Manager Customer Service

Edna Ibarra

**** ********** ** - ******, ** ***73

****.********@*****.*** - 281-***-****

Bilingual Office Assistant who wants to obtain a position as a Timekeeper/Office Manager where my skills and abilities can be used to contribute to the growth of an organization.

Work Experience

Office Manager/Administrative Assistant

Turnaround Welding Services

-

Texas City, TX

September 2013 to November 2014

Responsibilities

Manpower for both shifts, print gate logs, timesheets, data entry into Database and CCTS/track/SAP, balance time, travel in and out, cost, rate changes, terminations, sign in sheets, equipment, 3rd party, Purchase Orders, enter PerDiems, Advance Checks, W4, direct deposits, Employee benefits, answer phones, attend meeting when needed, Fed Ex, E-mail, new hires, issue H2S Monitors, payroll deducts, send weekly payroll to main office, and help Project Manager when needed.

Skills Used

EXCEL spreadsheets and knowledge with timekeeping and excel formulas.

Timekeeper

Hydratight

-

Freeport, TX

April 2013 to May 2013

Enter employees time on a daily basis, Microsoft :Word, Excel, Outlook, Headcount, data entry, file, and daily cost tracker.

Timekeeper

Brock Services, Ltd

-

Houston, TX

September 2008 to September 2012

Software Applications- Microsoft Word, Excel, Outlook, SAP, BDMS, Track, Headcount, Payroll-Track-Employees Ins and Outs, exceptions, balancing payroll, setting up PO's and work orders, Material requisitions, requesting Purchase Order number, ordering materials, invoicing, equipment inventory, direct deposits, vacations, cost reports for POC's, keeping track of budgets, requesting increase for budget, gate access, badge extensions, new hires, exit forms, answering phones, customer care, data entry, training new hires in office and assist office manager.

Timekeeper / Office Manager

Brock Specialty Services Pascagula

October 2007 to September 2008

Responsibilities: Software Applications- Microsoft Word, Excel, Outlook, BDMS, Passport, Headcount, Balancing employees time, new hires, answering phones, material requisitions, ordering material, Fed-Ex, turn in payroll on Mondays, Direct Deposits, faxing, filing, e-mails, train timekeepers, meetings, and managing office.

Front/ Back Medical Assistant

Hand & Wrist Center of Houston

-

Houston, TX

April 2006 to July 2006

Responsibilities: Scan Medical Records, Prescriptions, Answer Phones, Room Patients, Check In/ Out Patients, Data Entry, Translating, and Assisting Doctor.

Front/Back Medical Assistant

Gastroenterology Consultants SW

-

Houston, TX

October 2004 to April 2006

Responsibilities: Answering Phones, Insurance Verification, Pre-Auth, Bringing Patients In/Out, Vital Signs, Scheduling Appointments/ Procedures, Assisting Bilingual Patients, and Data Entry.

Front/Back Medical Assistant

Northeast Pediatrics Associates of Humble

-

Humble, TX

January 2004 to October 2004

Responsibilities: Scheduling, Answering Phones, Checking Pt In/Out, Ins. Verification, Filing, Cleaning Out Rooms, Vital Signs, and Injections.

Assistant Manager/ Sales Representative/ Secretary

Najeras Enterprise, Corp

-

Houston, TX

February 2002 to January 2004

Responsibilities: Software Applications- Microsoft Word, Excel, Outlook, Answering Phones, Cleaning, Filing, Cashier, Customer Service, Sales, Data Entry, Payroll, Verifying Credit Checks, Mail, Ordering Supplies, Bank Deposits, Assist Meetings, and Managing store when manager was out.

Education

Diploma in Medical

National Institute of Technology -

Houston, TX

September 2002 to April 2003

Diploma

Nimitz High School -

Houston, TX

Sept

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