Customer Service Accounts Payable

Gwendolyn J ones

**** ******** *****, ********* ** 28227

Home: 704-***-**** Cell: 704-***-****

***************@*****.***

Summary

Utilize my attention to detail, strong organizational and communication skills to

secure a position in

Accounts Receivable/Collections or Accounts Payable.

Accomplishments

Maintained accurate accounts including cash, inventory, accounts payable, and

accrued expenses.

Experience

Universal Financial of Check Recovery

December 2012 to December 2014

Collector

Charlotte, NC

Achieve daily call requirements- 100 calls per day- 1st Party Collections; skip trace

to locate customers

with defaulted loans; close calls maintaining customer service to negotiate and

determine most effective

collection payment method: payment in full, settlement, or payment arrangements on

account; process

payments; document manage and monitor accounts through Collection Max system;

Compliance of

FDCPA laws.

Clientele LLC

May 2011 to December 2012

Collector

Charlotte, NC

Achieve daily call requirements- 100 calls per day- 1st Party Collections; skip trace

to locate customers

with defaulted loans; close calls maintaining customer service to negotiate and

determine most effective

collection payment method; payment in full, settlement, or payment arrangements on

account; process

payments; document manage and monitor accounts through Collection Max system.

Compliance of

FDCPA laws.

Equifirst

June 2004 to O ctober 2008

Accounts Payable Specialist

Charlotte, NC

Review invoices and obtain necessary approvals, match invoices to existing

purchase orders, accurately

post and allocate invoices in a timely manner, match invoices to checks, review and

reconcile expense

reports in accordance with company policies, identify areas for process

improvement, provide superior

customer service to internal and external customers, maintain organized filing of all

accounts payable

documents, participate in month-end close activities, prepare manual accruals,

prepaid expense releases

and account reconciliation, maintain vendor database, W-9 verification,

reconciliation of company travel

cards, initiate wire transfers.

Pelton & Crane

May 1986 t o June 2004

Accounting Clerk, Senior Accounts Payable Clerk, Accounts

Receivable/Collections

Charlotte, NC

Process accounts receivable billings and credits, balance freight accounts on a

weekly and monthly

basis, variance accounts payable invoices, review accounts payable batches for

accuracy, process

miscellaneous purchase orders for payment, balance company's procurement credit

card accounts. Process

invoices for payment, balanced daily accounts payable batches, coordinated with

other departments to

gain payment approvals, reconciled vendor statements, investigate payment

discrepancies involving

pricing and receipts, process wire transfers for international accounts, maintain

vendor database,

performed weekly check run. Post payments, research payment discrepancies,

initiate electronic billings

to US government customers, process credit card payments, make collection calls to

past due customers,

negotiate payment delinquencies, back up to credit and billing clerks.

Education

Johnson C. Smith University

Psychology

Charlotte, NC

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