Manager Project

Valerie French

**** ****** **#** • BETHALTO,*****

618-***-**** • ***********@*****.***

SUMMARY OF QUALIFICATIONS

Hello, my name is Valerie French and I have 14 years of experience, including as a Lead

Generator with B2B experience, as a Department Manager and as an Assistant Office

Manager in industries including Building Materials, Hardware, Garden Supply, and Mobile

Home Dealers, General Merchandise Stores and Business Services.

Most recently, I have been working as a Lead Generator and Project Specialist at Home

Depot from March 2012 to present.

I have studied Medical Administration/Health Information Systems at University of Phoenix

and have studied Interior Design at Patricia Stevens College and have studied

Communications at Lewis and Clark Community College.

PROFESSIONAL WORK EXPERIENCE

Home Depot Alton, Illinois March 2012 - Present

Lead Generator

Currently number two in the district in my position for personal sales. Number one in the

district in my position for all measureable metrics. Planned weekly events for the store to

promote install services. Followed up daily with service providers and customers to ensure

customer needs were met. Worked with contractors on a B2B basis to ensure their projects

were completed on time. Worked closely with store management and district management

to ensure goals were being met. Trained associates on install programs and how to set leads

in the system. Earned several Homer Awards for outstanding performance.

Lowe's Home Improvement Granite City, Illinois August 2009 - March 2012

Department Manager

Managed six departments and 13 people for 2 1/2 years. Kept department inventory

numbers correct in the computer and shrink to a minimum. Performed quarterly reviews for

those associates. Received several Letters of Excellence from customer care. Worked closely

with upper management to ensure department cleanliness, happy associates and customers,

budget goals were met and shoplifting averted.

Superior Corp. St. Louis, Missouri September 2007 - August 2009

Assistant Office Manager

Handled customer concerns. Acted as liaison between installers and store personnel.

Handled day to day office tasks including answering phones, filing paperwork, scheduling

installations and utilizing Microsoft Office products.

Midwest Floor Chesterfield, Missouri July 2005 - September 2007

Interior Designer

Performed in home site analysis for flooring installation services. Performed job site

inspections. Designed various floors including carpet, ceramic tile and hardwood floors for

residences and commercial properties. Largest sale of $80,000 Averge ticket $5,000

Collins and Sons Flooring America Swansea, Missouri September 2003 - July 2005

Interior Designer

Performed in home site as for flooring and window treatment installation services.

Performed job site inspectios. Designed showroom displays and vignettes. Designed several

floors and window treatment options including carpet, ceramic tile, hardwood, blinds and

soft window treatments for residential and commercial properties.

AMC Tile Suppy/Interstate Supply St. Louis, Missouri November 1999 - September

2003

Showroom Manager

Interacted with customers and interior designers. Assisted in design of ceramic tile floors

and walls for residences and commercial buildings. Responsible for day to day activities of

business. Responsible for luncheons and presentations of new products to designers, staff

and students. Participated in St. Louis Symphony House restoration. Co-designer of interiors

of building and showroom after merger with Interstate Supply. Acted as project manager for

merger with Interstate Supply.

EDUCATION

University of Phoenix TEMPE, Arizona August 2013

Medical Administration/Health Information Systems Bachelors degree or equivalent

Patricia Stevens College SAINT LOUIS, Missouri May 2004

Interior Design Associates degree or equivalent

Lewis and Clark Community College GODFREY, Illinois May 1999

Communications Associates degree or equivalent

Contact this candidate