Customer Service Sales

Location:

Salary:

Posted:

December 30, 2014

Caryanna M Gordon

Sioux City, IA ***05

**********@*****.***

Professional Summary

I have 3 years of experience, including as a Pharm Tech Trainee and as a Credit Telesales Rep III in

industries including Miscellaneous Retail and Non-Depository Credit Institutions. Most recently, I have

been working as a Pharm Tech Trainee at Greenville Pharmacy from August 2014 to December 2014.

Professional Experience

Pharm Tech Trainee Aug. 2014 to Dec. 2014

Greenville Pharmacy, Sioux City, IA

Verified complete patient information. Inputted prescription data into computer. Stored medications.

Ensured security of drugs. Managed phone lines. Responded to customer questions and requests.

Filled prescribed medications. Labeled medication bottles. Filed filled prescriptions. Stored incoming

supplies. Provided excellent customer service. Ensured the privacy and confidentiality of personal

health information.

Credit Telesales Rep III Oct. 2012 to Aug. 2014

Premier Bankcard, Dakota Dunes, SD

Sold products including: Credit applications, credit cards. Used software tools including: Web app,

pac, Microsoft word, etc. Followed sales scripts. Responded to customer concerns. Explained

products in detail. Answered customer questions. Overcame customer objections. Answered

telephone calls. Completed and maintained all required documentation. Met productivity goals.

Spoke clearly and professionally. Exhibit strong customer service skills.

Certification or Licenses

Licenses

Iowa, Class D - Non-commercial-Chauffeur: School Bus

Technical or Computer Skills

Customer service, Health Information, Microsoft Word, Sales