Project Manager Management
Resume:
Zama Mbatha
De deur, PO Box ***
Midvaal
Gauteng
*****.******@*****.***
Dear Sir/Madam:
Greetings, I'm submitting my CV to serve as a six sigma blackbelt or
project manager . As you'll see on my enclosed resume, I have the
educational background, professional experience, and track record for which
you are searching. In addition, I am motivated and enthusiastic, and would
appreciate the opportunity to contribute to your organizational success.
Sincerely,
Ms Zama Mbatha
Zama Mbatha
Profile
I am a hard working team leader and I enjoy exceeding targets. I look for
ways to do things better because I am motivated by being successful and
achieving. I have natural leadership abilities and have studied the subject
of leadership immensely spurred on by the teachings of experts such as John
C Maxwell, Dale Carnegie, Brian Tracy and others whose teachings I am so
conversant with I consider them my colleagues, as a project manager I
realise leadership skills are key.
I have advanced technical knowledge coupled with analytical acumen. I also
have business and social foresight & problem solving skills. I am an
independent self starter and a pro-active leader who is always seeking to
improve business processes. I am a motivator I am able to see the unique
qualities in team members that can be developed to ensure the success of
the team at large.
I am a pro-active thinker with a healthy dissatisfaction for the status quo
I not only initiate change I drive it. My results oriented nature ensures
my ability to identify and build creative and strategic relationships. I am
a strong communicator with matched presentation skills. My communication
style is clear, complete, relevant and free of clutter and bias. I love to
inspire people and winning the respect of others is second nature to me. I
am a strategist and steward with the determination to ensure the meeting of
standards of integrity, accuracy and usefulness especially if that output
will be important in decision making processes.
I believe I would be an invaluable addition to your establishment and have
the 'right stuff' for your proposed position.
Personal information
Sex: female
Age: 32
Race: black
Health status: very good
Marital status: unmarried
Drivers Licence: Code 10
Qualifications
Profile
I Have done programmes which I believe would make me a valuable addition
to your organisation. I have listed them below:
Education
1. Matric certification 2000 Edu College (SA)
2. BAS(Bachelor of Architectural studies)1&2 Wits University 2001-2003
3. Certified Estate Agent(CEA) -Estate Agency Affairs Board
4. Project Management Certification January 2006-October 2007 Lyceum
College
5. Six Sigma Green Belt Certification**
6. Six Sigma Black Belt Certification **
7. Sigma Master Black Belt Certification **
8. Six Sigma Master Implementer Certification **
9. Human Resource Certification
10. Selling Skills Certificate
11. Kaizen Certification
12. Total Quality Management Certification
13. Project Management Certificate**
14. Lean Management Certification **
15. Business Analyst Certification
16. Business Statistics Certification
17. ERP Certificate
18. SBEP (small business enrichment programme) University
of Johannesburg
Proficiencies:
MS Project
MS Visio
MS Excel
MS Word
MS Powerpoint
Interests
Training, motivating, leadership, management, strategic management, public
speaking, writing publications, networking and listening to great music.
Career summary
CURRENT EMPLOYMENT: 2013-Currently
HR Process Consultant VUT(Vaal University of Technology)
I am currently an (HR) Project Manager/Process Consultant at VUT(Management
Level/Internal Management Consultant) with a heart for Continuous
Improvement and my responsibilities include mapping out existing processes,
re-designing and improving them (using six sigma and lean methodologies)
and project management for all HR functions which includes creating project
plans, communication with the HR Team and Management Team and facilitation
for further communication. I also come up with continuous Improvement
Strategies for us to better listen to the Voice of the customer and deliver
to the Client and strategies to improve our efficiency as the HR team. I
have also been key in developing over 15 key policies at the Institution
and I report to the HR Executive Director.
PREVIOUS EXPERIENCE (In Chronological order)
Director Casa Divine Trading (cc) April 2004- November 2008
Casa Divine Trading is a close coperation that I formed in 2004 after
completing my CEA certification, my functions were to fuse this new skill
with my architectural knowledge. In the initial stages I draughted house
plans for clients and submitted them to council and sold the odd real
estate property. I oversaw a construction project for a daycare centre in
Soweto It is the size of a small primary school, I oversaw the project from
beginning to end and procured the consultants to work on site from
builders, construction manager, painters etc. Then in 2006 after the
passing of the NCA the National Consumer Tribunal was formed and I was
subcontracted by Cutting Edge consultants as a project manager.Project
Manager at the National Consumer Tribunal (NCT), subcontracted by Cutting
Edge Consultants, to manage the support services during the formation phase
of the NCT.
Role: Project Manager subcontracted by Cutting Edge Consultants to co-
ordinate and manage various projects and processes at the NCT, with special
emphasis on support services during the NCT's formation phase. The NCT was
created when the National Consumer Act, 2006 was promulgated. Cutting Edge
Consultants were appointed to provide support services immediately after
the NCT was established. Key activities included the following:
* Identification and procurement of suitable office space;
* Development of policies on HR, Procurement, Finance and administration;
* Development of organisational structure for the NCT;
* Co-ordination and management of tender processes for the procurement of
various services, viz banking services, internal audit services, recording
services, financial management services, legal services and risk management
services;
*Co-ordination of the Procurement of equipment.
The project was rather extensive and entailed both project and programme
management skills as a number projects were running concurrently in the
same company, with extremely tight deadlines.
Description
My role as the Project Manager was to plan, execute, and finalize projects
according to strict deadlines and within budget. The key functions included
acquiring
resources and coordinating the efforts of team members and third-party
contractors or consultants
in order to deliver various projects according to the approved plan. As
Project Manager I also defined the project's objectives and oversaw quality
control.
Project Duration: The first phase of the project for period of six months.
The second phase took place a year later, and took a period of three
months. In this phase we had to revise policies and procedures, and fine-
tune them to be aligned with the requirements of the entity. We also had to
manage the procurement processes. Cutting Edge Consultants were requested
to provide professional services and to revise and where necessary re-
design processes,policies and co-ordinate procurement processes.
My Responsibilities and deliverables were to :
. Direct and manage project development from beginning to end.
. Define project scope, goals and deliverables that support business goals
in collaboration with senior management and stakeholders.
. Develop full-scale project plans and associated communications documents.
. Effectively communicate project expectations to team members and
stakeholders
in a timely and clear fashion.
. Liaise with project stakeholders on an ongoing basis.
. Estimate the resources and participants needed to achieve project goals.
. Draft and submit budget proposals, and recommend subsequent budget
changes where necessary.
. Set and continually manage project expectations with team members and
other stakeholders.
. Identify and manage project dependencies and critical path.
. Plan and schedule project timelines and milestones using appropriate
tools.
. Track project milestones and deliverables.
. Develop and deliver progress reports, proposals, requirements
documentation, and presentations.
. provided status reports on a periodic basis,
. Build, develop, and grow any business relationships vital to the
success of the project.
. Conduct project post mortems and developed recommendations report in
order to identify successful and unsuccessful project elements.
. Develop best practices and tools for project execution and management.
Training Consultant(facilitator) Creating People Excellence (CPE)
January 2009- July 2009
In 2009 I started consulting for CPE a consultancy within Eskom in
Sasolburg to train their various divisions in Customer Care Service, I
travelled to various Eskom sites to train their professionals in their
synfuels and other divisions in a tailored manner for their unique focus. I
mostly trained their Secunda and Sasolburg staff on an adhoc basis
subcontracted by CPE. The training itself covered topics on leadership
styles, internal and external customers, customer relationship management,
understanding different personality styles, team dynamics, brainstorming
and how to handle difficult customers. I did assesments of the groups I was
training and gave them role playing exercises and had positive feedback in
their implementation of their new skills.
Property Investment Consultant Property Skills September 2009-
March 2010
I decided to venture into the property market and joined property skills as
an investment consultant as this tied in with my previous real
estate/construction/architectural inclinations. my role was to train and
inform interested investors on our products and services and to manage
their property porfolios. We liased with Property developers and bought
properties at cost and made those properties available to our clients as an
investment vehicle, where they would buy to rent out we then procured
qualified renters for them( a letting service) and they ultimately owned
the propertyand could use the colleteral for business and other ventures
and the renter would pay their bond.
Sales Executive Medizone April 2010- October 2010
Medizone is a health spa Marketing business with the potential to pay off
your franchise costs thus allowing you to have your own Medizone business
after reaching a set target, I was a sales executive and purely did it
after reading a book on the importance of learning how to be comfortable
with sales by Kiyosaki and Trump.Most people are intimidated by sales and
this enviroment allowed me to break my comfort zones. In essense I would
contact interested parties, demonstrate how the product/spa works, generate
leads, get recommendations for other potential clients and make the
sale,close the deal and get potential future business from a previous
client. I left Medizone because as much as I enjoyed selling, I did not
want to own a business that was purely sales focused.
Co-Director Malkia Trading (Pty) Ltd January 2011- January
2013
In January 2011 my business partner & I started Malkia Trading (pty)ltd our
desire was to have a consultancy service wing(continuous
improvement,business process Improvement,etc) as well as an import export
wing(SA wines & Spirits). In terms of our import/export wing we travelled
to various countries within the African Diaspora to make inroads to market
South African wines, an example would be Nigeria which is considered the
giant of Africa, and a few others. My role has been to co-ordinate our
projects and manage them, from identifying potential clients, liasing with
potential buyers/suppliers in and implementing projects to transport wines
from SA to our various customers globally. I also had to direct and manage
project development from beginning to end.We had to work within strict
budgets with tight deadline as products could get destroyed during the
logistics rollout of getting products across to various markets.My role
included:
. Define project scope, goals and deliverables that support business goals
in collaboration with stakeholders.
. Develop full-scale project plans and associated communications documents.
. Effectively communicate project expectations to stakeholders in a timely
and clear fashion.
. Liaise with project stakeholders on an ongoing basis.
. Estimate the resources and participants needed to achieve project goals.
. Draft and submit budget proposals, and recommend subsequent budget
changes where necessary.
. Set and continually manage project expectations with stakeholders.
. Identify and manage project dependencies and critical path.
. Plan and schedule project timelines and milestones using appropriate
tools.
. Track project milestones and deliverables.
. Develop and deliver progress reports, proposals, requirements
documentation, and presentations.
. provided status reports on a periodic basis,
. Build, develop, and grow any business relationships vital to the success
of the project.
. Develop best practices and tools for project execution and management.
Key skills
1. Six Sigma / Lean Management
2. Project Management (non-IT, non-Construction)
3. Workflow
4. Business Transformation / Improvement
Business Turnaround
Change Management
Operations / Production Management
Supply Chain
5 Policy Development
. Strong familiarity with project management software, such as MS project
. Experience at working both independently and in a team-oriented,
collaborative
environment is essential.
. Can conform to shifting priorities, demands and timelines through
analytical and problem-solving capabilities.
. React to project adjustments and alterations promptly and efficiently.
. Flexible during times of change.
. Ability to read communication styles of team members and contractors
who come
from a broad spectrum of disciplines.
. Persuasive, encouraging, and motivating.
. Ability to elicit cooperation from a wide variety of sources, including
management, clients, and other departments.
. Ability to defuse tension among project team, should it arise.
. Ability to bring project to successful completion through political
sensitivity.
. Strong written and oral communication skills.
. Strong interpersonal skills.
. Adept at conducting research into project-related issues and products.
. Ability to learn, understand, and apply new technologies.
. Customer service skills.
. Ability to effectively prioritize and execute tasks in a high-pressure
environment was crucial.
. physically able to participate in training sessions, presentations,
and meetings.
References
1. Ms Sibongile Nkomo Member of Parliament, Former Chairperson of the
South African Wine and Spirits Board, CEO of the IFP (contacts
available on request)
1. Ms Charmaine Mabasa Property Professional (contacts available on
request)
1. Ms Mary Miti IT professional (contacts available on request)
2. Maleho Daisy Mononyane Cutting Edge Consultants COO (Contacts
available on request)
3. Ms Thembi Mashiloane --- VUT HR (Contacts available on request)
4. Mr Isaiah Marweshe Director of Operations VUT (Contacts available on
request)
Languages
Current READ, WRITE, SPEAK
English
Zulu
Afrikaans
SPEAK
Sotho-Southern, Sotho-Northern, Venda, Xhosa, Tsonga
Countries I have travelled to:
Africa
-Zimbabwe - South Africa
Software Capabilities:
. MS Project 2010
. Workflow
. MS Word
. MS Excel
. MS Sharepoint
. MS Visio 2010
. Minitab
. Quality Companion
. MS powerpoint
Contact this candidate