Customer Service Pharmacy Technician

Seth W. Parrott

***********@*****.***

931-***-****

TACO Metals, Sparta TN, August 2013-present

Quality Engineer: February-present

-Developed the Quality Control department to help improve customer service

and reduce costs

-Created Corrective Action Reports and SOPs for all manufacturing/QC

processes within the facility

-Manage/train Quality Inspectors in new product runs, customer complaints,

suspected faulty inventory

-Complete/supervise completion of rebuilding faulty parts and returned

materials as well as working with modeling/drafting personnel to correct

problems efficiently

-Helps maintain product resolution multi-media

-Communicates daily with remote sales teams, department supervisors,

foreign facility liasons, etc.

Engineering Technologist: August 2013-February 2014

-Created catalog photos/descriptions for thousands of parts for reference

by sales associates and customers

-Completed time studies for several dozen parts creation processes within

the Fabrication and Machine shop departments to help maximize efficiency

-Acted as a consultant between the Fabrication and R&D departments

Premier Pharmacy, Cookeville TN, September 2007-March 2008

Pharmacy Technician

-Received, input, and filled prescriptions for patients; submitted and

troubleshot insurance payments

-Ensured compliance with federal, state and local regulations regarding the

handling and sales of pharmaceuticals

TRW, Cookeville TN, February 2001-June 2006

Lineman

-Worked on the line, assembling airbags with a team

-Charged with cleaning and maintaining quality standards for airbag

inflation devices and ordering parts through the KANBAN system

Tool Tech, Cookeville TN, January 2000-September 2000

Material Fabricator

-Used water jets, grinders, deburring tools, and non-powered hand tools to

create parts

Fleetguard, Cookeville TN, July 1999-January 2000

Lineman

-Worked on the assembly line, assembling various models of automotive

filters

Education

Engineering Technology, B.S., Tennessee Technological University,

Cookeville TN, December 2012, minor in Business

Certified Pharmacy Technician, MedVance Institute, Cookeville TN, September

2007

Contact this candidate