Post Job Free

Resume

Sign in

Customer Service Management

Location:
North Little Rock, AR
Salary:
40-50000
Posted:
December 30, 2014

Contact this candidate

Resume:

*** ***** **

Craig Snyder North Little Rock, AR *2117

501-***-****

acg69o@r.postjobfree.com

Objective: Management or Human Resource position, focusing on training and development.

WORK EXPERIENCE

05/13 - Present Hiring Coordinator, Wal-Mart – Little Rock, AR

Pre-screen applicants; schedule and conduct interviews; assist all employees

with questions related to payroll, time adjustments, time off, and policies and

procedures; aid enrolling employees for benefits packages; assist with

orientating and training new employees; keep all personnel files updated and

confidential.

06/93 – 08/12 General Manager, Convention Entertainment, Inc. – North Little Rock, AR

Hire, train and schedule employees; make daily bank deposits; complete

daily and weekly financial reports; send all information to accountants for

monthly P&L reports; do payroll; reconcile bank accounts; accounts payable;

inventory control; maintain inventory expenses at 20-25 percent of sales;

increased sales by 3 percent yearly for 18 years; supervised 20-25 employees

daily at multiple sites.

08/88 – 06/93 Physical Therapist Assistant, Rebound, Inc. – Oklahoma City, OK

Applied electrical stimulation, ultrasound, heat/ ice treatments, and massage

to patients according to physician and therapist instruction; developed

exercise and stretching programs for each patient; charted each patient’s

program and progress for files; kept all information confidential.

04/81 – 08/88 Shift Manager, Pecos Corporation, Inc. – Denver, CO

Supervised 15-20 employees daily; prepared store for daily operations; made

bank deposits; verified employee time records; performed security and asset

protection duties.

08/80 – 08/82 Teacher, Aurora Public Schools – Aurora, CO

Taught eighth grade science, first aid and health classes; coached football,

basketball, track, and strength and conditioning at the high school level.

EDUCATIONAL BACKGROUND

01/12 05/14 Master of Business Administration, Strayer University - Little Rock, AR

- GPA-3.83

Relevant courses: Financial Management; Marketing Management; Strategic

Human Resource Management; Law, Ethics, and Corporate Governance,

Leadership and Organizational Management.

09/79 05/80 Bachelor of Arts, Metropolitan State College – Denver, CO

- Major: Secondary Education

09/74 08/78 Bachelor of Arts, Colorado Mesa University – Grand Junction, CO

- Major: Pre-law

GPA: 3.48

Achievements: Vice President’s List; Dean’s List 6 times; served on Student

Finance Committee and Student Government

Extra-curricular activities: 4-year letterman in football; 4-year letterman in

wrestling; 2-year letterman in track

Relevant courses: Motivation, Social Psychology, Political Sociology,

Demographics and Population, Personality, Business Math.

Experienced with Microsoft Word, PowerPoint, Excel, Access, and

Skills:

Outlook; strong mathematical skills; excellent communication skills;

excellent decision-making skills; excellent customer service abilities.



Contact this candidate