Manager Sales

ELIZABETH GUTIERREZ

***** ****** ****** **. *********, CA 93907 • Cell 831-***-**** • *****************@*******.***

Professional Summary

Innovative and detail oriented Investment Banker successful at improving operations, impacting business growth and

enhancing profits. Customer centered banking professional with a diverse financial service career in institutional business

development and project management. Dynamic banking professional adept at directing complex projects and leading high

performance teams to complete key financial initiatives. Driven Investment Banker with excellent presentation, negotiation and

interpersonal skills. Personable and ambitious Investment Banker specializing in portfolio implementation and client services.

Investment Banker who enjoys the challenge of acquisitions, organizational restructuring and leading projects from concept

through to completion. Investment Banker skilled at producing results in fast paced environments by adapting and

implementing innovative strategies. Investment Banker who aggressively builds solid client bases and drives revenue growth.

Skills

Customer oriented International and emerging market research

High level of accuracy IPO and valuation expert

Strong customer relations Comparable acquisition analysis

Deal mechanics Leveraged buyout analysis

Venture capital specialist Risk investment analysis

Accurate forecasting

Auditor deposits/withdrawals

Extensive knowledge of SEC regulations Strong interpersonal skills

QuickBooks Stocks and bonds

Practices due diligence Strong with derivatives

Work History

Operations Sales & Marketing Manager, 08/2007 to 05/2014

FTSI Connecting – 406 E Huntington Dr. Suite #100 Monrovia, Ca.

Negotiate, manage and execute consumer retail trade promotions

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Managed 15% growth while managing new programs, budgets and analytical.

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• Support trade show event planning.

Reconciled debit reports, margin reports and trade settlement reports to reach in house goals and objectives.

Advise clients on financial matters analyze financial data analyze financial information to project future revenues and expense

analyze market conditions analyze scientific research data and/or investigative findings analyze social economic data compile data

for financial reports compute financial data conduct financial investigations create mathematical and/or statistical diagrams and

charts evaluate degree of financial risk follow tax laws. Regulations gather relevant financial data identify financial risks to

company interpret charts and/or tables for social economic

research make presentations on financial matters perform general financial analysis prepare financial reports use

computers to enter, access and retrieve financial data use knowledge of economic trends use spreadsheet software use

statistical cost estimation methods.

Branch Manager, 6/2004 7/2007

Washington Mutual 425 Main St

Trained and directed 13 new hires during department orientations.

Led and educated investment team on customer relationship management techniques.

Organized financial analysis, market research and due diligence filings materials for customers. Audited

financial services clients, including banks and asset management companies.

I was responsible for the administration and efficient daily operation of a full service branch office, including operations,

lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develops new

deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through

coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and

retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the

Operations Officer or other branch personnel. Responsible for attaining established Bank and branch goals through active

participation in sales management and officer call programs. Participates in community affairs to increase the Bank's visibility

and to enhance new and existing business opportunities. I performed many duties in the absence of the Operations Officer or

other such management capacities as directed by the Regional Manager.

Leasing Consultant, 3/2000 5/2003

JH Management

•Accept rental payments and give immediately to Assistant Community Manager.

•Type lease and complete appropriate paperwork and input information on Yandi System accurately and on a timely basis.

Review with the Community Manager prior to obtaining signatures.

•Maintain current resident files.

•Maintain and record daily inspections for the community.

•Distribute all company or community issued notices.

I would Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).

Immediately record all telephone and in person visits on appropriate reports while I filed my own guest cards and maintain

according to established procedures.

Inspect models and available “market ready”, communicate related service needs to Property Manager.

Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features

and benefits; close the sale.

Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing

requirements.

Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed

applications to the Community Manager for approval. Follow up with applicant regarding status.

Ensure apartment is ready for resident to move in on agreed date.

Immediately follow up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to

sister communities to meet prospect’s needs.

Secure new residents signature(s) on appropriate paperwork prior to move in. Orient new residents to community.

Assist in monitoring renewals. Distribute and follow up on renewal notices.

Monitor advertising effectiveness. Gather information about market competition in the area and file.

Represent the company in a professional manner at all the times.

Education

BBA: 2004

Cal Poly University San Luis Obispo

Certifications

NCR Self Service Sales Certification

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