Customer Service Sales
Resume:
Patrick S. Ryan
South Bend, IN 46628 www.linkedin.com/pub/patrick-ryan/2b/ab4/b25
*********@*******.***
Manufacturing Professional - Sales, Purchasing, Technical Support
Customer Service... Relationship Cultivation... Account Management...
Strong sales & sourcing skills
Assertive, driven, and focused candidate offering a unique blend of career
experience spanning both sales and procurement with highly technical
product expertise. Broad-based experience developing new business
opportunities, conducting pricing negotiations and driving bottom-line
profitability through implementation of customer-centric sales acumen.
Thrives within challenging and competitive manufacturing environments where
positively impacting performance is mandatory.
Consultative Sales New Business Development Inventory
Control/Management
Requirements Gathering Relationship Rejuvenation Purchasing Coordination
Troubleshooting Leadership Team Cross Functional
Collaboration Collaboration
Career Experience and Contributions
COOK COMPRESSION, INC. - LaPorte,
IN May 2014- December
2014
Manufacturer of OEM and aftermarket air compressor valves and components
with ISO 9001 Certified manufacturing centers in North America and Europe.
Cook was founded in 1888.
Inside Sales Representative / Purchasing Agent
Provide quotations and technical support for parts and services for
compressed air systems. Obtain quotes, enter purchase orders and place
orders on vendors and other Cook divisions for parts and materials needed
for rebuilds on site. Cook Compression manufactures an array of
compressor components, including valves, packing rings, piston rings,
rider bands, oil wipers, piston rods, pistons, packing cases, cylinders
and liners.
MIKROPOR AMERICA, INC. - Michigan City, IN 2011 - July 2013
Manufacturer of compressed air filtration, separation, and purification
products offering global footprint.
On-Site OEM Sales Representative / Procurement Specialist - Located at
Sullair Corp, Michigan City, IN
Referred to Mikropor by customer, Sullair Corporation, to remain in sales
support role following Parker Hannifin's contract loss to Mikropor
America, Inc. Charged with providing on-site support to one of the
largest rotary screw air compressor manufacturers in the world ($12
million account). Key activities involved providing product support and
monitoring/replenishing $1+ million consigned inventory using MRP in
customer's JD Edwards system, entering and expediting PO's, responding to
inquiries, collaborating with Air Treatment Manager, Buyers, Product
Managers, Product Specialists, Engineers, and more.
PARKER HANNIFIN CORP., FINITE AIRTEK FILTRATION DIVISION - Lancaster, NY
2003 - 2011
Manufacturer of compressed air filtration, separation, and purification
products offering global footprint.
On-Site OEM Sales Representative / Procurement Specialist - Located at
Sullair Corp, Michigan City, IN
Worked within Sullair Corporation (Michigan City, IN), one of the largest
rotary screw air compressor manufacturers in the world ($12 million
account). Challenged with providing product support and
monitoring/replenishing $1+ million consigned inventory using MRP in
customer's JD Edwards system, entering and expediting PO's, responding to
inquiries, collaborating with Air Treatment Manager, Buyers, Product
Managers, Product Specialists, Engineers, and more.
< Streamlined sales tracking capabilities by developing comprehensive
sales reports and trend charts used by accounting to document up to
$12 million per annum sales volumes.
< Improved cash flow by accurately monitoring and adjusting inventory
levels for $1+ million consigned, onsite inventory.
< Reduced customer's operational costs by managing purchasing activities
for Sullair as internally-based purchasing liaison.
SOUTH BEND LATHE, INC. - South Bend, IN 1998 - 2003
Industrial machine tool manufacturer specializing in the production of
metalworking lathes since 1906.
Inside Sales Representative / Product Manager
Recruited to company to cultivate machine tool accounts by selling direct
to end users. Collaborated with national network of distributors to sell
manual and CNC lathes, milling machines, mechanical punch
presses, and other metalworking machine tools. Created formal quotations,
provided clients with reference information, negotiated pricing, and
participated at industry trade shows.
< Hired into role of Sales Product Manager due to positive professional
performance in previous positions with the company from 1982 to 1989.
< Captured new sales opportunities from marquee clients such as Boeing,
Lockheed-Martin, Fitel-Lucent Technologies, and E.J. Gallo Winery.
< Attained average sales of $25,000 and exceeded goals by leveraging
machine specification knowledge, operational performance data, and
persuasive sales and communication acumen.
< Increased sales by researching and hiring new stocking distributors
across the southwestern US.
Additional Highlights
Professional Overview Of Effective Business Communication
Development Assertiveness From The Inside Out
Assertive Communication
Techniques For Improved Time Management
Fundamentals Of Exceptional Customer Service
Developing Excellent Time Management Habits
(Complete List Available Upon Request)
Awards Parker Domnick Hunter North American Operations Performers Club
Award for Outstanding Sales Performance (2008)
Domnick Hunter North American Operations Product or Market
Segment of the Year Award (2004)
Technology Microsoft Windows
Inventory Microsoft Office (Word, Excel, Outlook)
Lotus Notes
JD Edwards
Syteline
SBT
Honeywell Mainframe
Jobscope
Work-in-Process
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