Customer Service Project Manager

Email: *********@***.***

RAPHAEL TSHAMALA Phone: (617)-372-

**** ** ***** ******, ******* Plain, MA, 02130

EDUCATION

Wentworth Institute of Technology, Boston, MA Expected

Graduation August 2015

Bachelor of Science in Mechanical Engineering Technology

Minor in Manufacturing Engineering

TECHNICAL SKILLS

Engineering: Materials testing, flow devices, strain gauges, welding, casting

Software: MATLAB, LabView, Multisim, Vantage 8, EPICOR 9, C++, SolidWorks, AutoCAD, Microsoft Office (Excel,

PowerPoint, Word)

Manufacturing: Engineering Workbench, CAM Works, Feature CAM, Master CAM, G-code, CNC milling, Protrak, Lathe

ENGINEERING / MECHANICAL EXPERIENCE:

TECOMET- New Bedford, MA

Process Manufacturing Engineer Intern April

2014-Present

Apply engineering and quality principles in support of manufacturing. Facilitate technical meeting for new customer

orders.

Enter bill of material into ERP system, load new raw materials. Review and evaluate complete tolerance stack analysis for

manufacture

Troubleshoot and resolve manufacturing process issues, develop and implement detailed project plans, develop and

institute cost improvement programs

Work with SME Engineers and tool design/build group to develop work holding concepts and schedule tool build.

Analyze opportunities for new capital equipment in assigned teams ensures compliance with all FDA, ISO, quality, safety,

and environmental regulations and initiatives.

SYMMETRY MEDICAL- New Bedford, MA

Quality Engineer Intern December 2013-

April 2014

Assisted Quality Engineers with creating process maps, control plans, and flow plans for products

Determined inspection methods; process PFMEAs and inspection summary reports

Designed in-process gauging to be used by manufacturing and inspection

Stone Machine Inc. Chester, NH

Intern with CNC Machine Operator April

2013- August 2013

Precession CNC: applications and processes for semiconductor, automation equipment for manufacturing Industries

Operated 4 and 5 axis CNC milling machines, holding around 95 tools, fully automated, dual pallet change system, full

oil/water cooling system

Design Project- School assignment: Keyless Entry March 2012

Worked with a team of 4 using Bluetooth and Arduino to design a mechanism that opens a door automatically

Built a working prototype of a door that could be unlocked by a remote or a simple text from a cell phone

Rigby Auto Inc. – South Portland, ME May 2011 –

November 2011

Auto Mechanic

Worked with a certified auto mechanic and learned a lot about cars

Started out with the basics such as oil changes, tires and brakes

Later became familiar and started doing a little engine and body work

LEADERSHIP:

Course Hero Present

Business Management Internship and Professional Development Program

Project Manager and Group Leader

Y.B.O.C-Portland, ME May 2013- Present

President of the group Young Believers of Christ

Self-started group which consists of musicians and singers reaching out to other youth

Ministering to different ethnic backgrounds through gospel music and mentoring the young

Chipotle Mexican Grill-Boston, MA May 2011-

Present

Kitchen Manager in Training

Customer Service

Mission Hill after School Program - Boston, MA February 2011 -

April 2011

Homework Assistance/Tutor

Monitored and tutored middle school aged kids in math at an after school program

Wentworth Leadership Institute- Boston, Ma January 2011

Took classes on critical thinking, problem solving which helped to sharpen my leadership skills

Applied Engineering logic and theory to analyze and resolve complex technical problems

Learned to seek understanding and take realistic approach to problems

CLUBS & ASSOCIATIONS:

SME- Society of Manufacturing Engineers Wentworth Men’s Basketball

NSBE- National Society of Black Engineers

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