MIGUEL G. RECALDE, IMG

acg5xq@r.postjobfree.com • 210-***-****

SENIOR HEALTHCARE PROFESSIONAL

● Project Management ● Critical Problem Solving ● Organizational Leadership/Development

A resourceful, versatile and dedicated professional able to maximize the utilization of resources, efficiencies

and minimize costs. Skilled at improving the production of quality finished products. Committed to deliver

results with an unparalleled work-ethic, and integrity. A proven legacy of quality, commitment and results

through innovative problem solving and creative strategic thinking. Core Competencies:

• • •

Executive Customer Driven Program Development

Management

Presentations/Training

• • •

Corporate Culture Strategic Budget Administration

Development Planning/Implementation

• • Business Proposals / •

Continuous Improvement Start Up / Turnaround

Consulting Operations

ACHIEVEMENTS

Program Management – Developed in-patient workflows for 3 DoD hospitals through collaboration with

clinical department heads. Results: The conclusions served as reference for EHR system

implementation.

Implemented EHR Software – EHR application for in-patient services and supervised all areas of training

pre and post-deployment at a DoD Medical facility. Results: Created accounts of 2600+ end-users,

including providers, nurses and ancillary support. Developed and supervised CPOE processes.

Strategic Planning and Implementation – Spearheaded, implemented a mobile dental screening unit for

a primary health clinic, directed to elementary schools encompassing 6 Zip codes areas of influence

including 8 elementary schools. Results: 300 students with dental insurance who were in need

of immediate dental care identified. Client loyalty noted a year later since 40% continued to receive

dental care. Program still active after 10 years.

Cross Functional Training – Designed and established a provider satisfaction protocol to channel

feedback that increased provider retention in the areas of Texas, Oklahoma, Georgia, Tennessee and

Kentucky for a company contracted to perform government compensation and pension

evaluations. Results: Reduced turnover of providers from 25 to 10%.

Process Improvement – Developed a comprehensive bilingual primary health education (including dental)

program for primary care clinic. Results: Program was utilized to serve 17K patients/year. Results:

Served 80 % of Hispanic ascendance, 50% Spanish speaking only.

QA/QC – Devised and instituted a quality assurance process for a Home health agency integrating

indicators used by Medicare/Medicaid. Results: Agency, under scrutiny, passed Medicare/Medicaid

audit.

Organizational Leadership – Recruited, trained 3 teams of 15 to take charge of a chapter of an

international organization dedicated to promote health, survival skills, personal development, community

service and leadership among teens. Results: Process was repeated in Peru, Mexico and United States and

has been successful in influencing 100’s.

Project Manager – Managed the implementation and deployment (and translation to Spanish) of a Health

Risk Assessment program to 7 DSHS clinics for Texas Department of Health. That targeted chronic

degenerative diseases; lung, breast and cervix cancer. Results: The identification of at risk population

increased 20% during trial period at the 7 clinics.

Budget Administration/ Negotiations – Negotiated 500+ free glucometers for a diabetes prevention

and control program through direct contact with pharmaceutical agent (s) in an exchange project. Results:

Reduced budget expenditure by 30% and benefited 500+ patients.

Bilingual Public Speaker – Promoted health, spiritual development and community service to Spanish and

English speaking audiences through radio and personal appearances for the last 20+ years on monthly

bases. Results: Positively affected an audience in the 1,000’s.

Miguel G. Recalde, IMG

Page 2

CREDENTIALS

• Physician (Doctor of Medicine, Licensed in Mexico) Licensed 2002, Universidad de Montemorelos,

Montemorelos, N.L., México

1 EDUCATION - Developed comprehensive educational approach to serve patients with chronic

diseases such as Multifactorial Diabetes, Coronary Disease, Hypertension, Hyperlipidemia, Endocrine

Diseases and Degenerative Joint Diseases. Promoted lifestyle changes to slow or reverse chronic and

degenerative processes. Curriculum included group and individual educational modules.

Taught/counseled groups and individuals and counseled inclusive/supportive of family structure.

Promoted a cooperative project with YMCA to increase access to community based physical activity

resources for low income/high risk population. Educated youth at risk on topics related to STD/Fetal

Growth and Development curriculum. Frequent guest speaker for local Spanish language radio station

addressing Hispanic health needs.

• CLINICAL - Comprehensive training in Medical school included rotations in the areas of ER, Surgery,

Pediatrics, Internal Medicine, Trauma and OB/GYN. Service in rural and low income communities included Family

Medicine, deliveries and neonatal care, surgery, preventive medicine including immunizations of infants. Director of

medical post in a rural community with a population of 1,750; kept pharmaceutical inventory, supervised staff and

managed budget. As single physician, provided home and office consultation, immunizations campaigns, health

education, sanitation inspections and preventive medicine including birth control.

PROFESSIONAL DEVELOPMENT

Scrum Master Certified, CompTIA A+ Certified, MS Professional Certification

Proficient using MS Word, Excel, Publisher, Outlook, PowerPoint, SharePoint, Basic Access

Completed 50 college hours (undergraduate) of Business Administration at Pacific University, Perú.

Masters in Healthcare Management in progress

Experienced user of ORACLE software generating reports, queries and managing data to determine provider

utilization and additional markers for performance

Expert user of AHLTA 3.3.8 and ICD-10 provider trainer (DoD Outpatient Software App)

Experienced user of CHCS, BHIE Share, AHLTA BHIE

Essentris applications System Administrator and Trainer . (DoD Inpatient Software App)

Trainer of Single Sign-On/CM application

Completed 40 Hrs of training for Myrth Application

General knowledge of MEDCOM software and policies. Knowledge of AR 380-19 regarding Information System

Security

Knowledge of ICD-9-CM and ICD-10 coding system.

Knowledge of the Abbreviated Injury Scale (AIS) severity score, knowledge of organ injury scaling

Fully qualified operational skills in Medical terminology able to read, interpret, understand contents of

medical records and subsequently perform translation for appropriate data entry

Bilingual English – Spanish: Fluent. Can write professional and business correspondence in English and

Spanish. Able to translate, with appropriate medical terminology, from English to technical or lay Spanish.

Surgical Tech, Anesthesia Tech, EMT

PROFESSIONAL EXPERIENCE

• ICD-10 Trainer/Consultant (Contractor), EHR Total Solutions, Office of the CIO Defense Health HQ, VA

2014

• DHCS Consultant/Trainer Lead In-Depth EHR Training Services, KSJ & Associates, LLC, SA, Tx

2011–2014

• EHR Essentris Application System Administrator/Clinical Consultant, Barling Bay LLC, SA,Tx

2010–2011

• EHR Essentris Application Trainer/Clinical Consultant, MSGI Corp., SA,Tx

2009–2010

• Clinical Analyst/Project Manager HRA, Intellica Corp., SA,Tx

2009

• Provider Liaison, QTC Medical Services, SA,Tx

2004–2009

• Quality Assurance Specialist, QTC Medical Services, SA,Tx

2002–2004

• Physician General Practice, Congregación San Pablo as attending Galeana, N.L., México

2001–2002

• Surgical Tech, Anesthesia Tech, EMT (Basic) & PA, U.S. Amy, Honduras, Central América & USA

1998–2000

• Health Educator Coordinator, Ella Austin Health Care Center, SA, Tx

1997–1998

• Health Educator Program Coordinator Barrio Comprehensive Family Health Care Center, SA, Tx

1996–1997

• Director of Quality Control Coordination, Performance Management Group, SA, Tx

1995–1996

• Medical Internship, Metropolitan Hospital, Monterrey, N.L., Méx; Medical internship with 5 major

clinical rotations: Internal Medicine, ER, Pediatrics, General Surgery, OB/GYN. Physician General Practice,

Galeana 1994–1995

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