Cisco Network Analyst/Administrator
Resume:
Kenneth W. Johnson
Allen, Texas *****
******@*****.***
OBJECTIVE: Pursuing a stable career as a technical professional within a
company with room for growth.
QUALIFICATIONS SUMMARY:
. Over 20 years of communications experience in installation,
maintenance, operations and support.
. Systems experience including microwave PTP/PMP, 3G and 4G cellular,
optical transport, Information Technology and Land Mobile Radio (LMR)
systems.
. Experienced with Cisco network switching, routing and wireless
equipment administration as well as intermediate network engineering,
troubleshooting and planning.
Professional Experience:
Network Administrator/RF Administrator June 13,
2012 to May 8, 2014
Devon Energy via GDH Consulting
Bridgeport, Texas
Responsible for project management, maintenance and installation of the RF
complement of technologies at Devon Energy including, but not limited to
Land Mobile Radio and microwave backhaul systems, cellular extension
systems and point-to-multipoint broadcast systems as found in SCADA and
automation networks. This position requires an individual who is able to
perform successfully in a virtual environment, interacting with
geographically remote teams, customers and outside vendors. Also serves as
liaison between Devon Energy and various third party vendors. Ability to
design and implement new solutions based on high-level business
requirements and established architectural guidelines. Interfaces with and
configures Cisco 891, 1811, 2811, 2851, 2951 routers, Cisco 2960, 3550/3750
switches, Cisco ASA 5505 security appliance, Aruba networks wireless
devices, Mikrotik devices, Riverbed Steelhead WAN Optimization hardware and
a variety of other network hardware. Performs design and project management
of new radio tower installations including network configuration and
deployment in existing infrastructure. Updates and creates documentation
for new facilities and incorporating them into current management
applications (Solar Winds, Network Configuration Manager, etc) per network
standard practices. Performs design and implementation of redundancy for
high priority locations utilizing cell modems, VSAT or other methods.
Provides support for field environments utilizing multiple connectivity
methods including MPLS, PTP/PMP microwave and VSAT.
RF Field Technician
September 2010 to June 2012
Harris Corporation
Irving, Texas
Manage deployment projects, install and commission network consoles, radio
base-stations and all intermediate equipment. Install, maintain,
troubleshoot and repair digital microwave systems, LMRs and trunked systems
(EDACS/OpenSky/P25). Program mobile and portable radios, consoles and
peripherals. Read and interpret schematics and manuals. Utilized
oscilloscopes, digital multimeters, power meters, spectrum analyzers,
frequency generators and signal generators to turn up equipment. Plan and
implement system modifications and enhancements, while providing associated
customer support. Train customers on the proper operation of the system and
peripherals. Support up to 75 customers, resolving customer issues
promptly. Deployed P25 LMR radio communication base-stations for public
safety customers. Accurately document scheduled and unscheduled
maintenance. Utilized the Remedy ticketing system for fault management.
Developed System Engineering experience during the deployment of Dallas
Area Rapid Transit radio replacement system. Successfully navigated HP
OpenView platform, Cisco router access, turned up Windows Server 2008 R2
servers and remotely managed network elements.
Telecommunications Engineering Technician IV
October 2009 to July 2010
Fujitsu Network Communications (FNC), Inc.
Richardson,Texas
Supported master data management within SAP, optical board troubleshooting,
test equipment configuration, Methods of Procedure(MOP)/Product Change
Notification(PCN) creation and document control. Developed test plans for
defective optical transport systems utilizing physical inventory data
available on the server, obtaining software loads and general test
instructions and support. Setup and configured test sets/test beds received
from Japan or FNC partners for equipment support with no provided
documentation. Sourced, evaluated and purchased test equipment and
additional hardware to support test and turn-up projects. Responsible for
receipt, validation, approval and creation of Equipment Modification
Procedures (EMP), MOP and PCNs for complete product line which required
knowledge of TL1 scripting, facilities management and alarms provisioning.
Interfaced with Manufacturing Engineering, IT, Project Planning, Product
Management, Product Support and other functional groups to streamline
future repair processes.
Microwave Field Operations Technician
February 2009 to October 2009
FiberTower Corp.
Plano,
Texas
Responsible for new-build project management, new circuit drops and turn-
ups, and troubleshooting and maintenance on microwave backhaul links.
Maintained and troubleshot Adtran 2800s, Adtran 6100s, Charles
Multiplexers, NEC N-Lite 155 Radios, Ceragon 1500/1500P radios, Harris
MicroStar radios and Fujitsu Flashwave 4300/4500 using JDSU and TBerd test
sets. Bit Error Rate Tested (BERT) new links at turn-up and failed links
during troubleshooting of down equipment. Deployed and maintained SONET
microwave backhaul network for wireless service providers. Remotely
accessed SONET and interconnected equipment to check status and perform
remote maintenance of equipment, including TL1, alarm provisioning,
equipment/facilities management and cross-connects. Utilized Remedy
ticketing system to manage trouble tickets and maintenance tasks.
WiMax Field Operations Technician II
June 2008 to December 2008
Sprint XOHM
Richardson,
Texas
Participated in the implementation of Samsung's 4G WiMAX solution
supporting the Dallas/Ft Worth market, performing backhaul testing, cell
site maintenance and major network deployment. Maintained and repaired cell
site equipment. Integrated EBTS/CDMA/WiMAX equipment and backhaul testing.
Completed installation, routine preventive and corrective maintenance on
EBTS and support equipment. Conducted expansion work, outage resolutions,
in-depth network system troubleshooting and system performance testing.
Initiated acceptance testing of new sites, installation and commissioning
of additional equipment, assisting in customer service troubleshooting
resolution, site optimization, ACR/WSM/RAS alarm rectification and
maintenance of Linux-based base station equipment, and Ethernet backhaul
Layer 2 and 3 troubleshooting. Coordinated duties between General
Contractors, technical groups and equipment vendors.
Fiber Optics Test Technician
January 2008 to June 2008
CommScope Inc.
Richardson,
Texas
Conducted all performance testing of fiber optic media in a Research and
Development laboratory, testing and benchmarking different grades of fiber
optic media using lasers and LEDs. Fabricated test fixtures, maintained
computer systems for tests and procured test materials, test equipment and
testing software. Operated Class IV laser for product qualification tests.
Assembled and maintained fiber optic components and free-space optics used
in fiber-optic labs. Terminated and polished optical fiber and connectors.
Performed various tests requested by engineers and maintained test records
for internal/external audit. Sourced and purchased specific equipment to
fit the needs of the company and repaired existing equipment when possible.
Technical Support Engineer
November 2004 to January 2008
Samsung Telecommunications America
Plano, Texas
Maintained all equipment necessary for cellphone refurbishment including PC
maintenance and troubleshooting, RF Test equipment maintenance, network
connectivity problem solving, PC operations and training and intermediate
network administration. Responsible for RF testing jigs for testing of
CDMA, GSM and EvDO capabilities, bulk flash and clear stations and robotic
assemblies to support a major production environment. Identified and
initiated improvements in product testing techniques, tools and repair
processes, resulting in reduced production time. Configured new PCs and
responded to trouble calls. Provided desktop support to production PCs and
laptops with re-imaging, maintenance and troubleshooting. Project manager
over the launch of a pre-paid phone clamshell packaging operation.
Evaluated bids from different companies and coordinated the purchase of RF
heat sealing machines. Instituted a facility wide RF radiation safety
program, coordinating with electromagnetic compatibility engineers. Setup
delivery times and UL Field Inspections. Maintained 12 pick and place
robotic machines, ensuring 99.9 percent uptime.
Junior Systems Administrator
October 2001 to January 2005
ONVIX Inc.
St. Petersburg,
Florida
Remotely performed Windows server administration and deployed OS patches,
updates, hotfixes and configuration changes. Remotely provided Windows
desktop support including Windows 2000 and XP installations. Configured
server hardware, BIOS, Windows Server 2003 loads, RAID setups and
server/desktop backups. Installed and configured RedHat and Ubuntu Linux.
Configured and troubleshot wireless network setup and desktop and laptop
hardware. Developed skills with system virtualizations using VMWare and
Microsoft VirtualPC.
Network Control Tech II
October 2001 to November 2003
MCI WorldCom
Richardson,
Texas
Monitored and maintained a Wireless Broadband Internet network
infrastructure supporting customers in 15 states. Provisioned new
customers, conducted performance reviews and resolved outages. Dispatched
up to 30 technicians on trouble calls, managed trouble tickets and liaised
between MCI and customers directly, to resolve issues. Maintained WAN/LAN
equipment, Telecom and data transport infrastructure, System software, web
servers, routers and switches to meet customer Service Level Agreements.
EDUCATION:
Pursuing a Bachelor of Science in Electrical Engineering (completed 55
hours), Collin College, Texas.
High School Diploma, Odessa High School, Odessa, Texas, 1994.
TRAINING:
Joint Maritime Communications Information System 'C' School, U.S. Navy, CA,
1999.
Communications Security Equipment and Switching Matrix 'C' School, U.S.
Navy, VA, 1997.
Guided Missile Frigate Communications Pipeline 'C' School, Fleet Training
Center, U.S. Navy, CA, 1996.
Electronics Technician 'A' School, U.S. Navy, IL, 1995.[pic]
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