Customer Service Sales
Resume:
Lorenc Aleksi
Westland, MI 48185
*************@*****.***
OBJECTIVE: To obtain a position in a dynamic work environment, where experience
and professionalism are valued and required as means for attaining company
success.
QUALIFICATIONS
• Dynamic, high – energy and successful Business Development leader with a
demonstrated track record of leading aggressive market penetration, channel
development and long – term client relationship.
• Successfully managing multiple projects simultaneously, using effective time and
priority management skills.
• Recruited, interviewed, hired, trained, and supervised e team of 20 employees
responsible for building, remodeling, maintaining, and sales in business stores.
• Responsible for all financial record keeping, business development
documentation, procurement, including state and federal documentation.
• Over six eight of marketing and business development experience. Boosted
productivity by resourcefully developing and implementing innovative new hire
training team.
SKILLS AND ABILITIES
Inside representative training Microsoft Office, Excel, Access, Power Point Real
Estate Training Public relations and Journalism First Aid and CPR certified
Sales
• Customer Service, public relations, journalism, client/customer relations
Fluent in English and Albanian Media Communication
EMPLOYMENT HISTORY
Account Representative – P & C, Life and Insurance
Provision Insurance Group, Southfield, MI 07/13 – Present
• Identify new business opportunities that best utilize existing company
infrastructure
• Implement and facilitate account changes and new requirements
• Built and maintain strong relationships with internal and client counterparts
• Serve as primary client contact, and liaison between client and internal
departments
• Manage daily client business requirements
• Solicits for new business via telephone, networking, and other lead sources
• Maintain knowledge of new products
• Thoroughly understand all underwriting, rating and compliance requirements
• Assist in underwriting process
• Generating insurance quotes
• Secure all Trailing Documents from customer
Sales Representative/Division Leader 06/12 – 07/13
Primerica Financial Services, Troy, MI
• Prospecting and generating new business through networking, leads and
referrals
Generating quotes at a high volume
•
Conducting policy reviews and updating policies and coverage
•
Providing excellent customer service
•
Building relationship with new clients
•
Processing payments and reporting claims
•
Account Representative, 08/07 06/12
Four Corners, LLC, Detroit, MI
Recruited to manage the sales of various stores with price points ranging from
moderate to upscale. Prepare business development plans, hire staff and manage
sales results
• Identifies market potential by qualifying accounts
Initiates sales process by scheduling appointments, making initial presentation;
understanding account requirements.
• Closes sales by building rapport with potential account; explaining product
and services capabilities; overcoming objections; preparing contracts.
• Contributes information to market strategy by monitoring competitive
product and services and reactions from accounts.
• Accomplishes marketing and organization mission by completing related
results as needed.
• Updates job knowledge by participating in educational opportunities.
Financial Manager, 07/05 08/07
Four Corners, LLC, Detroit, MI, 06/2013
Managing partner of an investing incorporation, delivering customized financing
solutions for individual and corporate clients, both domestic and international.
• Managing financial transactions by securing requested funds and
negotiate/monitor payment term.
Sell policies that protect individuals and businesses from financial loss
•
resulting from automobile accidents, fire, theft, storms, and other events
that can damage the property.
Maintain reports and records of insurance policies
•
Match insurance policies for clients with the companies that offer the best
•
rates and coverage.
Obtain price quotes.
•
Process applications.
•
Utilize the Web to respond to quotes for insurance policies.
•
Maintain regular contacts with clients.
•
Seek out leads and new clients.
•
Advise clients on how to minimize risk.
•
Advise clients on retirement planning, and also provide assistance in
•
setting up pensions plans for businesses
Senior Business Development Consultant, 06/04 07/05
TEMA Newspaper, Dearborn Heights, MI
• Strategically grew assigned territory by effectively promoting and positioning
new products and properties.
• Fostered new client relationship and developed key understanding of business
needs, obstacles, and assisted to develop long – term business objectives.
• Utilized a consultative sales approach to define business needs, objectives,
and present viable solutions that effectively infused value proposition.
EDUCATION
Chartered Healthcare Consultant – ChHC – In Progress
The American College
Master of Arts MBA/Strategic Management 2009
Davenport University, MI
Business Administration/Strategic Management 2002
Wayne County Community College, MI
B.S. Military Technology 1994
Military Academy/University of Tirana – Albania
B.S. – History 1997
University of Tirana, Albania
CERTIFICATES / LICENSES
Real Estate Certificate Real Estate School Sterling heights, MI
RMSR Medical Sales Rep. Online Training Program
Life Insurance Producer PSI Services LLC, Primerica.
Property and Casualty Insurance Kaplan Education Center
Michigan Accident and Health Kaplan Education Center
Transportation Broker/Agent Brooke Transportation Training Solutions
Dallas/Texas
HONORS AND ACTIVITIES
NATO Medal, Military Journalist of Peacekeeping Forces Operation – Bosnia –
Herzegovina, former Yugoslavia. Public Relations Representative – 2008. Interpreter,
Kosovo Refugees, Episcopal Diocese of Michigan Detroit, 2001 Census Worker
2000.
Internship at Passages Hospice, Main Administration Office, Livonia, Michigan, 2012
The best Primerica’s new Sales District Leader for the first six months in Michigan.
Contact this candidate