Chloé GUYARD
Internship Revenue Management / Rooms Division
EDUCATION
IAE Savoie Mont Blanc (ex-IMUS)
Chambéry, Master 2 International Hospitality Revenue Management
France
France
This program is in partnership with Accor, which brings its contribution in every course
(expected)
in order to be in line with hospitality industry’s needs
+33 6 26 33 04 55
***********@*******.***
• Calculations of key indicators (OR, revPAR, ADR, LOS…)
• Creation of pick-up of bookings and forecast
• Excel: conditional formatting, pivoted tables and graphs, functions (lookup, vlookup,
if, sum.if…)
AMBITION
Stenden University of Applied Sciences
2014,
To become a Revenue
Master 1 International Hospitality Management (semester 2)
Leeuwarden,
Manager abroad
Netherlands Hospitality Operations Design, minor Rooms Division Management
IAE Savoie Mont Blanc (ex-IMUS)
2013-2014,
Chambéry Master 1 Hospitality Management & Marketing
LANGUAGES
French: mother tongue
ESTRI (School of Translation and International Relations)
2011-2013,
Combined honours : Bachelor's degree in Applied Foreign Languages
Lyon, France
English: bilingual
and “Diploma Assistant International Relations & Translation”
Italian: fluent
Chinese: elementary
WORK EXPERIENCE
Receptionist at Novotel Lyon Part Dieu 4*
Monitor invoicing and cash operations on a daily basis HOBBIES
Handle reservation requests (direct and via OTAs)
Journeys
summer 2013, Give information about the prices
Music
Lyon (France)
Assist Management in developing loyalty and increasing profitability
Conduct accurate operations for c/in & c/out (Opera PMS and TARS) Theater
Coordinate work with the other departments
Elaborate a Virtual Concierge online
Several part-time jobs in Dijon, Lyon and Chambéry
2010-2013
REFERENCES
F. Toitot Director Programs & Careers Revenue Management at Accor ********.******@*****.***
P. Folliet Manager Brasserie & Cafés Folliet and Manager Cabinet Folliet ******.*******@****-******.**
D. Grandjonc General Manager Novotel Roissy CDG & ex-GM Novotel Part Dieu *****@*****.***