Front Office Management

RESUME

R.VINOD

E-mail: ***********@*****.*** 812-***-****(A.P)

Passport no:K6875898

CAREER OBJECTIVE

Seeking a challenging and responsible position in the area of hotel

industry,enhance my knowledge,skills to serve the firm to the best benefit of the company

EDUCATION QUALIFICATION

Bsc Hotel management&Catering technology

From-SRM Institute ofHotel Management,Potheri

[2007-2010]

Intermediate

From-Little Angel Junior College

Chittor Andhra Pradesh[2007]

Secondary Education

From-:LittleRose Convent

Chittoor,Andhra Pradesh [2000]

EXRA CURRICULAR ACTIVITIES

Participated in International Tourism&Asian culinary Workshop,TTDC,

Mahabalipuram

Outdoor Catering Programme

Most of the leading 5 star hotel groups in Chennai

Worked in Banquet Department

STRENGTH

Ability to do things on time all the time.

Flexible and self-motivated.

Confident & disciplined.

Always learning new things

TRAINING EXPERIENCE

Taj fishermen cove, Chennai

Organization

Food&Beverage Department three months

Functional Area

SPECIALIZATION:Front office

WORK EXPERIENCE: 1.KALYAN RESIDENY TIRUPATHI

FROM:05-11-2010 to 15-05-2011

Working as a FOA in front office dept

Attending the calls

Receving the guest

Intermediaries between guest &other dept

Schedule reservation

2.TAJ THE GATEWAY HOTEL VIJAYAWADA

FROM : 01-06-2011 to 04-08-2012

Working as a GSA in front office dept

welcome the guest

Handling the guest calls

Checkin process

Escort the guest to room explain about the features

3: THE BANS HOTEL CHITTOOR

FROM :05-10-2012 TO 20-01-2014

Working as a FOE in front office dept

Greet the guest

Responsible of key control

Keep records of room availability&guest accounts

Post the outlet charges

Checkout guest enquiry the stay

Handling the guest complain smoothly

4. DUNE ECO VILLAGE & SPA PONDHICHERRY (T.N)

FROM:06-02-2014 TO 26-06-2014

Working as a front office supervisor

Manage the front office desk

Confirm reservation & cancellation

Maintain guest privavcy & secure

Handling the guest complain smoothly

5.Present running own business

PERSONAL DETAILS

Father Name R.Krishnaiah

Date of Birth 03-05-1984

Gender Male

Nationality Indian

Marital Status Single

Languages known English, Hindi, Telugu,Tamil

Permanent Address 15-1149 vinayakapuram

chittoor

DECLARATION

I here by declare that above furnished detail are true to the

bet of my knowledge and belief

DATE [R.VINOD]

PLACE:CHITTOO

R

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