Personal Details:
. Name : Jyoti Kokate
. Date of Birth : 18th June 1988
. Nationality : Indian
. Function : SAP BASIS
. Languages : English, Hindi, Marathi
. Address : 106, B- Wing, Maruti Darshn Housing Society, Opp. IIT
main Gate, Powai, Mumbai, Maharashtra, India- 400076
. Mobile No. : +917*********
. Email : *****.********@*****.***
Summary:
. 6 years and 4 month of in SAP Basis experience.
. It includes SAP Installations, SAP upgrade & Maintenance and Support
projects
. Excellent expertise in major UNIX based OS particularly AIX and also
good at handling Oracle database
. Good working knowledge on New Dimensional Products like Netweaver 7,
ECC 6.0,Sybase and HANA database.
. Good working knowledge in Solution Manager 7.1
. Good working knowledge in SAP Security
. Good client facing skills, Problem management and Incident management.
. Extensive experience in analyzing and solving day-to-day Production
issues with client facing skills.
. Excellent communication skills, interpersonal skills, adaptive and
self-learner.
Professional Experience
Infosys Limited (August 2008 - May 2012) Hinjewadi Phase II, Pune, India
Project Handled
Novartis Pharma:
o Client : Novartis Pharma, Basel, Switzerland.
o Environment: ECC 6.0, R/3 4.7 Enterprise Edition, BW Net Weaver 2004,
BI 7.0, PI 7.0, SAP-SCM 4.0/7.0, SAP Solution Manager 4.0/7.0
o OS : AIX Unix, Solaris. Windows NT.
o Database - Oracle 10g, Oracle 11g, MSSQL
o Team Size / Role: 70 / SAP Basis Administrator
Project Description:
o Handling day to day tasks like:
. OSS notes implementation, Opening OSS connections.
. Client copies- Local client copy, Remote client copy.
. Importing and troubleshooting transports.
. Job creation and knowledge of 3rd party job scheduling tool
(UC4). Troubleshooting and root cause analysis of failed
jobs.
. Maintenance of Java instance as per customer requirements.
. Printer Configuration and troubleshooting spool problems.
. Monitoring and maintaining RFC connections.
. Performing BRTOOLS operations
. Performance monitoring.
. Working on basic security and authorization.
. Production Support & Tickets.
. Health Check and monitoring of systems including ABAP dump
analysis and system logs.
. Maintain system profiles and defining operation modes
. Supporting SAP R/3, ECC landscape during the business and
non-business hours.
o Working on scheduled tasks like:
. Kernel Upgrade: Checking and suggesting Customer for Kernel
upgrades and maintenance activities as per EWA
recommendations
. SAP System Installations
. Database backups monitoring, maintenance and upgrade
(Oracle 11g). Managing table spaces using BRTOOLS
. Planning and coordinating with customer for system outages.
. Complete support packs upgrades.
. EHP upgrade
. System refresh/ database copy.
. TMS configuration.
. Oracle upgrade and Database Administration
. Language Installation.
. System restart (ABAP + Java), Troubleshooting SAP startup
problems.
. Configurations/activities using Visual Admin and Config
Tool.
. SPS upgrade for ABAP and JAVA system.
. Performance tuning for ABAP & JAVA systems.
o Solution Manager 7.1 Activities:
. System Monitoring through solman_workcenter.
. Health Checks from DSWP.
. Initial basic configuration of solution manager.
. Using Maintenance optimizer.
. MO (Maintained Optimizer) configuration.
. CCMS configuration for ABAP systems.
. Solution manager EHP 1 upgrade
. Software Used:
o Mailing tool ( Lotus Notes.
o Ticketing Tool ( Magic, Remedy
o Job Scheduling Tool ( UC4.
Atos India PVT Limited (May 2012 - Present) Vikhroli, Mumbai, India.
Projects Handled
Assignment 1:
SapCC Project: Sap Competency Center
o Client : Atos Belgium.
o Environment: ECC 6.0, BW Net Weaver 2004, BI 7.0, PI 7.0, SAP-SCM
4.0/7.0, SAP Solution Manager 7.1, Sybase, SAP HANA
o OS: Windows Server 2008 R2 Enterprise
o Database - SQL Server 2008 R2
o Team Size / Role: 15 / SAP Basis Consultant
Project Description:
o Responsibilities involve implementation of SAP.
. User administration and Maintaining roles & Profiles.
. Two implementations projects done.
. Involved in business and Architecture discussions.
. Enhancement Package Implementation.
. Support Pack Stack upgrade.
. Connection management (ECC with CRM followed by the connectivity
with BW system).
. System Copies.
. Kernel upgrades.
. Moving the transports through the landscape.
. Application of the OSS notes.
. Oracle upgrade
. Sybase Unwired Platform Server Installation
. Patching the Sybase Unwired Server and Mobile SDK to 2.1.2
. Redeploy Windows 2003 TSL server from Virtual machine.
. SQL server installation
. Apply Support packages and Add On's
. Apply SAP Note (Corrective and manually)
. Installing new sap Maintenance License (ABAP and Java system)
. Enable single sign On on SAP system
. SLD maintenance and configuration
. Register ABAP and Java system in SLD
. JCo configuration to backend system
. Request SAP server certificate and renew portal certificate
. Client creation and Client copy (Local and Remote)
. Client administration activities like client deletion, client
export/import, User master export/import.
. Maintain SMSY- LMDB in solution manager
. User creation in BO
. Setting up availability Monitoring
. Configure ADS, TMS and TREX
. SCOT configuration & Language installation.
. Configuration of SSO between SAP GUI and portal (Front end)
. Maintaining profile parameters & license installation.
. Providing regular incident solution/support within the SLA
duration using SAP incident management tool
o Citric server related Tasks:
. Renew Citrix SSL Certificate
. Resolve regular Citrix related issues (Citrix client, web plus-
in installation)
. Windows Terminal server license renewal
Assignment 2:
AMEY Enterprise: SAP Security
o Client : Amey Enterprise
o Environment: ECC 6.0, SAP Solution Manager 7.1
o OS: Windows Server 2008 R2 Enterprise
o Database - SQL Server 2008 R2
o Team Size / Role: 15 / SAP Functional Consultant
Project Description
o Responsibilities:
. Create and maintain a project plan of end to end tasks for
Security & Authorizations
. Capture current role details including transactions/reports,
organizational levels, authorization objects and authorization
object values and create a role matrix
. Using the role matrix work with Functional Consultants to
determine the degree to fit for Enterprise business
. Capture the gaps and record on the role matrix
. Modify/copy/create roles as per agreed matrix
. Carry out touch testing of modified, copied and new roles
. Manage movement of roles through the landscape as per agreed
process
Trainings
o SAP - BASIS (on-job) training from INFOSYS TECHNOLOGIES LTD India.
o AIX UNIX (on-job) training from INFOSYS TECHNOLOGIES LTD India.
o Oracle (on-job) training from INFOSYS TECHNOLOGIES LTD India.
o Oracle RAC (on-job) training from INFOSYS TECHNOLOGIES LTD India
o Networking (CCNA).
o ITIL Internal Certification from INFOSYS TECHNOLOGIES LTD India.