Human Resources Project Manager

Julie Ann Josefowski, SPHR

*** ****** **** *********, ** 19083

215-***-**** (m) 610-***-****(h) ( ***********@*****.***

Profile: Dynamic, forward thinking Human Resource / Organizational

Development professional with 15+ years' progressive experience in for

profit and not for profit organizations. Business savvy and customer

centered with innate sense for organizational dynamics; demonstrated

success translating strategy into practical, actionable programs for

organizational, operational and financial results. Change agent with

superior assessment, influence, stakeholder management, communication,

navigation and negotiation abilities. High energy; persistent and

resourceful with strong critical thinking and problem solving skills. Solid

HR professional with expertise in:

Strategic Planning Change Management Program Development

Operations Talent Management Process Improvement

Organizational Dynamics Employee Engagement Communications

Professional Experience

The Children's Hospital of Philadelphia, Philadelphia, PA

2010 - present

Leading Pediatric Hospital in the Nation

Manager, HR Strategy and Business Partner Services

Support enterprise-wide initiatives for 15,000 employees in over 50

locations. Provide organizational diagnosis, individual assessment and

change management services. Lead the employee relations team for

designated client areas totaling 5,000 employees including union members.

Facilitate retreats, trainings & workshops.

. Direct and oversee the employee relations function for over 5,000

staff in the organization

. Direct, plan and implement HR processes, programs and practices.

. Manage a team of Business Partners; coordinate HR service delivery.

. Trusted advisor to Chief Nursing Officer, SVP of Clinical Support and

Senior VP Ambulatory Services and their leadership teams; Member of

the Client Leadership Cabinet for Nursing

. Consult with leadership on strategy, operating plan initiatives, staff

& talent management matters.

. Support the succession planning and talent management process through

the design and delivery of tools & resources used for assessing &

mapping talent, building capability and developing potential.

. Spearhead HR response to Safety and Engagement surveys.

. Facilitate monthly client leadership development meetings focused on

influence and team agility.

. Liaison with Legal Counsel; rolled out new staffing policies,

structures and processes to provide optimal skill mix for high quality

patient care.

ITA Partners, Philadelphia, PA

2007 - 2010

Healthcare software solutions company.

Director, Human Resources

Created HR Department; staffed from the ground up. Built scalable

infrastructure, systems & processes in support of the growth strategy.

Trusted advisor to CEO and leadership team; consulted on strategy,

operations and administration. Directed organizational design &

development, recruiting & retention, compensation & benefits, employee

relations, performance management, training & development, compliance &

reporting, HRIS & key performance indicators, policies & procedures and

payroll.

. Redesigned roles & responsibilities, functional competencies, ideal

candidate profiles, screening & assessment methods in support of

growth strategy; doubled staff in first three months.

. Renegotiated benefit plans; reduced cost by 25% while providing

competitive benefits package.

. Launched ITA University. Designed curricula, co-authored training

content, development enrollment, administration & reporting processes.

Coordinated all educational activities from on-boarding to

professional development to regulatory requirements.

Julie Ann Josefowski, SPHR

Professional Experience

The Children's Hospital of Philadelphia, Philadelphia, PA

2001 - 2007

Leading Pediatric Hospital in the Nation

Internal HR Consultant. Managed employee / labor relations; reviewed

complaints, conducted investigations, reported findings. Accountable for

recruiting & retention; full lifecycle support including candidate

identification, offer generation, salary negotiation, onboarding,

professional development and performance management. Coordinated client

service delivery with all areas of Human Resources.

Senior Human Resources Consultant (2005 - 2007)

. Supported Patient Access Revenue Cycle line of business on

organizational, operational & HR matters.

. Supported multi-site network expansion and 16.5% staffing increase to

over 9,000 employees.

. Employee Relations SME; Legal Counsel Liaison. Reviewed EEOC & PHRC

claims, investigations, position statements. Developed & delivered

training content as well as standard operating procedures.

. Project Manager for major system upgrade. Created & executed

contingent labor plan; recruited, hired, oriented, managed staffing

and performance to project scale.

Human Resources Consultant (2001 - 2005)

. Supported network expansion and multi-site growth from 6,000 to over

7,700 employees.

. Provide interpretation and administration of the hospital's human

resource policies, procedures and collective bargaining agreement.

Liaison with legal counsel on EEOC & PHRC claims.

1. Key member of 1199C CBA task force, participated in union

negotiations, strike contingency planning and employee communications.

Co-created and monitored informational website.

2. Led HR special project team for hospital-wide systems renovation;

supported workforce planning & staffing, managed and resolved related

employee relations and compensation issues.

The Diversified Search Companies, Philadelphia, PA

1998 - 2001

International, full-service executive search firm.

Associate Consultant (2000 - 2001)

Collaborated with Managing Director; recruited executives in healthcare,

pharmaceutical, technology, financial services industries. Quota carrying;

managed client relationship from requisition to placement. Created &

executed customized search strategies. Directed candidate pool

development, qualification, evaluation. Developed internal and external

research strategies; participated in a wide range of networking activities

to increase potential candidate pool. Hired, trained and supervised

Research Associate.

Research Associate (1998 - 1999)

Assisted in all aspects of search. Sourced, identified, pre-qualified

candidates; prepared applicant profiles.

Horizon Behavioral Health Services, Narberth, PA

1997 - 1998

Behavioral healthcare management corporation that offers EAP and Managed

Care Programs.

Account Manager, Corporate Relations

Established and maintained effective communication with corporate contacts

such as St. Gobain, Airgas, Amerisource Bergen, Hunt and American

Greetings. Researched, prepared RFPs. Introduced and implemented programs

to clients; coordinated training services. Created and distributed reports

and proposals.

Information Resources, Inc. (IRI), Fort Washington, PA

1996 - 1997

Marketing research firm using UPC scanner data and software to for

forecasting and new product development.

Associate Project Manager

Managed relationship for marquis client Campbell Soup Company. Conducted

competitive analyses; collected & analyzed data, evaluated marketing plans

& ad campaigns. Researched and presented marketing reports; compiled brand

reviews. Created monthly and ad-hoc reports. Trained client on IRI

software.

Education

M.S., Counseling & Human Relations - Villanova University (Chi Sigma Iota

Honor Society)

B.S., Sociology - St. Joseph's University

Certifications

DiSC Behavioral Assessment, ESCI Emotional Intelligence

Profilor 360, Prosci Change Management

Senior Professional in Human Resources (SPHR)

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