Customer Service Administrative Assistant

Veronica Miller

**** ********* ****, ****** ******, MI 49022 269-***-****

*******************@*******.***

Objective: Actively seeking a challenging position where I can use my experience and skills to provide

value to the customer.

Experience:

2014-2014 Party City

Cashier

Assist customers with party supplies, balloon orders, collect email addresses, unload freight from truck,

stock shelves and replenish merchandise, collect trash, clean restrooms.

2012-2013 Carson’s

Sales Associate

Assist customers with tailoring, suit fitting, clean fitting rooms, assist customers with order management,

straighten and clean men’s and kid’s department, assist with customers that call departments for various

items, replenish stock when needed, assist in all other departments when necessary, collect trash, assist

with inventory, count and balance cash registers before store opens and after store closes. Collect email

addresses and assist customers with opening store credit card.

2011-2012 Meijer

Specialist Clerk

Assist customers in choosing a variety of prepared meat, cheeses and salads to go. Replenish bulk salads

cases, cook and fill hot food display case for customers. Stock all deli items, cheese wall and food islands

surrounding the deli area. Fill order entries for party trays and prepare them as ordered. Scan outdated

foods, use company program to enter scan report and print. Clean meat and cheese slicers every two

hours, clean deli trays and glass windows of deli section. Do dishes and take out trash.

2006-2009 Cornerstone Alliance

Administrative assistant

Customer Service, including meet and greet customers, answer multiple VP phone lines and distribute

calls. Schedule meetings and lunches for various VP‘s, maintain several VP‘s schedules Copy, Fax, Scan

and shred documents per VP request, order supplies to stock supply room, Ship large bulk mailings

including labeling & stamping envelopes. Accounts Receivable, Document data regarding Chamber of

Commerce membership dues and donations.

2004 & 2005-2006 K & J Auto

Administrative assistant

Provided general administrative duties, including answering phones, data entry, filing, tracking orders,

accounting and payroll. In addition, ordered auto parts, picked them up and delivered to customers.

2004-2005 Freeway Veterinary Clinic

Veterinarian technician/Customer service

Prepared animals for x-rays and developed x-ray film for Veterinarian. Cleaned animals teeth, ears and

manicured pets as needed. Assisted Veterinarian in preparing animals for surgeries, including sedation

shot, emptying bladder, washing area for surgery and shaving fur off specific areas of animals. When

surgery was complete, prepared animals for overnight stay and sterilized all equipment used for surgery.

Helped Veterinarian complete euthanization process and gave basic immunization shots. Tested pets’ feces

for worms, checked blood for lymes’ disease.

2001–2004 Whirlpool Corporation

Product Recall Specialist/Customer service

Obtain and document product recall information. Process product exchange and reimbursement in

sequence. Provide statistics for Consumer Product Safety Commission.

Education and Skills:

2012–2013 Lake Michigan College Benton Harbor, MI - Associates – Business Management GPA 3.5

Proficient with Microsoft Professional -Word, Excel, Outlook - Windows 2000, Siebel, Lotus Notes,

75WPM - References Upon Request

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