Royce Roanhouse, Jr.
****John Cabot Rd, Phoenix, Arizona 85032
*********@***.***.
OBJECTIVE: To advance a career in service and sales management by
focusing on the use of information technology to deliver
superior products and services.
Jan 2011 DIGITAL BUSINESS SYSTMES, Phoenix, Arizona
Sept 2012 Key Account Executive.
Use extensive knowledge and experience in the office products
industry to generate sales by building strong customer
relationships and confidence in a superior product line.
Recognized buy peers as "go to "person for technological and
proposal solutions. Comprehensive sales efforts include
telemarketing, door-to-door cold calls, prospect
qualification, proposal preparation, and closing
May 2010 CANON BUSINESS SOLUTIONS, Phoenix, Arizona
Jan 2011 Senior Account Executive.
Use extensive knowledge and experience in the office products
industry to generate sales by building strong customer
relationships and confidence in a superior product line.
Recognized buy peers as "go to "person for technological and
proposal solutions. Comprehensive sales efforts include
telemarketing, door-to-door cold calls, prospect
qualification, proposal preparation, and closing
Jan 2010 INDEPENDENCE PRODUCERS of AMERICA, Chandler, Arizona
April 2010 Account Executive
As a fully licensed independently contracted producer for IPA
my stated goal is to help individuals, sole proprietors and
small businesses save money while providing better coverage's
for themselves and there employees through the use of group
rated individual health and term life policies. This is
accomplished by efforts not exclusive to but including door to
door marketing use of company provide leads, telemarketing,
and attending networking functions on a regular schedule
Jan 2009 to INTERPRO MEDICIAL SOLUTIONS, Sun City, Arizona
June 2009 Regional Sales Manager.
Use of extensive acquired knowledge in both sales and service
to grow new zero base territory. Responsible for the
development of relationships with prospective clientele in
medical practice management industry. Comprehensive sales
efforts include telemarketing, door-to-door cold calls,
conference/meeting presentations, prospect qualification,
proposal preparation, and closing
Apr 2008 to AQUA PERFECT, Tempe, Arizona
Dec 2009 Senior Account Executive
Use extensive knowledge and experience in Business to Business
sales to generate sales by building strong customer
relationships and confidence in a superior product line. Able
to secure over $120K of NEW business in first 6 months of
employ. Comprehensive sales efforts include extensive
prospecting including the use of telephone, cold calling and
other marketing materials. Duties included, prospect
qualification, proposal preparations and delivery and closing.
Consistently the top prospecting representative in the Arizona
market
Apr 2007 to . CBAY Business Systems, Annapolis, Maryland
Dec 2007 Arizona Regional Sales Manager.
Use of extensive acquired knowledge in both sales and service
to grow new zero base territory. Responsible for the
development of relationships with prospective clientele in
medical practice management industry. Comprehensive sales
efforts include telemarketing, door-to-door cold calls,
conference/meeting presentations, prospect qualification,
proposal preparation, and closing
Managed area ranked #1 among new territories
Territory in excess of Revenue quota when initiative was
discontinued
Oct 2006 to DANKA, Phoenix, Arizona
Apr 2007 Key Account Executive.
Use extensive knowledge and experience in the office products
industry to generate sales by building strong customer
relationships and confidence in a superior product line. Able
to secure $100K in sales within first 5 months of employ. .
Comprehensive sales efforts include telemarketing,
door-to-door cold calls, prospect qualification, proposal
preparation, and closing
Apr 2002 to DIGITAL BUSINESS SYSTMES, Phoenix, Arizona
Oct 2006 Key Account Executive.
Use extensive knowledge and experience in the office products
industry to generate sales by building strong customer
relationships and confidence in a superior product line.
Recognized buy peers as "go to "person for technological and
proposal solutions. Comprehensive sales efforts include
telemarketing, door-to-door cold calls, prospect
qualification, proposal preparation, and closing.
#2 SALES REPRESENTATIVE IN COMPANY FOR FISCAL 2005
Oct 1998to . PANASONIC COPIER COMPANY, Tempe, Arizona
Apr 2002 Account Executive II.
Use extensive knowledge and experience in the office products
industry to generate sales by building strong customer
relationships and confidence in a superior product line.
Comprehensive sales efforts include telemarketing,
door-to-door cold calls, prospect qualification, proposal
preparation, and closing
Service Manager
Oct 1998 to Jan 2000
Managed all aspects of branch operation except sales.
Responsible for hiring, evaluating, and supervising technical
staff, increasing service productivity, facilities management,
parts and equipment warehouse operations, and customer
relations
Sep. 1997 to CDT, Glendale, Arizona
Oct. 1998 Account Supervisor
Managed the operations of a major copy center and maintenance
and repair of all office equipment at the American Graduate
School of International Management including 60 copiers and
over 100 H.P. laser printers and faxes
GESTETNER OFFICE SYSTEMS, Wauwatosa, Wisconsin
Apr. 1989 to Senior Customer Service Representative
Sep. 1997 Diagnostic evaluation, repair, and preventative maintenance
for Gestetner's full line of Mita and Ricoh copiers,
scheduling, account billing, and customer response. Service
team consistently ranked in top 10 nationwide for
productivity.
Oct. 1987 to CAMADON, Sussex, Wisconsin
Apr. 1989 Field Service Technician
Repaired and maintained office equipment including Ricoh and
Savin copiers, and Ricoh, Murata, and Panafax fax machines.
Achieved top 10 percent rank in all training courses.
EDUCATION:
Oct 2010 ONLINE TRAINING COURSES
Dec 2010 Licensed Accident/Health/Life Producer State of Arizona
Aug. 1998 to COMPUTER EDUCATION SPECIALISTS, Phoenix, Arizona
Nov. 1998 Certificate of Completion - Microsoft Certified Systems
Engineer Training
Sep. 1995 to MILWAUKEE AREA TECHNICAL COLLEGE, Oak Creek, Wisconsin
May 1996 Sales, Marketing, and Microcomputers
Sep. 1986 to MBTI - Business Training Institute, Milwaukee, Wisconsin
Sep. 1987 Certification as Computer Electronics Technician.
References
Isabelle Kohnhorst
Major Account Representative, Canon Business Solutions Inc.
602-***-**** office
480-***-**** cell
Scott Benedetto
Digital Business Systems Inc
Patric Schmear
Area Director, N2 Publishing