Sales Representative

*** ******** ***. 609-***-****

Ewing NJ *****

*****.****@*****.***

Faith D. Fine

Objective To obtain a position utilizing my previous skills and

education.

Experience November 2013- Present Hollowbrook Community Center

Filing Clerk

Investigates special problem cases and take actions

necessary for resolution.

Answer customer inquiries via telephone providing accurate

information for reviewing low income families.

Keep informed of all rules, regulations, policies and

procedures regarding programs for low income families.

Review and analyze records to determine what requirements

must be satisfied to low income families to see if they are

eligible for certain programs.

Provide information to customers regarding their

qualifications and provide additional information as

needed.

Communicate effectively with the public to ensure full

explanation of the program process and qualification

requirements.

Update and make corrections to records as necessary to

reflect satisfied requirements, etc. This also includes

entering text information regarding actions and /or

information provided to customers.

Keep a detailed log of incoming telephone calls including

unresolved issues for submission to the supervisor.

File reports for qualified families eligible for certain

programs.

June 2009- October 2013 Victoria Secret

Sales Representative

Answer customer inquiries via telephone or in person

providing accurate information regarding store accounts.

Responsible for the sales of professional store services

tailored exclusively to the sales in the marketing

industry.

Keep informed of all rules, regulations, policies and

procedures regarding online store accounts.

Provide information to customers regarding their credit

card accounts and requesting additional information,

payments, and other documentary as necessary.

Keep a detailed log of incoming telephone calls including

unresolved issues for submission to the supervisor.

Communicate with other Victoria Secret stores, personnel to

verify information for customers.

Assist supervisors with sales and phone calls.

February 1997- December 2001 Balford Farms

Customer

Service Representative

Filed files for loaders to determine location of jobs.

Answered questions regarding businesses such as restaurants

in New Jersey and in Philadelphia Pennsylvania.

Keep a detailed log of incoming telephone calls including

unresolved issues for submission to the supervisor.

Provide information to customers regarding their

qualifications and assist with additional information as

needed.

Provide information to supervisors and loaders on

potential jobs.

Education Northeast High School Philadelphia Pennsylvania September

1991-June 1995

Camden County Community College September 2010

Some College Credits willing and eager to go

back.

References Available Upon Request

Contact this candidate