Sales Manager

CHARLES A. BROWN

(Tony)

Little Rock, AR *****

501-***-**** Home

770-***-**** Cell

**************@*****.***

PROFESSIONAL PROFILE

Forward thinking, innovative, and results-oriented professional, offering

the benefit of 15 years experience in staff development, project

management, and organizational development. Track record of driving and

developing world class retail execution, developing productive sales

training and mentoring programs, and maximizing behind-the-scenes

administrative operations. Excellent networking, oral and written

communication skills. A dynamic and persuasive

communicator, experience in training and leadership development. Able to

cultivate, maintain long-lasting business ties with staff, management, and

clients from all organizational levels and cultural backgrounds.

WORK EXPERIENCE

Staff Development Coordinator, Division of Services for the Blind (DSB),

Little Rock, AR. 02/2011-Present

. Manages compliance with organizational processes, conducts needs

assessments, evaluate existing training programs and personnel

surveys and assist in formulating training

. Provides input and direction for special events. Schedule, design

and make arrangements for state and divisional events.

. Plan and negotiate contracts with hotels and meeting facilities for

conferences and workshops.

. Determine training program goals and guidelines, develop and

implement policies and procedures.

. Analyze and interpret proposed staff development policies and

guidelines.

. Facilitates and documents DSB Personnel Development Team

teleconference quarterly.

. Determines necessary logistical requirements, and ensure all

necessary logistical arrangements are made.

. Develops an operating budget for by identifying program needs,

prepare justification, monitor expenditures, approve allocation of

funds.

. Conduct and direct organizational meetings and events throughout

the state.

. Monitors and controls in-service training plan and conference

training plan, manage agency training budget.

. Program Administrator for Operation Jump Start which is a community

program which promotes microenterprise development in local

communities.

Sales Manager, Mattress Giant Inc. Atlanta, Georgia 08/2009 - 03/2010

. Responsible for sales, marketing, and planning responsibilities to

increase market share in Atlanta district.

. Improved sales volume and produced bottom-line profits with a sales

volume $1,000,000. Enhanced staff training and development, and

appropriate product merchandising while maintaining store marketing

presence.

. Developed large customer base and relationship-marketing

initiatives.

Store Sales Manager, Select Comfort Inc. Snellville, Georgia 07/2006 -

03/2009

. Coordinated special promotional events, developed local marketing

and advertising strategies, and developed business relationships

within the local community.

. Built, trained, and developed winning sales team to demonstrate

products and answer customer questions. Developed performance

standards, evaluated performance and prepared performance

appraisals, met with subordinates to discuss and review

performance.

. Acted as an advisor to leadership with respect to assigned

opportunities

. Opened two metro Atlanta stores and achieved sales goals in the

stores through execution of marketing plans resulting in $1.1 and

$1.3 million in annual sales revenue respectively.

. Launched marketing campaigns to attract customers and increase

marketing share by introducing new promotions focused on the Korean

Community.

. Planned and coordinated project schedules, resources for Home Shows

and other outside marketing events.

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CHARLES A. BROWN

Senior Store Manager, Nordic Track, Atlanta, Georgia 12/2005 - 07/2006

. Provided oversight of two stores, responsible for marketing and

sale strategies of both stores, achieving 25% sales and 15 % profit

increases (exceeding East Coast regional goals).

. Formulated and implemented business plans to achieve targets and

maximized profits.

. Evaluate total market conditions, competitive threats, and changing

local dynamics which may impact volume, share, profit, as well as

other business metrics.

. Developed and launched outside marketing strategies such as Home

Shows participation, Fitness Expos and Health Seminars.

. Trained high-performance sales teams, attracting and retaining top

talent to drive business goals and performance.

Store Manager, ICI Dulux Paints, Marietta, Georgia 08/2004 - 10/2005

. Maintained outside sales to commercial and industrial accounts,

developed and trained sales staff, managed major accounts

receivables and store P & L, controlled store expenses.

. Maximized profits with a store sales volume of $1.5 million in

annual sales.

. Developed new client base and increased sales growth by 25 percent.

. Responsible for credit approvals and collection, maintain

inventory, managed purchasing and receiving.

. Store closed due to corporate restructuring 10/2005

Aircraft Fuel Systems Supervisor, Georgia Air National Guard 116th Air

Control Wing, Robins Air Force Base, Georgia 09/1984 - 07/2004

. Supervised staff of 25+ technical, professional, and military support

personnel. Fully accountable for personnel scheduling, job

assignments, performance reviews, merit promotions, and daily

supervision. Planned use of workers, equipment, facilities, and

materials on a daily or project basis. Coordinated manpower planning

to meet operational requirements and realigned workflow to optimize

productivity.

. Assigned work to individuals and provided technical direction and/or

help in accomplishing difficult work steps and processes.

. 7 Level Aircraft Maintenance experience on F-105, F-4, F-15, B-1B

Bomber and Joint-Stars Aircraft.

. Managed various programs and projects, coordinated maintenance

schedules and deadlines, worked and communicated with other

maintenance work centers and military bases.

. Developed training programs for Active Duty and Civilian Supervisors.

. Instructor for Air National Guard Supervisor Course.

. Covey Seven Habits Facilitator for the Wing 1995 - 2001.

EDUCATION and PROFESSIONAL DEVELOPMENT

Human Resource Management, Saint Leo University, Fort McPherson, Georgia

(Seeking to continue my degree as an online student)

. Certificate in Business Law, National Center for Paralegal

Training, Atlanta Georgia

. Franklin Covey Licensed Facilitator, Seven Habits of Highly

Effective People Program for Georgia Air National 116th Air Control

Wing, Robbins Air Force Base, Georgia and Arkansas Division of

Services for the Blind, Little Rock, Arkansas.

. Operation Jump Start Program Administrator, Southeast Missouri

State University

. United States Air Force Non Commission Officer Academy

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