Customer Service High School

Antwan Bennett

** ********* ******

East Orange, New Jersey 07018

Cell: 862-***-****

E-Mail: **************@*****.***

Career Overview

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Skills

Conflict resolution Courteous

Strong organizational skills Fast learner

Shipping and receiving Strong leadership skills

Store maintenance Customer service

MS Windows proficient Excellent communication skills

Creative problem solver Great listening skills

Work Experience

RANDSTAD ~ Sims Recycling Solution Edison, New Jersey

April 2013 to March 2014

KEY QUALIFICATIONS

• One years of dedicated experience in warehouse setting

• Able to operate pallet jack

• Highly skilled in receiving incoming material and goods from vendors and suppliers

• Hands-on experience in verifying quality and quantity of materials by checking merchandise against packing list

• In depth knowledge of maintaining inventory records and ensuring identification of damaged goods

CORE COMPETENCIES

Matching numbers and letters

Staging merchandise for loading

Loading and unloading trailers

Sorting and placing merchandise in racks

Cleaning work area

Stacking cardboard boxes and pallets

Moving materials

Wrapping, boxing and labeling

Controlling quality

Maintaining logs

Target Superstores ~130 State Route 10

East Hanover, New Jersey

August 2012 to November 2012

Logistics/Overnight Flow

Maintain and stock shelves

Carry out activities such as refilling and recovery

Facilitate adequate stock to support consistent service

Perform activities such as loading, unloading

Movement of bulky and heavy products for stocking

Sixth Avenue Electronics ~ 22 US-22 Highway

Springfield, New Jersey

March 2008 to September 2011

Sales Representative

Provided customer service for an average of 40 calls per day,

Answered customer inquiries

Solved problems and provided new product information.

Earned management trust by serving as key holder

Responsibly opening and closing store

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

TGI Friday's Restaurant~826 State Rt. 3

Clifton, NJ 07012

January 2007 to March 2008

Dishwasher

Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.

Cleaned garbage cans with water or steam.

Maintained kitchen work areas, equipment, and utensils in clean and orderly condition.

Placed clean dishes, utensils, and cooking equipment in storage areas.

Prepared and packaged individual place settings.

Sorted and removed trash, placing it in designated pickup areas.

Swept and scrubbed floors.

Cleaned and prepared various foods for cooking or serving.

Loaded or unloaded trucks that deliver or pick up food and supplies.

Received and stored supplies.

Super Stop & Shop ~ 1201 Stuyvesant Avenue

Union, NJ 07083

April 2005 to November 2006

Cashier/Stock Associate

Received payment by cash, check, credit cards, vouchers, or automatic debits.

Issued receipts, refunds, credits, or change due to customers.

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greeted customers entering establishments.

Maintained clean and orderly checkout areas.

Weighed items sold by weight to determine prices.

Stocked shelves, and mark prices on shelves and items.

Answered customers' questions, and provide information on procedures or policies

Educational Background

East Orange High School 1995-1999

56 Winans Street East Orange, NJ 07017

College Prep. Courses

High School Diploma

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