Customer Service Management

A creative thinker and tenacious achiever.

Willing to go the extra mile to "make it happen" in all I do.

JC "Coach" Collins

404-***-**** *************@*****.***

Skills

[pic]

Management

And

Music Business

Development

Recruiting

Promotions

Event Coordinating

Event Management

Planning

Non-Profit management,

Scheduling,

Coordinating, Developing New brands and concepts.

Customer Service

Communications

Life Coaching

Public Speaking

Interviewing

Developing & Training

Artist Development * Music Business Educator* Project Management

Summary: Creative and professional with expertise in all aspects of the

Music and Entertainment Industry. Excellent in project management, with

strong detail, problem solving and follow-through skills, has the ability

to motivate and build up individuals and teams. Enjoys working new

projects.

Developed and managed a Non-profit Music Recording agency for teens and

young adults. Conducted numerous life skills and music business training

workshop with youth, also planned and coordinates programs and events, for

professional associations and organizations. Developed program content and

administered budgets. Arranged onsite logistics, including transportation,

accommodations, meals, guest speakers and entertainment, and audiovisual

support. Coordinated participation and represented artist and companies at

Concerts and trade shows.

Established community services and agency's relationships, and generated

extensive media coverage through effective promotional and public relations

strategies for various agencies'. Created press releases and brochures to

promote and increase agency community awareness.

Highlights of Work:

. Non Profit management, managed overall agency operations and

administration of a non-profit facility that displays and showcases

talent. Responsible and implementing company polices and everyday

operations.

. Community & Public Affairs; Worked extensively with community leaders,

officials and business to coordinate public events and promotional

activates. Developed a strong network of business associates

throughout the South Florida as a result of working with Board members

who lived in various parts of South Florida.

. Marketing & Advertising: Conceptualized, developed and implemented

marketing and advertising strategies for artist that included

sponsorship programs for the agency.

. Media Production; In charge of developing organizing and coordinating

media production which included print, radio, television for the

agency and artists.

. Budget management Prepared, administered and controlled budgets for

the agency programs, promotions and advertising.

. Event Planning: Planned and organized the inaugural, Who Wants to be

a Recording Star, Nashville film festival, and more.

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More about me

Volunteer Activities

Urban League of West Palm Beach (YP)

West Palm Beach JR. Achievement

Organizations

Executive Director

(FICEA)

(1997to 2006)

Board Member

Urban League Young Professionals

(2001-2005)

Board Member

Workshops Unlimited Inc.

Personal Description:

Leader

Creative

Imaginative

Witty

Free Spirited

A Go Getter

Fearless

Concerned

Takes Initiative

Resourceful

Flexible

Passionate

Tenacious

Dream Careers:

Community Activist

Motivational Speaker

Event Coordinator

Entrepreneur

National Music Business Life Coach

My Passion:

To Help Others

Motivating

Creating Ideas

Bringing Visions to Life

Technology Experience:

Proficient in PC and MAC environment

Expertise in the use of MS Word, Excel, Power Point and Internet

Knowledgeable in Adobe Photoshop and apple I-movie editing

Industry Experience:

Nonprofit

. Founded a 501-C- 3 Non-Profit Organization)

. Wrote grants, raised money, balanced budgets and met deadlines.

. Developed and implemented programs and strategies for young adults

. Raised over $800,000 in grants and donations over a 3yr period.

Music Business

. Music Business training and Workshops (SAE Institute)

. Sony Black Music (Hosted Workshops)

. BMI Music Conference (Assisted in coordinating)

. Intern with 40 Acres & A Mule Music works

. Produce and Developed Young Artists

TV, Film &Media

. Developed, Commercials (Radio/TV): Music Copy)

. Purchased Commercial Spots for Fla. Inst.

. Developed Promotional material for events & functions

. Supervised radio music spot productions and artist relations

. Worked on a documentary on Young artist who wants to be a recording

start

Event Management and Speaking Experience:

. Special Events /Conferences/Programs

. SAE Institute / Facilitator

Mar 2011-Dec 2013

. Music Business Academy/ Workshops/ Training

Oct 2006-2009

. YMCA Call to Man Hood Speaker

Nov. 2006

. Who Wants' to Be a Recording Star (Promoter & Coordinator)

March 2004-2006

Professional Experience:

Lincoln College of Technology, Nashville TN 3/2013-Present, Career Services

Representative

. Discover open positions in the automotive, diesel and collision fields

to satisfy the placement goal for the school's accreditation.

. Met weekly and quarterly goals of open job leads by cold calling and

performing account maintenance of local and national accounts.

. Interacted with students to help them discover their career goals.

. Communicated with national dealerships as well as small businesses to

connect the right student to the right position. Designs and executes

presentations on interview and job searching skills to class rooms of

30-50 students.

Music Business Consultant (January 2007 - December 2014)

. Discussion with several artists for local area about career

progression.

. Routing, booking and promotion with contracting for shows in clubs,

making for sending out essential documents like contracts, show

offers, press kits, itineraries, riders, and equipment needs.

. Formation of independent Entertainment Companies. - A publishing

company which includes corporate registration, business plans,

copyrighting music catalog, and various other business forms.

Music Business Academy, Atlanta GA, - 4/2006-11/2010 Program Director

. Planning vocational and educational programs customized to the music

industry standards.

. Developed and facilitated activities to support the overall goals of

the program.

. Developed multi-media marketing campaigns.

. Assisted students with placement in other educational institutions and

career placement.

. Created marketing strategies that out-reached to young adults and

their families in the surrounding community.

Florida Institute of Cultural & Entertainment/Arts, West Palm Beach Florida

10/1996 12/2006, Executive Director

. Established community services for teens and young adults

. Developed and managed programs music recording program for at-risk

youth and young adults, instructed teens and young adults.

. Conducted life skills and job training workshops, vocational training,

career counseling and coaching.

. Planned and implemented programs and events, including coordinated all

logistics

. Developed program content and administered budgets.

. Raised funds by coordinating fundraising events work directly with the

board directors.

. Responsible for annual and monthly program budgets, supported

organizational priorities of empowering educating and inspiring youth

to be music entrepreneurs and artist.

Education:

Bethel University, Business Management & Organizational Leadership (BS)

Nashville TN 2013-2014

Middle Tenn. State Univ. Recording Industry Mgt.

Murfreesboro, TN 1992-1994

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