Medical Billing Supervisor

Brittney M. Stone

BMS

Error! Bookmark not defined.93 Perry Street1142 Rainier Lane Gastonia, Error! Bookmark

not defined.Error! Bookmark not defined. North Carolina 28052

Phone: 919-***-**** email: *********@*****.***

Profile Objective

A visionary and critical thinker desiring to obtain a position as a Project Manager/ Organizational Manager within a

company, I want to be responsible for improving and maximizing the potential of the company through conflict resolution,

problem analysis, streamlining processes and patient care.

Qualification Summary

A result oriented and goal driven individual, with excellent knowledge of principles and procedures in accounts

payable and accounts receivable, purchasing, billing and handling sensitive and personnel information

with discretion. My business and management principles involve strategic planning, team building, ability

to multi task, provide leadership techniques, exceptional organizational and communication skills with a

penchant for research and problem solving; Skilled in Microsoft Office Suite and have experience in Blue

Cross Blue Shield and commercial insurance payers.

Education

B.A. Hospitality Tourism Management University of North Carolina at Greensboro 2009

Associate Degree in Business Administration University of North Carolina at Greensboro 2009

Lean Six Sigma Yellow Belt UNC HealthCare System 2012

Mosaiq 2.0 and 2.5 UNC HealthCare System 2010

Epic Super User UNC HealthCare System 2014

Certified Medical Biller Visions Medical Billing Services 2014

Career Development

Billing/Purchasing Supervisor April 2012 Present

UNC Healthcare

101 Manning Drive

Chapel Hill, North Carolina 27514

Reference Contact: Melanie McNeill 919-***-****

Responsible for daily monitoring of hospital and professional billing charges in an efficient and timely manner thru

•

Epic Resolute Billing and Mosaiq 2.5 by problem solving and investigative measures to ensure maximum

reimbursement on medical claims.

Establish and monitor a standard quality assurance program to attain an effective organized practice for accounts

•

payable and accounts receivable minor and capital expenditures in the department, as well as maintaining daily

invoices, check requests and travel reimbursements.

Organize the financial team by creating a stream line process in which medical pre authorizations can be

•

obtained, documented and recalled in the case of a denial or partial reimbursement.

Analyze trends of insurance carriers and assist in denial and appeals process.

•

Update and implement workflow changes and financial policies and procedures.

•

Obligated to using various systems to track patients day to day activity and accuracy of patients’ accounts such

•

as: (GE/EPIC: used for updating patients’ demographic insurance information as well as tracking scheduled

appointment information, SOVERA: used for scanning, A2K: used to look up archived hospital records and

patients detail itemized summary, PASSPORT to HEALTH: used to screen for eligible financial services and

process estimated cost of a specific service, and MOSAIQ: used to track the productivity of each radiation

oncology patient.

Patient Business Associate Sept. 2010 April 2012

UNC Healthcare

101 Manning Drive

Chapel Hill, North Carolina 27514

Reference Contact: Melanie McNeill 919-***-****

Organize and coordinate patients’ appointments and ensure they are scheduled correctly and efficiently.

•

Provide outstanding customer service while registering patients and checking them in and out of the clinic in a

•

time efficient manner.

Assist patients with completing all applicable forms along with maintaining and updating patient’s files and

•

records through active listening to ensure quality assurance for patient safety and overall patient care.

Administrative Assistant Feb. 2010 Sept. 2010

The University Of North Carolina at Chapel Hill

102 Mason Farm Road

Chapel Hill, North Carolina 27514

Reference Contact: Mary Lee Baker 919-***-****

Organize and maintain physician personal an

•

clinical schedule.

Coordinate patient’s appointments and ensur

•

they are scheduled correctly and efficiently.

2

Successfully utilize skills of diplomacy, and

•

tactfully use problem solving methods too effectively handle

patients and defuse adverse situations.

Guest Services Representative July 2007 Jan. 2010

Daly Seven Inc.

Hilton Garden Inn/ Fairfield Inn by Marriott

Greensboro, North Carolina 27406

Reference Contact: Yvonne Hairston 336-***-****

Provide exceptional service to guests at a 134 rooms and 81 room facility including managing phones, reservations lines,

•

checking in and checking out of the facility in a timely and outstanding manner.

Meet organizational needs and objectives toward individual catering and event service needs of

•

the guest.

Successfully utilize skills of diplomacy, and tactfully use problem solving methods too effectively handle

•

dissatisfied guests and defuse adverse situations my any means necessary

2

Contact this candidate