Sales Outside
Resume:
Maura King
North Ridgeville, OH 44039
*********@*****.***
CAREER OBJECTIVE
As a Police Dispatcher with over 10 years experience working with police/fire/911, I have
acquired excellent listening, written and oral communication skills in a fast paced environment.
Typing correspondences data entry, multiline telephones have been addressed in a quick and
efficient manner. I have gained and use sensitivity, confidentiality, understanding and patience
in all situations which would benefit my new work environment.
Experience
Garfield Hts. Police Dept. 9/2011 to Present
Garfield Hts., OH
Dispatcher/Part Time
Recorded calls from officers on logs
Transmitted and received messages between the divisions of own agency and other law enforcement
agencies through Bolos or TTY’s.
Maintained and operated LEADS computers, C.R.I.S. computers.
Entered and cleared warrants, ran release checks, employment checks, visitation checks, and inmate
transfers.
Faxed information to other departments and made multi copies, collated information as needed.
Performed matron duty.
Performed (EMD) emergency medical dispatch procedures until the police, fire fighters or paramedics
arrived.
In all call check for MABAS response (Mutual Aid Box Alarm System)
Followed directives given by Fire OIC activating life flight, CEMAC, Inter-district MABAS, Calling off duty
personal, referring all media to Fire Chief.
Monitoring of all cameras in the jail, police department and the exterior.
Bob Evans Restaurant 4/2011 to 9/2011
Westlake, OH
Server/kitchen prep
Waiting on tables, taking customer food orders
Entering orders into computer and checking for accuracy
Before food delivery making sure all food is displayed beautifully
Checking back with customer making sure their visit has been a
pleasurable experience
Prepare and cook and prep all breakfast and lunch meals
Garfield Hts. Police Dept. 2/2001 to 7/2010
Garfield Hts., OH
Dispatcher
Answered 911 calls and dispatched calls for fire/squad/or police.
Recorded calls from officers on logs
Transmitted and received messages between the divisions of own agency and other law enforcement
agencies through Bolos or TTY’s.
Maintained and operated LEADS computers, C.R.I.S. computers.
Entered and cleared warrants, ran release checks, employment checks, visitation checks, and inmate
transfers.
Faxed information to other departments and made multi copies, collated information as needed.
Performed matron duty.
Performed (EMD) emergency medical dispatch procedures until the police, fire fighters or paramedics
arrived.
In all call check for MABAS response (Mutual Aid Box Alarm System)
Followed directives given by Fire OIC activating life flight, CEMAC, Inter-district MABAS, Calling off duty
personal, referring all media to Fire Chief
Western Medical 2/2000 to 2/2001
Westlake, OH
Account Service Rep
Responded to written and telephone requests for orders of products.
Presented and expedited solutions to customer needs when determining which product would best suit
client’s needs.
Identified problems, diagnosed causes and determined corrective actions on problems with products.
Handled all Canadian shipping orders.
Provided international shipping paperwork.
Handled all special orders and custom ordering.
Area Temps 5/1999 to 2/2000
Parma, OH
Outside Sales Coordinator/ Inside Sales
Made cold calls to companies, obtained appointments for temporary employees, evaluated prospective
employees’ strengths and weaknesses and tried to match the best employer to the right employee.
Learned great people skills, team skills, and consistently met or exceeded office goals.
Offered inside sales position but chose to stay with outside sales.
Provided personalized service to the Office Manager.
Successfully handled any and all tasks that given to me quickly and efficiently.
Identified problems, diagnosed causes and determined corrective actions.
Cuyahoga County Sheriff’s Office 1995-1999
Cleveland, Ohio
Dispatcher
Lead dispatcher for the first shift.
Responsible for the supervision of three dispatchers: their training and daily work.
Assistant TAC, maintained quality control in radio room.
Maintained and operated LEADS computers, C.R.I.S computers.
Provided requested information for detectives, sheriff’s deputies.
Assisted via radio with SWAT, the Task Force in the apprehension of criminals.
Completed all tasks required including: running license plates, maintaining multi phone lines, entering
and clearing warrants, running release checks, inmate transfers and all things necessary to maintain the
integrity of the radio room.
EDUCATION
Baldwin Wallace College
Berea, OH Elementary Education 1993-1994
Cuyahoga Community College Associate Degree/Law Enforcement 1989
Cleveland, OH
Euclid High School Graduated 6/1977
Euclidian Beauty College Licensed Cosmetologist
CERTIFICATIONS
LEADS certified
C.R.I.S. certified
Crime Stoppers Accommodation
Assistant TAC
EMD certified
AED classes/was certified
Hobbies
Camping, fishing, hiking, biking, singing, arts and crafts, puppets, reading
References Available Upon Request
Contact this candidate