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Customer Service Management

Location:
San Francisco, CA
Posted:
December 28, 2014

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Resume:

DANIEL F. LANG

**** ***** ****

Red Lion, PA ****6

717-***-****

EDUCATION

****-**** ** *******'s College, Latrobe, PA

Field of study in Finance and Accounting

COMPUTER SKILLS: ADP Products including, but not limited to: PC Payroll,

ReportSmith, HR Perspective, eTime, IPP and Enterprise

(versions 2, 3 and 4), Oracle, JD Edwards

Other applications: Microsoft Word, Microsoft Excel and Great Plains

EXPERIENCE Parsons Brinkerhoff

August 2013 to Ephrata, PA

Present Payroll Assistant

Responsibilities:

. Garnishment processing, responses and location

correspondence and compliance

. Setting up and verifying new hire information in ADP

Payforce and Timesaver

. Processing bi-weekly payroll for 1400 hourly and salary

employee's in US and Canada

. Payroll Shadowing for UK and Canadian employee's

. Reporting to Corporate Accounting and HR weekly

. Customer Service for 60+ locations

RemX Specialty Staffing/System

One

Sept 2011 to Chadds Ford, PA/Camp Hill, PA

March 2013 PAYROLL CONTRACTOR - Various

Temp Agencies

Responsibilities:

. Implemented 1500 EE's into ADP PayForce and eTime in 2

months successfully

. Error percentage with the integration was .0001%

. Trained Payroll Staff on site for 4 months assisting

with payroll processing

. Tax filings, unemployment management, G/L Journal

entries, garnishment processing, creating policies and

procedures

. Set up Custom reporting for Warehouse

managers/supervisors

Various Temporary Agencies

February 2009 to Baltimore, MD/York, PA

August 2011 PAYROLL Coordinator/Contractor

Responsibilities:

. Responsible for a multi-state payrolls with multiple

locations

. Tax filings, unemployment management, G/L Journal

entries, garnishment processing, creating policies and

procedures

. 401(K) Processing

. Time Clock set up and processing

. Workers Compensation and OSHA Reporting

DANIEL F. LANG

Page 2

Experience Continued:

June 2007 to DIAMOND COMIC DISTRIBUTORS, INC

January 2009 Timonium, MD

PAYROLL SUPERVISOR

Responsibilities:

. Supervise 3 employees in the payroll department

. Responsible for a multi-state payroll for 6 states and

multiple locations

. Oversee and process payroll for 900 employees using ADP

and eTime

. Tax filings, unemployment management, G/L Journal

entries, garnishment processing, creating policies and

procedures

. 401(K) Administrator

. COBRA notifications

. Workers Compensation and OSHA Reporting

April 2004 to WEXFORD HEALTH SOURCES

April 2006 Pittsburgh, PA

PAYROLL SUPERVISOR

Accomplishments:

. Created a cost savings of $80,000 as a result of

renegotiating the contract with ADP for eTime services

. Completely revamped the general ledger interface with

ADP into Great Plains

. Reduced unemployment liability by aggressively pursuing

all claims

Responsibilities:

. Supervise 2.5 employees in the payroll department

. Responsible for a multi-state payroll for 6 states and

65 locations

. Oversee and process payroll for 2200 employees using ADP

and Kronos

. Tax filings, unemployment management, G/L Interface,

garnishment processing, creating policies and procedures

. 401(K) Administrator

August 2003 to INTERIM ROLE THRU PROFESSIONAL STAFFING FIRM

March 2004 Pittsburgh, PA

PAYROLL COORDINATOR

. Processed payroll for various companies on a temp basis

. Quarterly tax returns for payroll taxes

. Year end Processing

July 1995 to AUTOMATIC DATA PROCESSING

June 2003 Owings Mills, MD

CONSULTANT III

Accomplishments:

. Quickly promoted from Customer Service Representative to

Consultant. Progressed throughout tenure from

Consultant to Senior Consultant.

. Team leader for ADP's largest national client, Waste

Management

Responsibilities:

. Managed all payroll needs for National Account Clients

(1000 + employee's)

. Custom interfaces into 3rd party software, time clocks

interfaces

. Billing and Accounts Receivable

. Year end and quarter end needs



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