Customer Service Home Health
Resume:
AKOSUA DANKWAA ASIAMAH
*********@*****.***
PROFILE
Recent college graduate with a degree in finance.
Experience: Customer service, Health care, operations, accounting and
management.
Skills: Proficient in Microsoft word, excel, access and
PowerPoint.
EDUCATION
UNION COUNTY COLLEGE, Cranford, New Jersey
RUTGERS UNIVERSITY, Newark, NJ - Oct 2014 Bachelor of Science, Finance
Relevant Courses:
Financial and Managerial Investments Retirement Planning
Accounting
Finance - General Futures and Options Real Estate Debt
Markets
Financial Econometrics Financial Planning
EXPERIENCE
Dollar Tree Inc., Watchung NJ
Assistant Manager: March 2008-September 2011
. Managed employees at a discount store in central New Jersey
. Supervised and train employees in a variety of positions including
customer service and sales. Recognize key leaders
. Conduct interviews, hiring/termination of employees and provide
assistance to senior management.
. Scheduled employee meetings and prioritize daily, weekly and monthly
sales goals.
. Accountable for operations including maintenance, security and cash
management.
. Built relationships with a diverse group of customers.
. Established and maintained rapport with Senior Management to maintain
efficiency/productivity.
. Created and managed inventory directories for products including home
goods, clothing and accessories
. Resolved customer complaints and delegate duties on conflict resolution.
. Provided overall customer support in person or by telephone.
. Reported shrink and loss to corporate office
Royal Remodeling, Plainfield, NJ
Temporary Administrative Assistant: April 2011-May 2011
. General administrative duties
Premier Home Health Care, Scotch Plains, NJ
Certified Home Health Aide: December 2011-2012
. Provide in-home services to disabled or infirmed clients
. Food preparation/Housekeeping
. Hygiene activities
. General health care assistance
. Supervise/Administer medication
. Companionship
Brightstar Home Health Care, Scotch Plains, NJ
Certified Home Health Aide: December 2011-2012
. Provide in-home services to disabled or infirmed clients
. Food preparation/Housekeeping
. Hygiene activities
. General health care assistance
. Supervise/Administer medication
. Companionship
PROFESSIONAL/COLLEGIATE AFFILIATIONS
. Member - ALPFA, Association of Latino Professional in Finance and
Accounting - National Organization
. Active Member of Rutgers Organization of African Studies and Rutgers
Financial Society
ALL REFERENCES AVAILABLE UPON REQUEST
Contact this candidate