Customer Service Manager

David D. Klopp

** ****** **** **** . ******, NY, 12831 . 518-***-**** . ********@***.***

Supply Chain Management and Operations professional with 20+ years of

experience. A proven track record of reducing costs while building stable

supplier relationships. Exceptional work ethic with an extraordinary

ability to build goal oriented teams.

Qualifying SkillS

Global Sourcing Experience Excellent Communication

Skills

Exceptional Analytical Ability Teambuilding/Team

Leadership

Comprehensive Contract Problem Solving/Resolution

Creation/Negotiation

Strong Engineering Aptitude

Professional Experience

Manufacturing Operations Officer

Kasson and Keller, Fonda, New York 3/12 -

7/14

. Implemented 5S program effectively organizing plant

. Increased productivity on one line by 50% while realizing a 25% decrease

in labor.

Corporate Purchasing Manager

Keymark Corporation, Fonda, New York 11/10 - 3/12

. Negotiated consolidated paint price resulting in 12% savings

. Created MRO purchasing program resulting in $250,000 savings

Corporate Purchasing Manager

Genpak LLC, Glens Falls, New York

11/05 - 11/10

. Manage all purchasing for a $630 million per year operation

. Responsible for the consolidation of a twelve plant supplier base and

centralization of purchasing function.

. Supervise the purchase of over $170 million of materials including

polypropylene, polyethylene, APET and CPET.

. Developed and negotiated innovative corrugated contract resulting in

savings of over $2.7 million.

. Analyzed polyethylene film purchases, created specifications and

negotiated formula based price structure resulting in over $350 thousand

savings per year.

. Created centralized database for all AIB/YUM, Perseco audit requirements.

. Negotiated national account for all tape purchased resulting in over

$150,000 savings

. Identified talc savings of over $200,000 per year

. Negotiated black color regrind contract resulting in savings of $95,000

per year

. Managed phones system, car lease, and administration purchases

. Negotiated national travel account encompassing airfares, hotel and

rental car expenses

. Negotiated national account for MRO purchases

Resume of David D. Klopp Page 2 of 3

Director of Purchasing

Kerr Group, Inc., Lancaster, PA 6/04 - 11/05

. Manage all purchasing for a $380 million per year operation that includes

sixteen employees and eight facilities.

. Responsible for the purchase of over $130 million of materials including

150 million lbs. per year of polypropylene, polyethylene, PET, PETG and

PVC.

. Developed and negotiated innovative contracts for all color concentrate

and liner requirements that produced savings of over $1 million.

. Prepared and negotiated national contracts for all corrugated

requirements that resulted in savings of over $700 thousand.

. Analyzed MRO purchases and developed a plan for consolidation of supplier

base and a savings of $1 million.

. Prepare and negotiate freight contracts.

. Initiated purchasing card program.

Purchasing Manager

Grosfillex, Inc., Robesonia, PA 7/87 - 6/04

. Managed raw material requirements, MRO supplies and capital equipment for

a $50 million per year operation in North America.

. Developed manufacturing standard cost sheets, supplier certification

program and policies/procedures to streamline purchasing, shipping and

receiving/warehouse operations.

. Responsible for purchase and delivery of 30 million lbs. of

polypropylene, polyethylene, calcium carbonate compounds and color

concentrates to five locations throughout North America.

. Negotiated prices for all purchases in North America. Have sourcing and

negotiating experience in Europe and China.

. Negotiated pricing for thermoplastic resins through timely negotiation of

quarterly contracts resulting in savings of over $800 thousand and costs

consistently 18%-22% below national indexes.

. Sourced and developed storage and transportation services for all bulk

material requirements for plant in Baldwin Park, CA.

. Developed plan to consolidate supplier base and introduced purchasing

card program, a savings of $900 thousand.

. Managed the growth from one machine to eight machines for Robesonia, PA

location, plus an additional eight machines strategically located at

subcontractors throughout North America.

. Created 150-page spare parts manual, improving customer service and

response time.

Resume of David D. Klopp Page 3 of 3

Materials Manager

Executone Communications, Inc., Reading, PA 12/84 - 7/87

. Responsible for planning material requirements, purchasing and inventory

control for approximately $1.5 million in inventory.

. Assisted in designing custom software for NCR 9300 order, billing and

inventory information system, resulting in accurate inventory control and

efficient purchasing.

. Developed and implemented policies and procedures for all aspects of the

purchasing function and warehouse operations.

. Supervised three employees and served as consultant to three branch

offices in the warehouse operations area.

. Managed service fleet, building and grounds.

Education / training

Alvernia College, Reading, PA

. Was working towards B.S. in Business Administration, 3.75 GPA

Pennsylvania State University, Reading, PA

. Associate Degree in Business Administration

. Purchasing Management Certification

Philip Crosby, Princeton, NJ

. Quality Management Managers School

. Quality Management Instructors School

. Taught Quality Management in Robesonia, PA and Oxnard, CA

Manufacturers Association of Berks County, Reading, PA

. Purchasing Management Certificate

. Fundamentals of Negotiations Certificate

Languages

. Beginning French

. Intermediate German

references

Available upon request

SALARY REQUIREMENTS

Negotiable

Contact this candidate