Sales Customer Service
Resume:
Jennifer L. (Schlairet) Stump
**** **** *****, ***. ***, Moon Township, PA 15108
**************@*****.***
Profile
Defining skills and characteristics include extensive accounting
experience, commitment to excellence, high level of integrity, dedication
to accuracy, attention to detail, and a conceptual understanding of
general business practices.
Education
Mount Union College, Alliance, Ohio Bachelor of
Arts, December 12, 2008
Major: Business Administration
Concentrations: Quantitative Analysis, Human Resource Management
Minors: Mathematics, Economics
Cumulative GPA: 3.86/4.00 (earned and contributed to 100% of college
expenses)
Mount Union College Presidential Scholar - One of six, four-year, full
tuition scholarships
Dean's List - 7/7 semesters
Work Experience
April 2011- Wright Therapy Products, Inc.
Oakdale, PA
Present Durable Medical Equipment Manufacturer & Dealer
Accounting Assistant
. Prepare end of month sales and financial reports including
bank reconciliations, general journal entries, and detailed
monthly sales analyses.
. Prepare complex monthly commission calculations based on a
multifaceted commission and incentive plan for all company
sales representatives.
. Review, process, and invoice all sales orders.
. Perform all accounts payable functions.
. Serve as a member of the Corporate Compliance Committee,
completing compliance audits and recommendations to ensure
compliance with Joint Commission and Office of Inspector
General standards and regulations.
. Monitor complaint system to ensure resolution of all customer
complaints.
. Communicate with sales personnel and purchasing agents from
ordering facilities to serve as a main point of contact to
solve problems and resolve discrepancies.
. Responsible for semi-annual inventory count reconciliation
for all assembled products and stock components, including
count audits, researching discrepancies, and posting G/L
adjusting entries.
. Spent one year completing additional tasks as a Reimbursement
Specialist in addition to accounting functions until business
expansion required the creation of a Reimbursement
Department. This position allowed for experience with patient
intake, physician and clinical documentation collection,
insurance verification and coding, and claim submission.
October 2009- Lenmore Inc. (DBA, Wimco Metals, Inc.)
Pittsburgh, PA
March 2011 Non-Ferrous Metals Broker
Accounting Clerk
. Recorded and reconciled daily warehouse inventory for scrap
metal and balanced brokerage inventory for copper material.
. Processed all sales and purchase orders, credit memorandums
and sales invoices.
. Reconciled the cash book with the bank records daily.
. Created and updated spreadsheets for month-end and year-end
closing activities.
. Served as back-up personnel for accounts payable and accounts
receivable functions, including payroll processing for hourly
warehouse employees.
. Operated and maintained office equipment including fax
machine, printer and postage machine.
Work Experience, Continued
May 2009- Fifth Third Bank Grove
City, Ohio
August 2009 Customer Service Representative
. Responsible for daily transactions in excess of $100,000 on
the teller line.
. Assisted customers with questions and concerns in-person and
over the telephone, redirecting calls and following up with
customers when necessary.
. Completed data entry of deposits, withdrawals, transactions
and personal information changes for accountholders.
August 2006- Mount Union College
Alliance, Ohio
December 2008 Tour Guide and Admissions Office Assistant
. Guided over 250 students and guests per year across campus.
. Used recruitment database system to enter new student
information.
. Answered telephones and scheduled student campus visits.
. Assisted in planning, preparing and coordinating the annual
Presidential Scholarship Competition.
May 2008- American Income Life
Columbus, Ohio
September 2008 Recruiting Intern in Human Resources Department
. Reviewed resumes on Recruiting Management System.
. Recruited potential employees over the telephone, screened
candidates and scheduled interviews for Regional Manager.
Computer Experience
Microsoft Word, Excel, Access, PowerPoint, Outlook, Publisher,
PayCycle, Recy/Fibu, Peachtree, Sage, Salesforce, CPR+ Reimbursement
Software
Honors
. Mount Union College Presidential Scholar
. Tau Pi Phi - Business Honorary
. Pi Mu Epsilon - Mathematics Honorary
. Sophomore Service Honorary
. Blue Key Service Honorary
. Alpha Lambda Delta Honorary
College and Community Service Involvement
. American Cancer Society's Relay for Life
- Planning Team Member and Team Captain
. Association of Women Students
- Co-President
. Campus Crusade for Christ
. Small group Bible study leader
. Worship band member
. South Hills 912 Project member
Jennifer L. (Schlairet) Stump
1000 Kris Drive, Apt. 196, Moon Township, PA 15108
**************@*****.***
Professional References
Mrs. Amy McGeary
Assistant Vice President of Finance
Wright Therapy Products, Inc.
103-B International Drive
Oakdale, PA 15071
1-800-***-****, ext. 103
********@*************.***
Mrs. Sandra Coffing
Chief Executive Officer
CES Credit Union
1215 Yauger Road
P.O. Box 631
Mount Vernon, Ohio 43050
********@*****.***
(Additional references available upon request.)
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