Tatiana Mathis
***********@*****.***
SUMMARY
I graduated from San Diego State University with a Bachelors degree in English Literature. I
am currently enrolled in the SDSU Meeting and Event Planning Certification Program. I am
enthusiastic when given new projects, hard working, organized, detailed, and enjoy working
with a variety of people. I have a lot of energy, love smiling, and work well under pressure.
My main background is customer service, project management/coordination, interpersonal
communication, and sales.
SKILLS
Project Management Contract Negotiation Customer Service
Meeting Planning Exhibit Preparation Exhibit Design
Marketing Strategy Copy Editing Social Media Marketing
Site Inspections Up-selling Call Center
Wholesale Operations Communication Skills Delegate Management
Editing Sales Social Networking
Marketing Event Planning Community Outreach
Event Management Social Media Logistics
Logistics Management
EXPERIENCE
PCR Distributing Co.
01 / 2013 - Present
Sales Rep. (Wholesale)
Build and maintain relationships with wholesale customers, social media promotion, writing
and edit copy for the website as well as other infotainment. Contributing to warehouse
management, digital sales/accounting, and convention preparation (tracking and pulling
inventory, supervising load-in/load-out operations).
Exhibit Rep. and Event Coordinator for PCR on behalf of JList. Duties include site
selection/inspection, contract negotiation, Room sets, AV, Event/exhibit design, On-site
management, and delegate management.
Wrap Me in Couture
11 / 2011 - 12 / 2012
Editor
Weekly meetings with the company owner to develop their fashion apps for the Apple App
Store. Editing typographical content in .doc and .rtf format (pre-publishing) for multiple apps
in production. Brainstorming with creator on entertaining business narratives and itemized
content to attract purchasers. Strategizing and implementing a social media promotion plan
(blogging, twitter, Facebook, Pinterest, IFTTT recipe, and youtube)
Sears Inc./Landsend Outlet
01 / 2008 - 08 / 2008
Sales Associate
Customer service, POS sales, organizing and stocking inventory, putting together company
outlined displays, returns, custom orders online and through the manufacturer, keeping record
of the needs of regular clients to assist in new purchases, diversity/ multicultural training, up-
selling.
Ross Inc
07 / 2006 - 07 / 2007
Sales Associate
Began working in stocking and moved up to fitting room and sales associate. Cashiering,
customer assistance, sizing clients, store recovery cleaning and organization, assisting in
minimizing loss prevention, constructing and organizing seasonal displays.
World Digital Innovations
09 / 2004 - 06 / 2006
Assistant Project Manager, Admin
Logging employee hours for payroll. Planning meetings, assisting during boardroom site
selection/inspection, preparing presentations, Coordinating events and managing schedules for
trade shows, assisting the owners on-site. Room sets, Planning meetings, event design, AV,
Menu selection, Venue negotiations, assisting with contracting, and taking meeting minutes.
Editing copy for the company website and pamphlets, working with the lead copy writer to
produce technical writing documents and attention grabbing copy.
Filing documents, small call center, taking dictation for letters and meeting minutes.
TUTORING
10 / 2003 - 03 / 2005
Tutor (Freelance)
Editing english essays for college and high school students. Tutoring on vocabulary for K-12
students during the summer. Assisting students on essay formats and constructing papers, SAT
prep, summer tutoring, ESL assistance, and other English related tutoring.
Eclection
02 / 2003 - 08 / 2004
Assistant Lead Provider
Compiling client data for refinance leads. Calling applicants in a call center environment.
Keeping files up to date. Office duties.
Doyle Recreation Center
06 / 2002 - 08 / 2002
Assistant Counselor
Volunteer for the Doyle Rec. children's summer camp program, preparing snacks with allergy
prevention awareness, supervising playground play, managing/organizing dance and other
exercise workshop activities, customer service with parents, sign ups, scheduling children for
programs within the camp
EDUCATION
San Diego State University-California State University
2009 - 2012
Bachelor of Arts (B.A.), English Language and Literature/Letters
University City High School
1999 - 2003
Diploma, General Studies
CERTIFICATIONS
Meeting and Event Planning Program
08 / 2014
San Diego State University
Certificate of Completion
12 / 2012
Professional Bartending School
COMPUTER SOFTWARE
I have experience with: MS Office, iWorks, Quickbooks, and Adobe Reader. Some experience
with InDesign and Photoshop. I am adept with Android and iPad IOS apps. I have also used
Producteev, Trello, and other project management software. I have a good knowledge of cloud
data software for example: Dropbox, Yousendit, Googledrive, and Evernote.
VOLUNTEER WORK
MANA De San Diego
Volunteer for Annual Conference (second year)
Assisting with registration, classroom, and event set up
INTERESTS
Tumblr, Coordinating projects, Going to Trade shows, Reading, Writing Poetry and Short
Stories, Volunteering, wine tasting, dancing, independent films, Dr. Who, Anime/Manga,
Comic books, Art/Museums
REFERENCES
Elizabeth Eklund Email: ************@*****.***
Phone: 858-***-****
Bill Harris Email: **********@***.***
Phone: 619-***-****