Eva Clare Stein, Ph.D.

acg6tc@r.postjobfree.com

**** ******* ***** ****://www.linkedin.com/pub/eva-clare-stein-

ph-d/15/527/65a/

York, PA 17402 717-

***-****

Senior academic leader who creates a learning environment that supports the student experience and drives

outcomes through deliberate institutional behaviors that can be leveraged across multiple functions, including

educational and various support teams. Hands-on strategic visionary who is equally comfortable as a tactical lead and

project manager, ensuring results are delivered on time, to specification, and within budget.

CORE COMPETENCIES

• • •

Operations Management Blackboard® Exemplary Course SBA-approved Business Plans

Evaluator

• • •

Blackboard & Moodle LMS Online Migrations School Mergers and Acquisitions

Administrator

• • •

Instructional/Curriculum Design Team-building Student Advising/Customer

(on-ground, online, and blended) Experience Mapping

• • •

Project Management Certified Leadership Coach New Program Launches

• • •

Programmatic Accreditation Team Data-driven Decision-making Professional Development

Leader Presentations

• • •

Outcomes (retention, graduation, Program P&L Entrepreneur

and placement) Improvement

PROFESSIONAL EXPERIENCE

Porter and Chester & YTI Career Institutes, Vice President of Education (2014)

o Member of the executive team, providing strategic leadership and vision to educational stakeholders and

auxiliary services for two institutions, across three states and 13 campuses, supporting over 5,000 students

o Led and monitored development of integrated Institutional Assessment and Improvement Plans, accreditation,

education policies, program reviews, new curriculum, online/blended migrations, instructor development, student

experience/outcome planning, and community/industry relations

o ACCSC Team Leader

Laureate Education Inc., Walden University, Baltimore, MD, Institutional Operations Manager (2012-2014)

o Facilitated cross-functional collaboration and leveraging of resources, supporting over 50K students and 13 starts

annually (undergraduate to doctorate) worldwide

o Managed over 70 milestones per start, identifying opportunities to simplify and streamline via continuous process

improvement techniques

o Aligned academic and functional support units to triple bottom line (student experience/outcomes, financial, and

social responsibility)

o Catalyst for alignment and execution of institutional strategy/continuous improvement vehicles

o Coordinated operational launch of new products, partnerships, and academic initiatives; project manager for

dozens of ad hoc projects

o Designed actionable operating plans to improve stakeholder satisfaction, lower service delivery costs, and

increase quality outcomes

o 2014 Laureate GPS Leadership Award recipient (double nominee)

Houghton, Mifflin, Harcourt Publishers/The Leadership and Learning Center, Denver, CO, Professional

Development Associate/School Leadership Coach (2011-2012)

o Facilitated visionary and leadership development to principals via one-on-one weekly coaching sessions

o Supported effective change management initiatives through modeling, Leadership Maps, and 100-day Action

Plans

o Guided school leaders through the eight domains of leadership, driving professional and personal growth

o Certified Leadership Coach: LCC, 2011; Certified Trainer: Data-Driven Decision-Making/Decision-Making for

Results: LLC, 2012; Certified Trainer: Data Teams: LLC, 2012; Certified Trainer: Advanced Decision-Making for

Results, LLC, 2012

Twentyten Enterprises, LLC dba ZIPS Dry Cleaners®, Lancaster, PA, Founder (2009-2014)

o Developed an SBA-approved business plan and secured funding for $1M venture

o Designed marketing plan, public-relations campaign, training program, and operations manuals for franchise

opening

o Oversaw day-to-day operations, growing annual sales to plan ($1.5-2.0M annual sales)

o Produced financials and reports (federal, state, and local)

Kaplan Virtual Education, Columbia, MD, Director for School Planning (2008-2009)

o Responsible for all national K12 new school launches, served as the project manager liaison and facilitator

between academics and operations, including compliance

o Coordinated various launch functions such as academics, curriculum, instruction, training, staffing, technology,

and trouble-shooting

Central Pennsylvania College, Summerdale, PA, Lancaster Center Dean PROMOTED TO Online Education Dean (2005-

2008)

o Courses: College Success Seminar; Recruitment, Placement, and Training; Health, Safety, and Security; Central

Penn Experience; Internship; Capstone; Training and Development

o Oversaw all online degree and certificate program migrations and as well as academic interests

o Managed the ‘out-of-footprint’ online enrollment goal

o Member/leader for several strategic goal planning committees

o Curriculum development and accreditation/PDE approval

o Advised and scheduled students

o Hired, scheduled and trained instructors

o Facilitated/coordinated fiscal functions

Blue-collar Scholars, York, PA, Cofounder (2006-present)

o Cofounded consulting and training company, targeting post-secondary institutions

o Present seminars, conferences, and training sessions.

Online Learning Curriculum Design Faculty & Student Retention

eLearning Success Classroom Management Placement

Generational Differences Adult Learners Student Services

Faculty and Student Retention Instructional Strategies

Various School Administrative Roles, (1990-2005)

o York Technical Institute, York, PA, Director of Student Services PROMOTED TO Director of Community and High

School Relations

o Courses: Money Management; Time Management; Stress Management; Humor at Work

o Identified and marketed to post-secondary population, designing and delivering remote information

sessions, coordinating with local and state agencies and serving as the liaison for media, businesses, and

organizations

o Provided support programs and services to improve the quality and convenience of student’s educational

experience, supporting two campuses with over 1,600 students, resulting in increased institutional

student satisfaction and retention rates term-over-term, 15 and 5 percent respectively

o Consolidated School of Business, Lancaster, PA, Director, Student Services

o Courses: Personal Career Development; Accounting; Microsoft Applications; Mathematics; Oral

Communication

o Overall site management responsibilities for students, faculty, staff, and physical plant

o Student advocate, removing barriers (personal, financial or academic), that stood in the way of

degree/diploma completion

o Instructor and program/course development

o ACICS accreditation team member

o York Technical Institute, York, PA, Business Instructor

o Courses: Marketing; Sales; Advertising; Management; Economics; Mathematics; Statistics; Business Law;

Business Psychology; Microsoft Applications; Consumer Research; International Business; Customer

Service; Oral Communication

o Coached and encouraged students, mediating performance and behavioral issues

o Advised hundreds of students on career placement (resumes, interviews, negotiation) and

professionalism

o Employee Stock Ownership Planning Committee and Teaching Competency Committee

o HAZMAT Training, Information, and Services, Inc., Columbia, MD, Manager, Training Services Department

Vice President

PROMOTED TO

o Supervised daily operations of a hazardous materials response training company, supporting $2M+ in

annual sales

o Maintained project management and reporting program

o Provided financial forecasts, budgets P&Ls, and established contractual relationships, including RFPs

o Established and monitored operating and project budgets

o Developed a system of standard operating procedures for training and logistical processes

Captain, United States Air Force, March AFB, CA, Executive Support Officer PROMOTED TO Command and Control

(1984-1990)

o Managed high-density environment, receiving multiple inputs within a command and control division

o Coordinated/prioritized sensitive, time-critical inputs and directed appropriate actions to a 4000-member base

with an annual budget of over $40M+ and 10K+ flying hours

o Anticipated/resolved potential conflicts by coordinating with over 30 units

o Supervised 30-graded areas within division, identifying deficiencies and delegating corrective actions to a staff of

14

o Managed administration of 235-member squadron, directly supervised eight specialists

o Directed all commander-interest projects to include resource protection, personnel strength reporting, unit

readiness, and mobility

o Managed manpower authorization and utilization matters

o Unit fund-raising chairperson for Combined Federal Campaign, attaining 200 percent of goal each year

Education

Ph.D. in Education, Northcentral University, 2008

Educational Technology Management -- Curriculum Design and Distance Education

Dissertation: Correlation between Instructor-initiated Communication and Student Outcomes in Online

Courses, VDM Publishers 2008

Kappa Delta Pi, International Honor Society in Education, inducted 2007

Master of Science, University of Southern California, 1987

Systems Management

Bachelor of Science, Northern Michigan University, 1984

Management - Magna cum Laude

Officer’s Training School, USAF, 1984

Junior Officer of the Year, March AFB, 1986

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