Kiem Craig
***** *. **** ****** *****, OK *****
918-***-**** *********@*****.***
Objective To secure long term employment and retire with an emergent company where my experience, knowledge and skills in administration and recruiting will be utilized and developed.
Education
Masters of Divinity, Oral Roberts University 05/2004
Bachelor of Arts, Public Relations Cheyney University of Pennsylvania 09/1997
Licensed, Group Fitness Instructor- Zumba Fitness Inc. 11/2011
Certified, CPR/AED/First Aide Adults & Infants 3/2012
Work Experience
Melton Truck Lines
Lead Recruiter 10/2014- Present
Recruiting: qualify, interview and schedule new drivers and rehires to aid in driver's relations and retention.
Account Management: manage applicant inquiries (phone, internet, walk-in and job fairs) and phone applications. Interview, investigate and qualify applicants by conducting health questionaires, interity interviews, DOT reports,background checks, Hireright reports and employement verifications.
Marketing Consultant: recommend marketing campaigns via direct mail projects, call-campaigns billboards, media sources, maganizes etc. Programs utilized MS Word, Excel, Hireright Services, Innotivative, and AS400.
Group Exercise Fitness Instructor/Fitness Contractor
St. John Siegfried Health Club 4/2012- 9/2014
Cooper Aerobics Health and Wellness Center 6/2012- 9/2014
Thornton Family YMCA of Greater Tulsa 4/2014- 9/2014
Group Management: teach, train, manage and motivate large groups to reach and obtain their health and wellness objectives through dance aerobics
Consultation: perform fitness assessments/testing; design individual fitness programs; assist in planning and implementing corporate wellness programs
Choreography: create and implement fun and creative aerobic dance routines to target specific muscle groups
American Airlines
Staff Assistant/Inventory Sales Representative 5/2009-11/2011
Accounts Receivable/AR: obtain delinquent payments & payoffs. Process credit card charge backs, electronic checks and write-offs. Manage electronic bank deposits and prepare checks for direct deposit.
Processing New Hires: candidates requisitions, salaries, time and attendance utilizing Taleo & Kronos
Expense Reports: managed and processed reports for LM Planning work group
Travel Arrangements: Managed work group travel itineraries utilizing RES
Personnel Training: trained and guided new staff assistant hirers
Inventory Control: Managing and expediting materials, repairs and parts orders for Material Management and Chain Supply Inventory Division. Heavy phone communication and negotiation with vendors, purchasing, suppliers and shops to satisfy parts and material deadlines.
Data Analysis: analyze and resolve disputes, parts, repairs and materials. Research and investigate to obtain accurate information for collections, analyst and shops. Program used on a daily basis- MS Word, Outlook, Excel, SABRE (RES &DECS), IMS, SAP, RESEX, MAPS, RAPID, APPICS, WALKER, Return Check database
Clinique
Beauty Consultant/Sales 05/2005-06/2006
Consulting: advised, educated and assisted clients with skin care treatments and cosmetic objectives
Sales: increased counter sales by 3% while raising customer loyalty through promotions, workshops and client consultations
Tulsa International Christian Center
Administrative Assistant 09/2003-05/2005
Front Office Manager: managed, handled and prepared all correspondents, bulletins, master calendar and appointment scheduling. Organized and assisted with marketing material for conferences, outreaches and church events. High-volume calls.
Bookkeeping: calculated and recorded all incoming/outgoing funds, assisted business mgr. with payroll. Programs utilized MS Office, Excel, PowerPoint and church secretary.
European Spa & Salon
Receptionist 08/2002-08/2003
Accounts Receivable (A/R): cash management, credit card payment, purchases and adjustments. Recorded/handled inventory and sales
Appointment Setting- scheduling daily appointments; handled heavy phone lines
TV Guide, Inc.
Customer Relations/Sales 09/2001-03/2002
Customer Service/Sales: trouble shooting network programming, updating customer accounts, high volume call in call center environment; satellite sales, marketing and promotions
Glory House
Night Supervisor 02/2001-08/2001
Management: supervised 5-10 women residence with various dependencies
Events Coordinator: supervised 5-10 women residence with various dependencies; Planned and implemented daily night and weekend activities. Educated residence on life skills and character development.
American Staffing Resources
Recruiter/Staffing Agent 01/1999-12/2000
Full Cycle Recruitment: prescreen, interviewed and placed prospective candidates for the professional, clerical and industrial divisions
Account Management: open new accounts for temp to hire positions, manage and track attendance of temporary employees, secure coverage for open positions; retain updated and accurate information on prospect clients
Marketing Manager: supervised, created and implemented all employment advertising and marketing for the Willow Grove branch
Training: Trained candidates on policies and procedure, laws, guidelines and regulations; administered background checks and drug testing.
References provided on request