Ryan Bowman 717-***-****

*** **** ****** ****, *** Holland, PA 17557 acg5r2@r.postjobfree.com

Professional Profile:

IT and Sales professional with 20 years’ experience. Experience from hands on PC repair, ton network administration, service management, sales, and businesses management provides a well-rounded background it the IT industry.

1. Sales of IT Hardware and Services 1. Startup of new Business Unit

1. CxO Level Sales Presentations 2. MSP Business Transition

2. Creation of new Service Program 3. General Business Management

3. Network Design & Administration 4. Vendor Relationship Management

Professional Accomplishments

Sales

1. Increase sales and profitability consistently year over year

1. Develop new ways to add value to products and services

2. Design solutions, present, and sell solution to clients

3. Design and sell VoIP Solutions

IT Network Administration

2. Manage and support corporate network across SE Pennsylvania region

1. Install and support networks in the SMB customer segment

4. Windows Server Administration

5. Firewall / Router Configuration

6. Backup and Recovery Systems

Management

1. Grow IT services group by 300%

2. Manage the launch of a new business unit and achieve profitability in half the expected time

3. Develop new business areas to generate additional revenue

4. Manage IT projects to increased efficiency and profitability

5. Develop lower levels of management to assume greater responsibility

Technical Skills

6. Windows Server, SBS, and Hyper-V

7. Exchange Server / Office 365

8. Windows Desktop OS’s

9. Server hardware, raid, etc.

10. Routers, Firewalls, wireless

11. NAS and Backup / Recovery systems

12. Security and AV solutions

13. Remote Network Management Software

Employment History

Esh Computer Center, Inc., Gap, PA

VP/General Manager ’05 to Present

- Direct and execute sales efforts to achieve consistent growth in revenue and profitability

- Migrate company from traditional break/fix business model to a MSP model

- Grow IT services staff from 5 employees to a staff of 10

- Initiate startup of VoIP communications division

- Consult with Business owners and IT directors to define IT goals and develop plans to

accomplish those goals

Esh Computer Center, Inc., Gap, PA

Service Manager ’02 to ‘05

- Manage and dispatch technical personnel to provide a high level of service to clients

- Plan and execute seminars for client education

- Provide tech support for field service technicians

- Implementation of IT resources for business clients including Windows Server, Exchange

Server, Routers, Firewalls, VPNs, Backups, wireless, etc.

Martin Limestone, Inc., Blue Ball, PA

Network Manager ’00 to ‘02

- Plan and organize IT needs

- Maintain LAN/WAN systems for 12 sites in the region

- Install and maintain servers, desktops, printers, routers, etc.

- Implement Help Desk to provide support to end users

- Develop training program for end users

Martin Limestone, Inc., Blue Ball, PA

PC Technician ’99 to ‘00

- Responsible for PC deployment project across the organization

- Manage the migration of several LANs to Ethernet technology

- Install and maintain IT resources such as Server, switches, routers, etc.

Ware Unlimited, Inc., Salunga, PA

Service Manager ’95 to ‘99

- Consult with small business owners to evaluate IT needs and develop plan to meet those

needs

- Provide IT services to small business

Ware Unlimited, Inc., Salunga, PA

PC Technician ’94 to ‘95

- Provide PC support to small business customers

- Assemble new PC’s

- Purchasing and inventory management of IT hardware

- Assisted with network deployment projects

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