Customer Service Manager

**** ******** **.

Green Cove Springs, FL. 904-***-**** Mobile

Dennis Greaves

Objective Multi-talented professional demonstrating a

successful track in all phases of management,

Design, marketing, and promotions. A true

"Rainmaker" with customer service qualities as the

main goal.

Experience Nov 2013-Current

Onsite Installations

Interior Installer

. Installing Interior Design for Publix Super

Markets.

. Consolidating and reading plans for layout of

entire store.

. Responsible for all inventory and re-ordering

of merchandise.

Nov 2008- Nov 2013

Fernandina Bch, FL

The Kirouac Group

Architectural Designer

Responsible for Design Department

Development of all new/existing home designs

Technical Certificate for Drafting received from

FSCJ, 2008

Technical Certificate for AutoCAD Foundation

Received from FSCJ, 2008

Extensive knowledge of Autodesk Programs, i.e.:

Revit

AutoCAD

sketch up

May 2005 - Sept 2007

Orange Park, FL

Western & Southern Financial Group

Sales Manager

Responsible for Direct Supervision of 5 Agents

Responsible for on-going recruitment

Required to develop knowledge of transactional

products in Life, Health, Annuities, and Financial

Reviews.

Extensive financial goal building and personal

development for all agents

Develop agent abilities to create referral network

as well as a network of business professionals

throughout Florida

Goal oriented: No task is too small to complete

goal.

Life, Health, Annuity, and Securities Licenses

(April, 2005)

September, 2003 - May, 2005 St.

Augustine, FL

D G Designs

Freelance Graphic Designer

Responsible for development of 8 clients business

logos, annual reports, and advertising

paraphernalia

Additional full time position with Leonard's

Studio: Military/High School Yearbook Design

International Missionaries Outreach: Business

Identify Designs

Trained various employees in graphic design

August, 2002 - September, 2003 Ft.

Lauderdale, FL

Stage Door Theatre

Graphic Design/Scenic & Set Artist

Responsible for developing numerous graphics/sets

for 3 high volume theatre of performing arts

Designed, artistically painted back drops and

created full set layout

July, 1996 - June, 2002

Atlanta, GA

Planet Hollywood

Manager/Bartender

Responsible for customer satisfaction in high

volume theme eatery

Floor Manager of 35/60 servers

Summary of

Qualifications Microsoft Word, Internet Research, Photoshop CS,

Illustrator CS, Quark XPress, Revit Architecture,

Revit Mep, AutoCAD, Instant Quote Software, and

Presentation Software

Demonstrated ability to achieve revenue growth and

develop customer relationships through excellent

communication skills, analysis, creative problem

solving, and a strong desire to excel.

Strengths include team player,

supervising/training, efficient budgeting, cost

accounting, and process reporting.

Honors 3.5 GPA Atlanta College of Art

Recognized as Top Sales Rep for Jacksonville West

District at Western & Southern Financial Group

during agent status

Affiliations: 20's &30's Club of Greater

Jacksonville/Public Relations Chairman (BOD), St.

Augustine Art Society

Certificate in Drafting from FSCJ (Florida State

College of Jacksonville

Certificate in AutoCAD Foundations from FSCJ

(Florida State College of Jacksonville

References Available upon request

Contact this candidate