Sales Manager

Muhammad Abdul Muttlib Achakzai

** ******* *****, ********, **, L6V 2Y8 Tel: 647-***-****

Email: *******@*******.***

SUMMARY OF QUALIFICATIONS & ACHIEVEMENTS

. Over 10 years of experience in corporate and retail sales, trade

marketing operations, distribution and customer service

. Proven skills in team management, achieving and, on numerous occasions,

exceeding sales targets and business growth

. Achieved growth of PKR 82 Million (CAD 1 Million) in revenue during the

first 9 months of managing franchise sales at Abu Dhabi Group

. Achieved 3% month on month growth throughout the tenure as Regional Sales

Manager at Abu Dhabi Group (18 months)

. Achieved growth of PKR 100 Million (CAD 1.1 Million) in revenue during

the first 8 months of managing franchise sales at Etisalat Group

. MBA Marketing

. Computer skills include: customer relationship management tools (Seibel,

ePoint and CARES), retailer management systems, and MS Office

PROFESSIONAL EXPERIENCE

Regional Sales Manager - Sales & Distribution (Nov 2012 - May 2014)

Abu Dhabi Group (Warid Telecom)

. Managed the entire sales channel, including wholesalers, retailers,

franchises and area sales managers

. Planned, launched and executed sales promotions in the region

. Launch of Small Business enterprise packages at franchise to ensure their

profitability.

. Periodically visited retail markets within the region to ensure product

availability [prepaid cards, top-up, cellular SIMs, cellular phones

(BlackBerry, Nokia and Huawei)] and adequate presence of sales officers,

area sales managers and merchandisers

. Responsible for profitability of the complete sales channel (franchises /

distributors, wholesalers and retailers)

. Revamped the franchise / distributor channel at a major city, resulting

in increased sales

. Launched and managed a mobile money transfer product (Mobile Financial

Services) at franchises and retail outlets, including liaising with the

partner bank for smooth money transfers

. Responsible for brand visibility in line with the marketing standards of

the company

. Coached team members (zonal and area sales managers) on sales,

distribution and channel management

Regional Retail Manager - Sales & Distribution (Mar 2010 - Oct 2012)

Etisalat [Ufone (Pak Telecom Mobile Limited)]

. Responsible for market research to identify new towns for deployment of

base transceiver stations

. Managed the entire sales channel, including wholesalers, retailers,

franchises and area sales managers

. Planned, launched and executed sales promotions in the region

. Periodically visited retail markets within the region to ensure product

availability and adequate presence of sales officers, area sales managers

and merchandisers

. Responsible for profitability of the complete sales channel (franchises /

distributors, wholesalers and retailers)

. Responsible for brand visibility in line with the marketing standards of

the company

. Coached team members (zonal and area sales managers) on sales,

distribution and channel management

Corporate Account Manager - Corporate Customer Services (Dec 2007 - Mar

2010)

VimpelCom (formely Orascom Telecom Company - Mobilink)

. Responsible for servicing corporate clients in line with the company's

values and applicable directives

. Strategically managed accounts, building rapport with clients' senior

management, for business retention and growth

. Regularly met with clients for service related matters

. Met and, on numerous occasions, exceed monthly sales targets for cellular

phones, data and voice

. Coordinated with the technical support team and commercial sales for

support services

. Provided clients with payment progress monitoring reports to assist them

in managing subscriber usage

. Liaised with clients' finance / administration departments for timely

receivable collection

. Assisted the project management office and business analysts with monthly

and quarterly customer satisfaction surveys

. Presented the company's vision to clients' senior management to cultivate

brand loyalty

Key Account Manager - Corporate Sales (Aug 2005 - Dec 2007)

Etisalat [Ufone (Pak Telecom Mobile Limited)]

. Acquired, managed and oversaw all efforts related to direct sales

initiatives to multinational and national companies

. Performed strategic and competitive analysis of product offerings in

terms of features and benefits to provide cost effective communication

solutions to corporate clients

. As brand ambassador, responsible for representation and sale of the

company's re-launched postpay product

. Developed sales and retention strategies to achieve assigned targets

. Built and maintained rapport with corporate clients and their senior

management

Quality Control Officer- Telesales (Aug 2004 - Aug 2005)

Alt-Source Exchange

. Performed quality control monitoring of telesales representatives to

ensure client interactions were in line with guidelines set by the

company's North American clients

. Coached telesales representatives on quality control requirements

. Evaluated performance of telesales representatives and reported to senior

management

. Responsible for keeping customer and sales records correct

. Liaised with technical support staff for resolution of IT related matters

EDUCATION

Master in Business Administration (Marketing) - Hamdard University,

Karachi, Pakistan (2007)

Bachelor of Science in Business Informatics - Hamdard University, Karachi,

Pakistan (2004)

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