Post Job Free
Sign in

Customer Service Manager

Location:
Ottawa, ON, Canada
Posted:
December 27, 2014

Contact this candidate

Resume:

Madison Lyle-Hayward

Orleans, Ontario K*C*b*

Phone: 613.229.1089Email:

*******.*********@*******.***

[pic]

Dear Employer,

I am writing to inquire about the Admin/Receptionist position. I am

interested in this position open in your office.

As person with immense background of customer service and being a assistant, I am eager to contribute my abilities and experience to your company.

Given my background I believe I can help your company meet its goal of

providing only the most accurate and timely information to its clients.

Please find enclosed my resume and a list of my references. Feel free to

call me at 613-***-****, to arrange a time to meet. I look forward to

hearing from you.

Sincerely,

Madison Lyle-Hayward

Madison Lyle-Hayward

*******.*********@*******.***

1 Kane Terr

K2J 2A5 Ottawa, Ontario

613-***-**** (C)

Date of Birth. - February 10, 1994

Education: Completed first year of Public Relations at Durham College

Completed my OSSD at John McCrea Secondary School-Ottawa

Overview: to obtain a full time position

Work Experience

Groupe Dynamite

Full-Time Keyholder

July 2014- Pervious

Duties: Opening and closing the store, coaching the part time girls,

keeping track of numbers and sats, visual and layout prep and dealing with

clientele on regular basis, assisting store manager in all aspects of store

operations, leading the team in a positive way to achieve store and

individual goals.

Avalanche Marketing

Area Marketing Director - Event Coordination

March 2014- August 2014

Duties: Planning events, speaking with clients for events, speaking with

new recruits, e-mailing, phoning, paperwork

Roots Canada

December 2013- September 2014

Westburo, Ontario

Duties: selling merchandise, and giving the best information to customers,

communicating and socializing with customers

Sunglass hut

October 2013-December 2013

Ottawa, Ontario

Duties: selling merchandise, and giving the best information to customers,

communicating and socializing with customers

Children's Village Of Ottawa Carleton

July 2010 to August 2013

Ottawa, Ontario

Duties: Planning daily programs and activities for kids, (independence,

team concepts)

Aerpostale

September 2012 - May 2013 ( Oshawa)

Oshawa, Ontario

Duties: Cashier; greeter; monitoring change rooms; store/inventory

appearance (stock control/appearance)

Canadian Tire

November 2011- Saturday January 21, 2012 (seasonal)

Ottawa, Ontario

Duties: Cashier; customer service; cleaning shelves and zoning for

misplaced items.

Zellers

August 2010 to June 2011

Ottawa, Ontario

Duties: Cashier, customer service, cleaning shelves and zoning for

misplaced items.

Canadian School of Dance

2005 to 2007

Ottawa, Ontario

Duties: Helped 3-5 year olds learn ballet and tap; correct footing, steps

and routine.

Move Co-ordination Services (MCS)

Ottawa, Ontario

613-***-****

Duties: General contractor tasks; assembling/dismantling of office

stations; worked in team environment and performed customer employee

relocations; handled inventory of stock.

Baby Sitter

2007- Present

Ottawa, Ontario

Duties: Playing with the kid(s), tending to personal needs (feeds, clothes

changes) following parent

direction.

Volunteering:

Cornwall Dog Show

2007-2010

Traveled with friends to Cornwall for 4 days to help with the set up of

the canine course, supplying the judges with food, drinks and setting up

what was needed for the judges to see the dogs in a particular

section.

Jockvale Elementary School

September 2008 - December 2009

Part-time) assisted the teacher to mark work from that day and

photocopied/prepped work for the next day.

Good Life Gym - (ChildCare)

January 2010 -February 2010

Every Wednesday (4:30 - 7:30) went to the Good Life Women's gym in Loblaws

for the Child Minding Centre. I would help look after the kids while their

mothers worked out (ex: watching a movie, coloring). Also, a co-worker and

I would involve the kids in a group activity or game.

Jer's Vision - ( Cooperative Education Student)

February 6, 2012 - June, 2012

Day of Pink coordinator.

Helped plan the "Day of Pink" along with other students and supervisor

Loresa Novy. Also completed other tasks that needed to be done in the

office on a daily basis.

Skills:

o Hard-working and eager worker

o Happy and pleasant to be around

o Good customer service skills

o Enjoy being busy and challenged

o Quick to learn

o Self-motivated and good team leader

o Honest and trustworthy

o FIRST AID and CPR CERTIFIED

References:

Peter Heuvelmans Jeremy Dias

Move Coordination Services Jer's Vision

Cell: 613-***-**** Office: 613-***-****

Suzette Myrian Pepin

Aeropostal Supervisor Children's Village

Supervisor

Cell:1-647-***-**** Cell: 613-***-****

Additional references available upon request



Contact this candidate