Sandi D. Donaghey **** Segura Ct. S.
Ft. Worth, Tx. 76132
Cell 682-***-****
*****.********@*****.***
*********@********.***
Date: March 2014-Current ACH Health
Services Accounting Hurst, Tx
Accounting Coordinator
. Enter vendor invoices into CBS (Lawrence J. Beardsley CPA, Inc.)
. File and scan invoices and check stubs
. Reconcile monthly bank statements, research and resolve issues when
needed
. Assist in handling of vendor phone or email inquiries and update
payment status
. Assist in prep and mail of vendor payments
. Check, open, sort and deliver daily mail
. Answer phones and route to appropriate party
. Interact with all levels of management, employees, and company owners
. Assist in monthly financial reviews with management and owners and
research any issues
. Write, print, and mail checks for vendors and employees (Payroll twice a
month).
. Work with Hospice/Physical Therapist to ensure accurate time sheets and
bonus pay outs
. Retrieve, scan & file all w-9 forms for all vendors and ensure tax ID is
correct
. Assist in all HR rolls when coordinator is out.
Date: July 2012-March 2014 Citigroup
Mortgage Irving, Tx
Reason for leaving: Laid off Document
Control Officer-
Default Processor III-Foreclosure Control
. Create a foreclosure letter per the National Mortgage Settlement and
Attorney General
. Research accounts to ensure all clients information is correct
. Include all auditable trail papers that prove clients requests and
information
. Verify endorsements are the correct mortgage company
Date: March 2012-July 2012 Citigroup Mortgage
Irving, Tx
Reason for leaving: Promoted
Quality Control Specialist
. Review quality results and identify process gaps and help determine
solutions
. Communicate regularly with department management and external sites to
ensure consistency/quality of processes
. Make procedural choices for decisions related to process improvements
. Conduct quality review audits
Date: November 2011-March 2012 Citigroup
Mortgage Irving, Tx
Reason for leaving: Promoted Default Processor III
. Review and analyze default litigation referrals
. Work with attorney network to resolve delinquent issues in order to
continue with foreclosure
. Research & notarize files to ensure payment delinquency is accurate
. Perform default research & litigation assignments accurately based on
analyzing
Attorney communications and documents. Draft, tracking, execution, and
shipped the documents
Date: March 2011-November 2011 Citigroup Home
Depot Credit Services Irving, Tx
Reason for leaving: Moved from Credit Cards to Mortgage
Fraud/Reconciliation Specialist
. Dispute mediation
. Corporate charge account specialist
. Fraud claim investigation
. Accounts Payable
Date: February 2004-March 2011 Citigroup Home
Depot Credit Services Irving, Tx
Reason for leaving: Promoted Administrative Assistant
. Account transfer management
. Payment processing
. General clerical duties (such as memo and e-mail distribution)
. Supervised office supply replenishment
. Complied department meetings
Date: April 2000-August 2003 Citigroup Fraud
Department Irving, Tx
Reason for leaving: Laid off Fraud Investigation
Specialist
. Consumer charge account specialist
. Fraud case documentation and preparation
. Departmental report preparation and distribution
. Some supervisory duties (such as scheduling, supply replenishment, etc.)
Date: January 1998-April 2000 Sears
Arlington, Tx
Reason for leaving: Store Closed down Department
Supervisor
. Various supervisory duties (such as scheduling, hiring and termination,
etc.)
. Stock replenishment, merchandising and inventory management
. Some H/R and Accounts Payable responsibilities
Education:
April 2000 NorthLake College Irving, Tx Microsoft
Applications Certified
Education:
August 2015 Tarrant County College Ft Worth,
Tx Accounting/Associates Degree
Qualifications
I am certified and well experienced in the operation of most basic clerical
software programs (such as Word, Excel, PowerPoint, PeopleSoft, and
Outlook), and have an extensive background in the field of fraud
investigations and being an Administrative Assistant. Citigroup programs I
know are: Citilink, DRI, Filenet, MAT, Venture, Vendorscape, Rumba, FDR,
Global 360, Whitemail, Best, Cips, Gatekeeper, On Demand, Citisource,
Comet, Electronic Journal, NMIS, and People Soft
CPA's programs I know are: CBS, QuickBooks, Heratigesev
I am also a Texas notary