Project Manager Management
Resume:
Eva Clare Stein, Ph.D.
*************@*****.***
**** ******* ***** ****://www.linkedin.com/pub/eva-clare-stein-
ph-d/15/527/65a/
York, PA 17402 717-
Senior academic leader who creates a learning environment that supports the student experience and drives
outcomes through deliberate institutional behaviors that can be leveraged across multiple functions, including
educational and various support teams. Hands-on strategic visionary who is equally comfortable as a tactical lead and
project manager, ensuring results are delivered on time, to specification, and within budget.
CORE COMPETENCIES
• • •
Operations Management Blackboard® Exemplary Course SBA-approved Business Plans
Evaluator
• • •
Blackboard & Moodle LMS Online Migrations School Mergers and Acquisitions
Administrator
• • •
Instructional/Curriculum Design Team-building Student Advising/Customer
(on-ground, online, and blended) Experience Mapping
• • •
Project Management Certified Leadership Coach New Program Launches
• • •
Programmatic Accreditation Team Data-driven Decision-making Professional Development
Leader Presentations
• • •
Outcomes (retention, graduation, Program P&L Entrepreneur
and placement) Improvement
PROFESSIONAL EXPERIENCE
Porter and Chester & YTI Career Institutes, Vice President of Education (2014)
o Member of the executive team, providing strategic leadership and vision to educational stakeholders and
auxiliary services for two institutions, across three states and 13 campuses, supporting over 5,000 students
o Led and monitored development of integrated Institutional Assessment and Improvement Plans, accreditation,
education policies, program reviews, new curriculum, online/blended migrations, instructor development, student
experience/outcome planning, and community/industry relations
o ACCSC Team Leader
Laureate Education Inc., Walden University, Baltimore, MD, Institutional Operations Manager (2012-2014)
o Facilitated cross-functional collaboration and leveraging of resources, supporting over 50K students and 13 starts
annually (undergraduate to doctorate) worldwide
o Managed over 70 milestones per start, identifying opportunities to simplify and streamline via continuous process
improvement techniques
o Aligned academic and functional support units to triple bottom line (student experience/outcomes, financial, and
social responsibility)
o Catalyst for alignment and execution of institutional strategy/continuous improvement vehicles
o Coordinated operational launch of new products, partnerships, and academic initiatives; project manager for
dozens of ad hoc projects
o Designed actionable operating plans to improve stakeholder satisfaction, lower service delivery costs, and
increase quality outcomes
o 2014 Laureate GPS Leadership Award recipient (double nominee)
Houghton, Mifflin, Harcourt Publishers/The Leadership and Learning Center, Denver, CO, Professional
Development Associate/School Leadership Coach (2011-2012)
o Facilitated visionary and leadership development to principals via one-on-one weekly coaching sessions
o Supported effective change management initiatives through modeling, Leadership Maps, and 100-day Action
Plans
o Guided school leaders through the eight domains of leadership, driving professional and personal growth
o Certified Leadership Coach: LCC, 2011; Certified Trainer: Data-Driven Decision-Making/Decision-Making for
Results: LLC, 2012; Certified Trainer: Data Teams: LLC, 2012; Certified Trainer: Advanced Decision-Making for
Results, LLC, 2012
Twentyten Enterprises, LLC dba ZIPS Dry Cleaners®, Lancaster, PA, Founder (2009-2014)
o Developed an SBA-approved business plan and secured funding for $1M venture
o Designed marketing plan, public-relations campaign, training program, and operations manuals for franchise
opening
o Oversaw day-to-day operations, growing annual sales to plan ($1.5-2.0M annual sales)
o Produced financials and reports (federal, state, and local)
Kaplan Virtual Education, Columbia, MD, Director for School Planning (2008-2009)
o Responsible for all national K12 new school launches, served as the project manager liaison and facilitator
between academics and operations, including compliance
o Coordinated various launch functions such as academics, curriculum, instruction, training, staffing, technology,
and trouble-shooting
Central Pennsylvania College, Summerdale, PA, Lancaster Center Dean PROMOTED TO Online Education Dean (2005-
2008)
o Courses: College Success Seminar; Recruitment, Placement, and Training; Health, Safety, and Security; Central
Penn Experience; Internship; Capstone; Training and Development
o Oversaw all online degree and certificate program migrations and as well as academic interests
o Managed the ‘out-of-footprint’ online enrollment goal
o Member/leader for several strategic goal planning committees
o Curriculum development and accreditation/PDE approval
o Advised and scheduled students
o Hired, scheduled and trained instructors
o Facilitated/coordinated fiscal functions
Blue-collar Scholars, York, PA, Cofounder (2006-present)
o Cofounded consulting and training company, targeting post-secondary institutions
o Present seminars, conferences, and training sessions.
Online Learning Curriculum Design Faculty & Student Retention
eLearning Success Classroom Management Placement
Generational Differences Adult Learners Student Services
Faculty and Student Retention Instructional Strategies
Various School Administrative Roles, (1990-2005)
o York Technical Institute, York, PA, Director of Student Services PROMOTED TO Director of Community and High
School Relations
o Courses: Money Management; Time Management; Stress Management; Humor at Work
o Identified and marketed to post-secondary population, designing and delivering remote information
sessions, coordinating with local and state agencies and serving as the liaison for media, businesses, and
organizations
o Provided support programs and services to improve the quality and convenience of student’s educational
experience, supporting two campuses with over 1,600 students, resulting in increased institutional
student satisfaction and retention rates term-over-term, 15 and 5 percent respectively
o Consolidated School of Business, Lancaster, PA, Director, Student Services
o Courses: Personal Career Development; Accounting; Microsoft Applications; Mathematics; Oral
Communication
o Overall site management responsibilities for students, faculty, staff, and physical plant
o Student advocate, removing barriers (personal, financial or academic), that stood in the way of
degree/diploma completion
o Instructor and program/course development
o ACICS accreditation team member
o York Technical Institute, York, PA, Business Instructor
o Courses: Marketing; Sales; Advertising; Management; Economics; Mathematics; Statistics; Business Law;
Business Psychology; Microsoft Applications; Consumer Research; International Business; Customer
Service; Oral Communication
o Coached and encouraged students, mediating performance and behavioral issues
o Advised hundreds of students on career placement (resumes, interviews, negotiation) and
professionalism
o Employee Stock Ownership Planning Committee and Teaching Competency Committee
o HAZMAT Training, Information, and Services, Inc., Columbia, MD, Manager, Training Services Department
Vice President
PROMOTED TO
o Supervised daily operations of a hazardous materials response training company, supporting $2M+ in
annual sales
o Maintained project management and reporting program
o Provided financial forecasts, budgets P&Ls, and established contractual relationships, including RFPs
o Established and monitored operating and project budgets
o Developed a system of standard operating procedures for training and logistical processes
Captain, United States Air Force, March AFB, CA, Executive Support Officer PROMOTED TO Command and Control
(1984-1990)
o Managed high-density environment, receiving multiple inputs within a command and control division
o Coordinated/prioritized sensitive, time-critical inputs and directed appropriate actions to a 4000-member base
with an annual budget of over $40M+ and 10K+ flying hours
o Anticipated/resolved potential conflicts by coordinating with over 30 units
o Supervised 30-graded areas within division, identifying deficiencies and delegating corrective actions to a staff of
14
o Managed administration of 235-member squadron, directly supervised eight specialists
o Directed all commander-interest projects to include resource protection, personnel strength reporting, unit
readiness, and mobility
o Managed manpower authorization and utilization matters
o Unit fund-raising chairperson for Combined Federal Campaign, attaining 200 percent of goal each year
Education
Ph.D. in Education, Northcentral University, 2008
Educational Technology Management -- Curriculum Design and Distance Education
Dissertation: Correlation between Instructor-initiated Communication and Student Outcomes in Online
Courses, VDM Publishers 2008
Kappa Delta Pi, International Honor Society in Education, inducted 2007
Master of Science, University of Southern California, 1987
Systems Management
Bachelor of Science, Northern Michigan University, 1984
Management - Magna cum Laude
Officer’s Training School, USAF, 1984
Junior Officer of the Year, March AFB, 1986
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