Customer Service Sales
Resume:
Tonya L. Hairston
Winston-Salem, NC 27103
***************@*****.***
OBJECTIVE
To obtain a position within an energetic organization, which offers
exceptional career opportunities, as a
Member of a prosperous division that creates opportunities for advancement
and professional growth.
EDUCATION
Forsyth Technical Community College Certificate Clerical
Administration
October 2014
High Point University Business Administration
August 2003-September 2004
EXPERIENCE
ACS Benefit Services
Position:
Claims Specialist
Duties:
Processing Claims for Flexible Spending Accounts, Health Reimbursement
Accounts, and Health Spending Accounts. A Processing Specialist is to enter
claims into the system in preparation for the payment process. Claims
Specialist also processes checks for HSA accounts as well as contact
clients and providers for more information to help with processing. Answer
Customer Service requests and any client claims question. Gather and key
information for manual checks
May 2010-September 2014
Aon Consulting Inc:
Position:
Flex Claims Examiner
Duties:
Processing claims for all Flexible Spending Accounts. The main task of an
Examiner is to enter claims into the system in preparation for the payment
process. Claims Examiners also process Debit Claims Request. Answer CSU
requests and any client claims question. Gather and key information for
manual checks.
December 2001-November 2009
Aon Consulting, Inc.
Position:
Mail Technician/Clerk
Duties:
Responsible for client/company claims, process, file, distribute, analyze
mail to maintain proper and accurate mail/check procedures to companies
and/or individuals, online scanning claims (COBRA and healthcare/dental
care claims), index, and maintain mailing system. Computer literate (Word
95). Customer service skills.
November 1999 - December 2001
Lowes Hardware Store
Position-Casher
Duties-Customer Service, Money Tender, Sales
April 2012-
Skills
Customer Service Training
Excel and Word Trained
Exceptional Knowledge of Third Party Benefits
References-
Michelle Valente-336-***-**** Co-Worker
Joy Searcy-336-***-**** Supervisor
Lisa Williams-336-***-**** Co-Worker
Contact this candidate