Data Entry Customer Service
Resume:
Sandra L. Bachman
Peoria, AZ 85345
**************@*****.***
Dear Company / Corporate Representative:
Enclosed is a resume, which briefly outlines my skills and qualifications for your review and
consideration.
As reflected in my resume, I have acquired extensive training, education and professional
experience with the computer industry.
Please take a few minutes to review my enclosed resume. If, after doing so, you feel your
organization could utilize the services of a highly motivated, enthusiastic and dedicated
individual with my background and career development, I will appreciate the opportunity to with
you in order to discuss my skills and career goals in greater depth.
I may be contacted at the address, email, and or telephone listed above. Thank you for your time
and consideration.
Sincerely,
Sandra L. Bachman
Enclosure: Resume
Sandra L. Bachman
7233 W. Shaw Butte Drive
Peoria, AZ 85345
**************@*****.***
PRESENTATION OF QUALIFICATIONS
Professional Objective:
To contribute to the overall success of an organization that will be able to utilize my technical
background. I offer a very reliable employment record, as well as the ability to adopt to any
given situation suitable to all involved.
Areas of Professional Expertise:
Years of professional experience, specialized training and ongoing development have resulted in
expertise encompassing all aspects of…
• Data Processing
• Systems Support
• Software Trouble Shooting
• Shipping/Receiving
• Inventory Control
• Department/Unit Management
• Payroll
• Data Entry
• Accounting
• System Maintenance
• Accounts Payable
• Computer Operations
• Purchasing/Ordering
• Customer Service/ Relations
Additional Skills/Talents:
• Self-motivated, able to establish effective priorities to achieve immediate as well as long-
term goals in meeting all operational deadlines.
• Excellent organizational as well as communications skills.
• Proficient with a wide variety of office equipment, including, but not limited to: Adding
Machines, Calculators, Standard and Electric Typewriters, Photocopies, Data entry, Word
Processing Equipment, Multi-line Phones, Voicemail, Fax and E-mail.
• Broad range of Computer experience, including: Microsoft Word, Excel, Lotus, Word
Perfect Access, mainframe, Wang, Quantel, Sperry 5000/80, IBM 3880, FedEx
Powership3, UPS Maxi Powership, and Windows 95.
• Experience dealing with diversity of professional client and staff members.
• Vast capabilities to motivate staff to facilitate work flow as well as to meet operational
deadlines.
Administrative Assistant August 1999- July 2014
Quality Equipment Services, Inc.
Answer high volume of incoming calls on a daily basis. Responsibilities to include equipment
tracking, inventory control maintain customer files and equipment logs. Solve routine problems.
Schedule pick up and deliveries of parts and equipment.
Shipping Department Clerk March 1998- October 1998
Fiber-Conn Assemblies, Inc.
Main responsibilities were order accuracy; proper packing and preparation of shipping
documents, which involved using UPS or FedEx, computerized labeling.
System Supervisor August 1990- December 1991
SYSCO Food Systems Inc.
Answer high volume of incoming calls on daily basis. Expedite orders, maintain customer files,
and support sales staff with knowledge of products. Data entry for truck manifests. End of the
day backups/reports. Compose end of the month reports with supporting documentation, as well
as system backups. System reboots.
Computer Operations Supervisor December 1987- August 1990
Sun Valley Waterbeds, Inc.
Administer all office functions utilizing time management. Administer payroll and commissions.
Work with Management to ensure an efficient work environment. Supervisions of night shift
Data Entry Clerks, Cash Reports. Helpdesk for seven regions, overseeing two computer
systems. Daily posting, troubleshooting user on-line program/operating problems. New
software testing with written documented results. System reboot, system maintenance and end
of month Unisys. Responsible for training all incoming receptionists at five different corporate
office. Support staff as well as Management in sales, product knowledge, and complete
customer/vendor satisfaction. Inventory acquisition.
Data Processing Supervisor December 1986-November1987
DAR Industries
Administrate all office functions. Supervision of Quantel 5131 System 20. Facilitate data entry
for inventory, G/L and purchasing. Purchase requisitions, cash/check disbursement, accounting
of all inventory with end of the inventory reports. Purchasing and G/L reports.
Professional Experience:
Computer Operations Supervisor January 1983-December 1986
Control Cable Incorporated
Administrate all office functions utilizing time management. Administer payroll, Inventory
Control, Data Entry for A/P, A/R, and Compose accurate end of the month reports with
supporting documentation. Generate client invoices, Purchase Orders and Labels. Daily on-
line/operational trouble shooting. System Support.
Career Development:
Has included ongoing formal/informal training in all aspects of career and motivational
development. Courses completed include Burroughs 1905 Computer Training, TRS-80 remote
terminals. Basic Computer Concepts and Operations, Burroughs Supervising Program MCP II
(Controls such functions as multi-programming and input/output control). JCL, IBM, AR/JCC
EDOS Spooling, Developed programming skills writing RPG II Business applications. Basic
Computer Language. Received 3.5 grade point average overall through Data Processing
Institute.
(References and Transcripts available upon request)
Contact this candidate