TANICE TAMIKA THOMAS-Mclean
Lot ***, Bedward Garden
Mona P.O. Kingston 7
******************@*****.***
September 05, 1985
Jamaican
objective
To utilize my professional skills while
contributing to the growth and development of your
organisation.
EDUCATION
1998 -2003 - Wolmer's Trust High School For Girls'
CXC Passes:
English literature (2)
English Language (2)
Food & nutrition (2)
History (3)
Geography (3)
Art (3)
2003 - 2004 - University of Technology Jamaica
Passes:
Sociology B
2004-2005 - Versan Educational Services
Passes:
SAT 1400/2400
2007-2008 - Maths Unlimited
CXC Passes:
Principles of Accounts (1)
2012-present - Jamaica Theological Seminary
BSC Degree - Social Work (pending results)
Professional Skills
MICROSOFT EXCEL
Microsoft Power Point
Microsoft Word
Quicken
Director 7
Final cut express document
Microsoft Outlook
Filing/Editing
Typing (40+WPM)
Inventory Control
Data Analysis
Accounting Skills
Management Skills
Customer Service Skills
Receptionist Skills
Team player with distinguished work ethics
Strong interpersonal and interviewing skills
Outstanding oral and written communication skills
Intime Database
Employment Experience
Jamaica Constabulary Force, 2013-present
Statistical Analyst
Monitor Hit Rate Management System (internal)
Prepare statistical reports on a weekly and Bi-weekly basis
Monitor Submission of returns
Type minutes for files/correspondence
Prepare approval for Cordon & Search and Curfews
Prepare Special Initiatives
Prepare approvals for Restricted Area Passes
General Policing duties
Department of Correctional Services, Metcalfe Street Secure
Juvenile Centre (March, 2011 - 2013)
Custodial duties (day and night)
Seeing to the welfare and complaints of Wards/Inmates
Protecting Government property
Escorting of Wards/Inmates to and from various sections of the
centre, public hospitals and health centres. Medical and
recreation when called upon to do so.
Counselling of Wards/Inmates when necessary
Maintaining security at the institution
Administrative Assistant to the Institution's Superintendent
Typist (Personnel Office)
Metroloss Prevention & Security Services (April - October 2010)
Customer Service Representative/Communications Officer
Client relations
Employee relations
Negotiated contracts with prospective clients
Prepared work schedule for Officers on each location (weekly using
Intime Database)
Counselled Officers who had accumulated excessive charges
(dereliction of duty, insubordination, etc)
Marketing
Interviewed prospective employees
Trained prospective dispatchers and communications personnels
Prepared Identification Cards for companies (as ordered)
Supervised the communications and Customer Service Departments
etc.
Special Accomplishments:
Security Contract (Fairway Distributors Ltd., Portmore)
Security Contract (Jerky's Bar & Grill, Montego Bay)
ID Contract (Shalico Sales)
ID Contract (Ecolabs Ltd)
ID Contract (Llewelyn Allen & Associates)
Grennell's Driver Safety Training & Services (2007-2010)
Administrative Assistant/Accounts Clerk
Organised meetings & took minutes
Prepared contracts (New Instructors)
Prepared certificates and reports (defensive driving course &
driver assessments)
Prepared driver assessment, defensive driving course & driver
upgrade invoices
Do bank lodgements (as necessary)
Interviewed prospective driving instructors
Cleaned office (incl. Rest room) on a daily basis
Prepared bank reconciliation statements on a daily basis
Filed statututory returns (monthly & yearly)
Record income & expenditure on daily basis (in cash book & quicken
software)
Registered and set up lesson schedule for customers on a daily
basis
Designed company logo
Organize defensive driving course and driver assessments as
necessary
Diplomatically resolved customers complaints on an as needed basis
Maintained all record keeping procedures with little or no error
Special Accomplishments:
Instrumental in the planning of Jamaica's first ever Driver &
Traffic Safety Expo
Rickett's Productions (2004-2007)
Customer Service Representative/Assistant Graphics Designer
Graphics designing
Video Capturing
Video cutting & logging
Video Editing
Photography
Target marketing & promotions
Transcription
Developed ability to work in a fast pace atmosphere
Customer service representative
Marketing Strategy Limited (2003-2005)
Market Research Supervisor
Market research (islandwide)
Data analysis & processing
Prepared market research analysis report for clients
Supervised 4+ employees on a daily basis
Effectively developed telephone communication skills and
consistently met quotas
Ensured all marketing projects are done to the approval and
satisfaction of the clients
Honors and
Awards
. Secretary - Bedward Garden Providence Society
. Vice President - Bedward Garden Sports & Culture club
. Voluntary Teacher - Bedward Garden Literacy program
. President - Bedward Garden Disaster Preparedness & Emergency Management
Society
. Assistant Student Council President - Wolmer's Trust High School For
girls (1999-2000)
. Versan Educational Services Financial Scholarship
. Columbia College Freshman Educational Scholarship
References Mr. Petrena Smith
Sergeant of Police
Jamaica Constabulary Force (Operations
Branch)
Telephone #: (1-876-***-****
Ms. Janice Davis
Correctional Officer
Department of Correctional Services
922-0021-2/880-9766