Senior IT Professional
Resume:
Vijay Rathore PMP® ITIL® V* Expert **********@*******.***
I am accountable to ensure e2e delivery of IT projects in a
Group Manager – Services
multi-suppliers ecosystem in Nokia account. The projects
Capability Cluster
are delivered globally
Service Integrator /
The cluster which I lead manages about 100 applications
Program Portfolio
used by about 30K users from Nokia’s Global Services
Management
business in more than 120 countries worldwide.
Nokia + AtoS These projects are primarily based on SAP, Java, Oracle
DB, .Net, Remedy platforms and integrated primarily
5+ Years
through Informatica or Web methods.
Since 2009
Accountable for developing end to end solutions for
business needs and involving the third party suppliers
where needed.
Defining packages to send RFQ to partners with clear
scope, deliverables and share in common KPIs.
As steering team member steer new initiatives including
projects and service improvements with Nokia business
and IT representatives.
Review E2E KPIs and improvement plans
Managing stakeholders from Nokia business and IT
through multiple alignment/status meetings and managing
escalations.
Leading a team supporting different delivery components
including projects execution/management, application
maintenance, demand management and E2E business
service management.
Directly managed two key strategic programs for Nokia
HWS Transformation Program - 25 applications
developed on Java (Groovy/Grails, Ext Js, JQuery and
Scala frameworks), Oracle DB and Informatica
platform for Care unit of Global services business of
Nokia. These applications are used by HWS business
across the globe.
External Workforce Management Program – A Software
as a Service (SaaS) solution was implemented. The
solution is built on Java and Oracle DB by Fieldglass. It
supports the end to end process for managing external
workforce across the globe. This tool support Nokia’s
external workers sourcing to the tune of 10K in
numbers and hundreds of million Euros in spending.
These programs had been delivered using Nokia’s project
management methodology which is primarily based on the
concepts of SDLC and PMBOK of PMI.
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Vijay Rathore PMP® ITIL® V3 Expert **********@*******.***
Delivered more than 10 SAP implementation projects in
Deputy General Manager
different capacity to varied range of industries and
Consulting and IT Service prominent organizations.
Delivery
Started career in IT as consultant and grown through
IBM (Business Consulting ranks to account management.
services) + Intelligroup
Delivering projects and winning new business for
7+ Years IBM
Managing customer relations and dealing with CXO
2002 to 2009
level people in customer organizations
Developed reusable and saleable IT assets for
aviation industry.
Extensive experience to provide IT solutions for
business challenges.
Following projects primarily based on SAP platform
were delivered as part of consulting and IT delivery
experience: -
SAP implementation at United Phosphorus Ltd
(UPL) as consultant
SAP implementation at Torrent Pharmaceuticals Ltd.
as team lead
COPA implementation at Apollo Tyres as SME
Rollout template study and fitment project for Mico
Bosch as team lead
SAP functional upgrade at Cavinkare as SME
SAP implementation at GAIL as team lead.
SAP implementation at PepsiCo as SME
SAP implementation at GEECL as project manager
SAP implementation at IndiGo Airlines as project
manager and program manager for phase2.
SAP implementation at Bajaj Hindusthan Ltd. as
project manager
SAP implementation at Delhi Airport as project
manager and program manager for phase2.
SAP implementation at Vishal Retail as project
manager
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Vijay Rathore PMP® ITIL® V3 Expert **********@*******.***
Procurement: As purchasing manager managed –
Manager – Commercial
Procurement of material and services for both
Business Domain
regular operations and projects.
experience
Imports and other aspects including duties and forex
DSCL
payment options.
5+ Years End to end supplier management.
1996 to 2002 Controlling Function: As commercial manager managed
Budgeting: Preparation of product wise variable cost
budget and cost center wise fixed
expenses/overhead budget and compiling of
Profitability, Cash Availability and Capital budgets at
profit center/SBU level.
Profitability and Variation Analysis: Analysis of profit
variation, capital employed etc. through ratios,
contribution, consumption efficiencies and overhead
analysis.
MIS and Reporting: Preparing monthly SBU Review
Report giving details about financials, key
performance indicators, plant performance, supply
chain management, business processes etc.
Project Control & Review: Coordination with team to
ensure correct booking of the cost to appropriate
assets. Monitoring of committed / actual costs asset
number wise as compared to budget. Preparing
periodic Progress Reports.
Certified Project Management Professional (PMP) from
Key Certifications and
PMI
Education
Certified ITIL V3 Expert from APMG with in-depth
knowledge of complete service life cycle management
including strategy, design, transition, operation and
continual service improvement.
Certified consultant from IBM with extensive experience
to design and improve business processes. It helps me
bridge gap between business and technology.
Master’s in Business Administrations (MBA) with
specialization in Finance and Marketing and Bachelor’s
in commerce with specialization in Accounting
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