Mehdi Javani
**Osler Street, Toronto, Ontario
Phone :647-***-****, Email: *****.******@*****.***
PROFILE:
• Ability to communicate effectively with customers.
• Know how a fast-paced business operates and how commercial decisions are made.
• Outgoing character and excellent communication skills and willingness to work as part of a
team, understanding of how others in different teams depended on your work.
• Ability to follow instructions and procedures.
• Strong work ethic and integrity.
• Punctual, flexible, getting work done on time, and being willing to improve performance.
• Knowledge of MS office (Word, Excel, Access and Power Point).
• Self-motivated, energetic, organized; with strong analytical, logic skills, detail-oriented and
fast-learner.
• Fluent in verbal and written communication skills in English, Farsi, and Azerbaijani.
WORK EXPERIENCE:
• Access Research, Toronto, Canada Dec 1,2014 – Present
Call Center Representative
• Conducting surveys over the phone
• Spirit Halloween, Dundas Square, Toronto, Canada Oct 6 - Nov 10, 2014
Working as a sales associate
• Welcoming customers
• Approaching customers that may require assistance
• In charge of change rooms
• Carrying out stock replenishment, ensuring all areas of the store remain tidy at all
times
• Providing a friendly and helpful service to customers.
• B&R book store, Netherlands Nov 2013 -
Aug2014
Mehdi Javani
11Osler Street, Toronto, Ontario
Phone :647-***-****, Email: *****.******@*****.***
Sales Assistant
• Supporting the store team and manager to increase revenue streams and profit targets.
• In charge of opening and closing store.
• Ensuring customers receive courteous service.
• Give every customer immediate and undivided attention.
• Responsible for inventory and stocking shelves.
• Respina Talk Language Centre, Tehran, Iran July 2007-Sep2010
English Teacher
• Taught English conversation to adults over 18
• EMEO Language Teaching Center, Tehran, Iran Apr 2004-Feb 2007
English Teacher
• Taught English Conversation and TOEFL to adults over 16
• Materials used: Interchange
• Marjan Boutique, Tehran, Iran
July 2001 to Sep 2003Sales
Assistant
• Providing a friendly and helpful service to customers.
• Demonstrating good product knowledge to customers on key promotions and offers.
• Providing cover in other areas during periods of holidays and sickness.
• Approaching customers that may require assistance.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy at all
times.
• Balanced cash draw at end of shift.
• Maintained great relationship with manager and staff.
• Assessing client needs and recommending product selections.
• Adding excitement to the customer’s experience in store and about new products or
promotions
EDUCATION
• Bachelor of Arts, English Literature May 2003
(+WES Canadian equivalency report)
AllamehTabatabaei University, Tehran, Iran