CURRICULUMVITAE

NAME : Vikash Kumar

EMAIL ID : acg6zr@r.postjobfree.com

CONTACT NO. : +91-999*******

CAREER OBJECTIVES:

To grow with a leading airlines where my talents and skills can

be utilized to the maximum extent and to work for the progress

of the organization to the best of my ability.

CONTACTING ADDRESS: HOUSE NO. 7/11,

. F-BLOCK,Near

Gurudwara

MALVIYA NAGAR. .

NEW DELHI-110037

PERSONAL DETAILS

FATHER’S NAME : MR. AWADHESH PRASAD

GUPTA

DATE OF BIRTH : 19/06/1985

SEX : MALE

MARITAL STATUS : SINGLE

NATIONALITY : INDIAN

LANGUAGE KNOWN : ENGLISH,HINDI

ACADEMIC PROFILE:

YEAR OF

QUALIFICATI SCHOOL/UNIVERSITY

PASSING

NAME

ON

B.S.S.B,

MATRICULATI

2004

ON

PATNA(BIHAR)

R.N.S COLLEGE,MANER

INTERMIDIAT

2006

E

PATNA(BIHAR)

MAGADH

GRADUATION

UNIVERSITY

2009

GAYA (BIHAR)

PROFESSIONAL QUALIFICATION:

INSTITUTION

YEAR OF

QUALIFICAT

ACADEMY PASSING

ION

LIVEWEL AVIATION

ACADEMY,

A.G.S.

AUG,2008

DIPLOMA RAJOURI

GARDEN,N.DELHI

EXPERIENCE DETAILS:

S.N COMPANY DESIGNATI

PERIOD

O NAME ON

SEP2008 – LIVEWEL AVIATION

1 C.S.A.

OCT- 2010 SERVICES(SQ)

OCT-2010 – AIR INDIA –

2 C.S.S.A.

JAN2012 SATS(SQ)

JAN-2012- TT LOGISTICS OPERATIONS

3

JUNE 2012 (BAWC) EXECUTIVE

NOV12 –OCT Brand

Delhi duty free

4

13 Ambassador

AIR INDIA –

Oct13 – Till date C.S.S.A

5

SATS(SQ)

STRENGTHS:

OPTIMISTIC,PATIENCE, ETC

ROLES &RESPONSIBILITY:

WorkING as a Customer Service Senior Agent (C.S.S.A) for Singapore Airlines (SQ)

Conducting Pre-flight checks of the flight i.e. preparation of the

flight file, Seat Editing, Seat Planning.

I know the function of floor walking, MEET and GREET every

passenger,assisting them to their right queues, distributing

embarkation card & hand carry tags and make sure queues are

properly formed.

As a check-in agent I perform check-in process, the

documentation check, seat assignment and queries of customers

and ensure that all customers are efficiently and correctly handled

and helping them to do all documentation.

Assisting and escorting passengers through immigration, custom

and security. Providing assistance and facilitating passengers in

the lounge. Looking into passengers queries and updating on flight

details.

VIP and special handling – Assisting VIP/CIP’s and important

clients on both arrival and departure.Liaising with immigration,

custom, and security to ensure that prior permission taken to

ensure smooth handling.

I know the function of transit passenger(DT),function of

offloading the passenger,function of manual flight cancellation

flights,delay handling and all the function of departure.

Taking care of Unaccompanied Minor and Young Passenger,

Ensure all documents are collected and checked before takeover

from parents and guardians, Wheel Chair Passengers and

Passengers traveling for the first time and assisting them.

Taking care of Aircraft Interior Cleaning.

CLC –Liaise up with CLC team(loadsheeter) in SIN.pass on the ULD details,EZFW,send pre

alerts,& perform all operational works till the flight departure like LMC OFF,presentingLoad

Sheet,NOTOC&e.t.c

Worked as a Operations Executive for British Airways World Cargo from 4 th Jan 12

Job Profile is to crosscheck each and every export documents.

Plan the export cargo in such way by which we can get maximum load ability

To keep update of every freighter and inform every agencies like INDIAN OIL For refueling,

Airport Authority for bay allocation & e.t.c.

Liaise on with our GHA(CELEBI) for proper and smooth handling of our cargo

Sending Message to Desired Destination by the Medium of telex,fax,e-mail &telephone

Preparing Import & Export Forwarding documents.

Maintaining ULD &VCB’s stock as per station allocation.

HOBBIES:

Travelling,Surfing,listening to music etc.

PASSPORT DETAILS:

PASSPORT NO. : K 2334802

PLACE OF ISSUE : DELHI

DATE OF ISSUE : 24/02/2012

DATE OF EXPIRY : 23/02/2022

DECLARATION:

I HERE BY DECLARE THAT THE ABOVE FURNISHED

INFORMATION IS TRUE AND CORRECT TO THE BEST

OF MY ACKNOWLEDGE AND BELIEF. I ASSURE

HONEST AND SINCERITY IS MY DUTIES IF GIVEN A

CHANCE.

DATE :

PLACE :(VIKASH KUMAR)

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