SANDRA SZANTO

Phone: 616-***-****

acg5zx@r.postjobfree.com

Senior Customer Service Office Manager

Creative and savvy customer service professional with 30 years of progressive experience.

Proven ability to combine vision, creativity, and strong business acumen with well developed

project management and leadership qualities. Always gaining new skills and learning more

information to expand my proficiency. Areas of expertise include:

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30 years Customer Service Expertise Teamwork

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Administrative Assistant Skills Communication

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Public Relations Sales

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Self-Motivated Extremely Detailed

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Excellent People and Communication Skills Time Management

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Supervisor Management

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Strong Inventory/Merchandising Knowledge Administrative Skills

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Problem Solving Staff Support

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Trouble Shooting General Office Mgt.

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Motivated Strong Organizational Skills

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Training Self- Starter

PROFESSIONAL EXPERIENCE

LOWES GRAND RAPIDS, MI

2013 TO NOV, 2014

DAILY MEETING CUSTOMER’S NEEDS, KEEPING FOCUSED ON THEIR GOALS, SHOWING PROFESSIONAL COURTESY TO

EACH BUYER. MANAGING THE CLEARANCE DEPARTMENT, SELLING EACH UNIT QUICKLY TO KEEP INVENTORY

UNDER CONTROL. CHECKING OVERALL INVENTORY MAKING SURE WE HAD PRODUCT AND KEPT EACH UNIT IN

ASSIGNED AREA, MAKING SURE OUR INVENTORY MATCHED CORPORATE INVENTORY.

CUSTOMER SERVICE

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Sales IRP’s

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Scheduling Deliveries Inventory Management

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We-Team Rough/Fashion Electrical Sales

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Plan-O-Grams Special Orders

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Genesis Labeling Merchandising and display

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Lowes Net Voice Team/Lowe's Heroes

• ISST

REALTOR, MI.

1999 TO 2012

WORKED WITH BUYERS AND SELLERS TO BRING TRANSACTIONS TOGETHER WITH EACH PARTY BEING FULLY

SATISFIED. I ASSISTED BUYERS QUALIFYING FOR A MORTGAGE, HELPING THEM GATHER ALL DOCUMENTATION

NEEDED FOR THE UNDERWRITER TO APPROVE AND GIVE FINAL CLEAR TO CLOSE. WORKED IN A CONDO

CONVERSION DEVELOPMENT, SHOWING, SELLING, DOCUMENTING EACH UNIT. ON THE ISLAND OF BELIZE I

WORKED WITH THE DEVELOPER, ARCHITECT, AND DESIGNER, HELPING THE DEVELOPER MAKE DECISIONS

REGARDING PRICING OF EACH UNIT, NUMBERING AND ASSIGNING THAT UNIT. I TOOK OVER ANOTHER REALTORS

BUSINESS WHEN HE WAS SICK WITH CANCER, KEEPING IT STRONG UNTIL HIS RECOVERY.

SANDRA SZANTO PAGE 2

Phone: 616-***-****

acg5zx@r.postjobfree.com

FULL-TIME REALTOR

• Sales

• Title Companies

• Documentation

• Condo Conversion Sales

• Mortgage Skills

• Customer Service

• Public Relations

WORKED WITH BUYERS GATHERING DOCUMENTATION FOR THEIR LENDER, HELPING THEM GATHER ALL INFORMATION

NEEDED FOR THEIR LOAN.. MOSTLY WORKING WITH THE PROCESSOR MAKING SURE EVERY DOCUMENT WAS IN

ORDER SO FILE COULD BE PROCESSED AND PASSED ON TO THE UNDERWRITER.

LOAN ORIGINATOR

• Credit Checks

• Loan Selection

• Documentation

• Knowledge of Policies and Procedures

Educational and Professional Proficiencies

STAUTZENBERGER COLLEGE

REALTOR SCHOOL IN TWO STATES

MORTGAGE BROKERS SCHOOL

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