Customer Service Sales
Resume:
SANDRA SZANTO
Phone: 616-***-****
***************@**********.***
Senior Customer Service Office Manager
Creative and savvy customer service professional with 30 years of progressive experience.
Proven ability to combine vision, creativity, and strong business acumen with well developed
project management and leadership qualities. Always gaining new skills and learning more
information to expand my proficiency. Areas of expertise include:
•
• •
30 years Customer Service Expertise Teamwork
• •
Administrative Assistant Skills Communication
• •
Public Relations Sales
• •
Self-Motivated Extremely Detailed
• •
Excellent People and Communication Skills Time Management
• •
Supervisor Management
• •
Strong Inventory/Merchandising Knowledge Administrative Skills
• •
Problem Solving Staff Support
• •
Trouble Shooting General Office Mgt.
• •
Motivated Strong Organizational Skills
• •
Training Self- Starter
PROFESSIONAL EXPERIENCE
LOWES GRAND RAPIDS, MI
2013 TO NOV, 2014
DAILY MEETING CUSTOMER’S NEEDS, KEEPING FOCUSED ON THEIR GOALS, SHOWING PROFESSIONAL COURTESY TO
EACH BUYER. MANAGING THE CLEARANCE DEPARTMENT, SELLING EACH UNIT QUICKLY TO KEEP INVENTORY
UNDER CONTROL. CHECKING OVERALL INVENTORY MAKING SURE WE HAD PRODUCT AND KEPT EACH UNIT IN
ASSIGNED AREA, MAKING SURE OUR INVENTORY MATCHED CORPORATE INVENTORY.
CUSTOMER SERVICE
•
• •
Sales IRP’s
• •
Scheduling Deliveries Inventory Management
• •
We-Team Rough/Fashion Electrical Sales
• •
Plan-O-Grams Special Orders
• •
Genesis Labeling Merchandising and display
• •
Lowes Net Voice Team/Lowe's Heroes
• ISST
REALTOR, MI.
1999 TO 2012
WORKED WITH BUYERS AND SELLERS TO BRING TRANSACTIONS TOGETHER WITH EACH PARTY BEING FULLY
SATISFIED. I ASSISTED BUYERS QUALIFYING FOR A MORTGAGE, HELPING THEM GATHER ALL DOCUMENTATION
NEEDED FOR THE UNDERWRITER TO APPROVE AND GIVE FINAL CLEAR TO CLOSE. WORKED IN A CONDO
CONVERSION DEVELOPMENT, SHOWING, SELLING, DOCUMENTING EACH UNIT. ON THE ISLAND OF BELIZE I
WORKED WITH THE DEVELOPER, ARCHITECT, AND DESIGNER, HELPING THE DEVELOPER MAKE DECISIONS
REGARDING PRICING OF EACH UNIT, NUMBERING AND ASSIGNING THAT UNIT. I TOOK OVER ANOTHER REALTORS
BUSINESS WHEN HE WAS SICK WITH CANCER, KEEPING IT STRONG UNTIL HIS RECOVERY.
SANDRA SZANTO PAGE 2
Phone: 616-***-****
***************@**********.***
FULL-TIME REALTOR
• Sales
• Title Companies
• Documentation
• Condo Conversion Sales
• Mortgage Skills
• Customer Service
• Public Relations
WORKED WITH BUYERS GATHERING DOCUMENTATION FOR THEIR LENDER, HELPING THEM GATHER ALL INFORMATION
NEEDED FOR THEIR LOAN.. MOSTLY WORKING WITH THE PROCESSOR MAKING SURE EVERY DOCUMENT WAS IN
ORDER SO FILE COULD BE PROCESSED AND PASSED ON TO THE UNDERWRITER.
LOAN ORIGINATOR
• Credit Checks
• Loan Selection
• Documentation
• Knowledge of Policies and Procedures
Educational and Professional Proficiencies
STAUTZENBERGER COLLEGE
REALTOR SCHOOL IN TWO STATES
MORTGAGE BROKERS SCHOOL
Contact this candidate