Engineer Quality Assurance

ROGER D GOSTNELL

**** * *** * ******* Prairie, IN 46371

h: 219-***-**** c: 219-***-****

******@******.***

EMPLOYMENT SUMMARY

IT professional with over 20 years of software development and systems support with a focus, for the past 6 years, on quality

assurance and process adherence within a global environment.

WORK EXPERIENCE

Consultant: Mullins & Associates, Inc.

February 2012 – September 2014

- Assigned to AbbVie

- Quality Assurance

- Member of selected team that assisted with AbbVie start-up and cut-over from Abbott systems

- Sr. SQAE (Software Quality Assurance Engineer) for Quality, Regulated, and Other

(non-Regulated) systems in a SaaS environment

- SQA support for ITSM, TIBCO, Workday, CTE, Sage AccPac ERP, and

SRGS systems

- Reviewed/approved test plans/test scripts against functional requirements

- Validated projects against 21 CFR Part 11 requirements and SDLC compliance

- SQE for replacing Remedy with ServiceNow using Fruition as the system

integrator

- Assisted with the evaluation of SaaS vendors for Service Management

- Assigned to Abbott

- Quality Assurance

- Validation Analyst for Quality, Regulated, and Other (non-Regulated) systems

- Primary SQA resource for HR IT, EDI, and ancillary systems

- Initial SQA contact for TIBCO

- Assisted reviewing/approving test plans/test scripts against functional requirements

- Validated projects for SDLC compliance

- SQA resource for AbbVie carve-out

Information Analyst: CTG

November 2006 – August 2011

- Assigned to Bayer Corporation

- Quality Assurance under Competency Center

- Member of the Test Management Team for SAP and non-SAP systems

- TestDirector/Mercury Quality Center 8.2

- Assisted with the resolution of user testing issues

- Performed high-level maintenance

- Verified user completion of required training

- Performed on-call duties 24/7 per weekly rotation

- Verified use of SAP Solution Manager 7.0

- Member of the Change Management Team for SAP systems

- Coordinated off-shore development and implementation efforts

- Reviewed/Approved requests for transport to Q/A and production systems

- Assisted users with progression thru the CMT system

- Updated CMT Lead website

- Modified SOP documents and approver lists

Roger Gostnell – Page 1

Roger D. Gostnell Page 2

of 3

- Maintained CMT system databases

- Worked with management on CMT process improvement based on audit results

- Integrated acquisitions into the Change Management process

- Generated quality metrics as requested by management

- Performed on-call duties 24/7 per weekly rotation

- Legacy Systems

- Member of the Data Archiving team for retirement of the mainframe

- Assisted with cut-over to SAP

- Assisted with carve-out of division for divestiture

- Supported warehouse, sales order, and world-wide product systems

Independent Consultant

July 2005- October 2006

- Negotiated consulting contracts for planned projects

- Worked on project estimates and bids

- Provided remote support for the East Coast

- Analyzed on-line and batch systems

- Enhanced Auto and Homeowners Insurance applications

- Created new screens for Homeowners Insurance Underwriting applications

- Modified existing screens for Auto and Homeowners Insurance applications

Consultant: Scope Enterprises, LLC

October 2004 – June 2005

- Assigned to Fiserv Lending Solutions - MortgageServ

- Member of the conversion team for HSBC

- Analyzed browser, on-line, and batch systems

- Mapped data for Consumer Lending ARM loans

- Recommended processes for NSF reversals

- Assisted with developing General Ledger interfaces

- Resolved conversion issues

- Modified, run, and monitored transfer process

- Documented transfer process

Senior Software Development Engineer: Fiserv Lending Solutions - MortgageServ

October 2001 – September 2004

- Member of the Issue Resolution team in a mortgage servicing software house

- Resolved browser, on-line, and batch defects

- Enhanced existing systems

- Reloaded databases

- Performed on-call duties 24/7 per the rotation

Engineer: Applied Computer Techniques

May 2000 – October 2001

- Assigned to U. S. Steel

- Member of the Warehouse and Shipping group

- Converted acquisition to existing systems

- Developed Rail Load Verification and Tin Load Verification systems

- Enhanced RF systems for Telxon hand held guns and crane mounted VMT’s

- Maintained warehouse label/bar-code system for Zebra printers

- Maintained and enhanced Material Direction and Shipping systems

Sr. Analyst: Top Echelon Contracting, Inc.

October 1999 – December 1999 (60 day contract)

Roger Gostnell – Page 2

- Assigned to Associates Information Services, Inc.

- Member of the Revolving Systems Financial team

- Remediated Credit Management Decision system for Y2k compliance

- Enhanced FTP, AutoFax, and ATM processes

- Modified Underwriter Reporting system

Roger Gostnell – Page 3

Roger D. Gostnell Page 4

of 3

Sr. Analyst: Erwin Consulting Services, Inc.

April 1996 – June 1999

- Assigned to Bayer Corporation

- Member of the Y2k team

- Remediated systems for Y2k compliance

- Developed mainframe/PC automated interface for data between United States and United Kingdom

- Developed Credit Card processing system

- Member of the Order Processing team

- Worked on consolidation of divisions

Systems Technician: National Steel Corporation/SHL Systemhouse

May 1993 – March 1996

- Programmer/Analyst on the production support team

- Maintained and enhanced A/P, A/R, Cash Management, Appropriations, Invoicing,

General Ledger, Payroll, and Sales Order Entry systems

Sr. Programmer: Keane, Inc.

July 1992 - April 1993

- Assigned to Whirlpool Financial Corporation

- Programmer/Analyst on a production support team

- Developed COBOL programs

- Assigned to Discover Card

- Analyst on a mainframe support team for merchant systems

- Identified systems, applications, and operational problems

Associate Systems Engineer: Computer Task Group, Inc.

January 1991 - March 1992

- Assigned to Bethlehem Steel Corporation

- Participated on a project team that standardized COBOL II, IMS DB/DC, and CICS programs

- Participated on a project team for new systems development

- Created new attributes to replace generic attributes

- Loaded DB2 tables

- Created process flows and five technical guides

- Reported directly to management

- Prepared two user manuals

- Documented programming standards and an RDI system

LANGUAGES/TOOLS

$AVRS, Abend-AID, AMAPS, C, CA-1, CA-11, CA-7, CCF, ChangeMan, CICS, Cisco AnyConnect VPN Client, Cisco Jabber,

Citrix, COBOL, COBOL II, CRYPTOCard, Data Expert, DB2, Dial Batch, Dialog Manager, DumpMaster, DYL-280, ELIPS,

Endevor, FDR, File-AID, Harvard Graphics, HP Application Lifecycle Management v11.0, HTLM, IBM Rational DOORS,

IMS DB/DC, Infopac, Information Expert, InfoX, Intertest, ISOtrain, JCL, Librarian, Lotus 1-2-3, Lotus Notes 8, LTI

Inspector/Recoder, Micro Focus COBOL, MKS Integrity 2009, MQSeries, MS Office 2003/2010/XP, MS Outlook 97/2010, MS

Project Web App, MSA (Dun & Bradstreet), mySAP, O/S 2, Oasis, Panvalet, PDSman, Peregrine, Pro Edit, Profs, QMF,

Remedy, Rumba, SAMS, SAP NetWeaver Portal, SAR, SAS, SAS DI Studio, SDF II CICS/BMS, SDSF, Senden, Sendum,

Sentinel, ServiceNow, SOAP/XML, Solution Manager, Spiffy, SPUFI, SQL, Strobe, SupportLogix, Telelogic Change,

TeleMoney, TestDirector/Mercury Quality Center 8.2, TLMS, TN3270, Tracs, TSO/ISPF, Visio, Vision 21, Vision Plus, VPS,

VSAM, Windows 2000/NT/95/7, XChange, XCOM, Xpediter, z/OS, Zeke

Roger Gostnell – Page 4

EDUCATION

PURDUE UNIVERSITY: West Lafayette, IN 1987 - 1990

Bachelor of Science Degree: Computer Technology, May 1990

Associate Degree: Computer Information Systems, May 1989

Roger Gostnell – Page 5

Contact this candidate