Customer Service Manager
Resume:
Jason G Willison
**** * **** ******* ********, TX 77586
**********@*****.***
Objective:
Secure a position with an established company where I can utilize my skills and experience to grow professionally
within that organization.
2014
C-Store Exxon, Grenada, MS. Store Manager
Conduct all day to day management duties while assisting customers with questions and purchases. Conduct
daily cigarette and beer counts by brand and price. Compute and send weekly payroll spreadsheets to the local
office. Consolidate daily cash and input sales numbers on corporate daily input site. Review and print sales to
purchase logs to ensure vendors are bringing in the right product at the right volume. Coach and train staff to
ensure the highest level of customer service is achieved at all times. This includes the cleanliness of the store and
fast, friendly service.
2012-2014
Stripes LLC, Houston, TX. General Manager
Ensured the overall condition of the store complied with company standards including; cleanliness, foodservice,
customer service and merchandising. Maximized store profitability, expense control, inventory levels and shortage
control. Coached and trained staff in all aspects of customer service and cash handling. I ensured the product cooked
and served by the kitchen was safe, fresh and appealing to the customer at all times. It was my duty to ensure myself,
and the staff, remained current in all required gas handler, tobacco, alcohol and food service certifications.
2009-2012
Berripop Frozen Yogurt, Houston, TX. Store Manager
I managed three stores, around six employees each. Responsible for hiring, training, inventory, ordering, receiving
deliveries, scheduling, calculating tips, payroll and deposits. I also catered special events and for various groups and
individuals. Interact with customers, handle questions and complaints while ensuring the highest level of customer
service was maintained at all times.
Education
1994-1998
Lumberton High School, H.S. Diploma
1998
United States Army Military Police School
2006-2007
Westwood College, Architectural Drafting
Jason Willison
4601 E Nasa Parkway Seabrook, TX 77586
**********@*****.***
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