Customer Service High School

Brittany Coleman

***** ********* **. *** **** Houston Texas, 77099

Tel: 210-***-**** Cell: 210-***-****

Email: *********@*****.***

WORK HISTORY

April 2014-Sept 2014 Merchants Payment Choice Solutions

• Determine if merchants were eligible for terminal series.

• Data entry

• Underwrite

May 2012- Jan 2014 Nationstar Mortgage Company

Check loan agreements to ensure that they are complete and accurate, according to

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policies.

Refer loans to loan committees for approval.

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Approve loans within specified limits.

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Submit applications to credit analysts for verification and recommendation.

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Analyze applicants' financial status, credit, and property evaluations to determine

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feasibility of granting loans.

Apr 2011 Texas Works Advisor

to State of Texas

May 2012 Texas Works Advisor, assistant clients in daily needs.

Keep records or prepare reports for owner or management concerning visits with

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clients.

Submit reports and review reports or problems with superior.

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Interview individuals or family members to compile information on social,

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educational, criminal, institutional, or drug history.

Provide information or refer individuals to public or private agencies or

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community services for assistance.

Consult with supervisor concerning programs for individual families

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Aug 2010 Claims rep

to Nationwide Insurance

Apr 2011 San Antonio, TX

Claims representative.

Review insurance policy to determine coverage.

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Prepare insurance claim forms or related documents and review them for

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completeness.

Provide customer service, such as limited instructions on proceeding with

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claims or referrals to auto repair facilities or local contractors.

Organize or work with detailed office or warehouse records, using computers

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to enter access, search or retrieve data.

Post or attach information to claim file.

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EDUCATION

Aug 2013- Current PVAMU

Counseling

May 2005 Wiley College

to Marshall, Tx

Dec 2009 Sociology/ Degree in sociology

Aug 2002 Brackenridge High school

to San Antonio, Tx

May 2005

Diploma

SOFTWARE/SYSTEM SKILLS

I am intermediately familiar with all Microsoft products.

Microsoft Word

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Microsoft Access

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Microsoft Power Point

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Microsoft Access

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Microsoft Outlook

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REFERENCES

Keisha Coleman- Teacher 318-***-****

Toryn Fowler- Underwriter 469-***-****

Nat Hewitt- Wiley College Pres. Technology 903-263-963

Brashley McClendon- Oil Company 281-***-****

Contact this candidate