Customer Service Sales

Stephen Kader, B.A.

***** *********** ******* #*** ? San Diego, CA 92131 ?

*******.*****@*****.*** ? 619-***-****

SEASONED SALES PROFESSIONAL/ CUSTOMER SERVICE

"Specialist in Consultative Sales, Rapport Building, and Customer Service"

Seasoned business-to-business sales professional who eagerly accepts new

challenges, is adaptable and flexible in new situations, effectively meets

deadlines, and is committed to a professional standard of performance,

seeks career advancement within a dynamic and high-growth company. Eager to

utilize previous experience in selling to professionals and diverse

business-to-business sales experience for a company that welcomes fresh

ideas, initiative, experience, and dedication.

AREAS OF EXPERTISE

Consultative Sales New Business Development Communication skills

Key Account Maximization Networking Proposals/Presentations

Strategies to develop and maintain business Solutions-oriented sales approach emphasizing Creative problem solver with ability to drive revenue

relationships customer needs and exceed profit goals

PROFILE

SPECIALIZED INDUSTRY KNOWLEDGE:

. Refined, intuitive, and adaptable consultative sales approach

. Developed a keen ability to establish rapport among potential

prescribers and key product advocates

. Broad knowledge of need-based selling with an exceptional ability to

close a sale and generate business

. Skilled at recognizing buying motives, designing sales strategies,

and driving revenue

. Superior presentation skills with an exceptional ability to make a

point that has impact

PROVEN METHODOLOGY:

. Identified, established, and managed strategic relationships to

leverage significant long-term business opportunities in a variety of

business-to-business sales environments

. Established a memorable first impression through knowledge of product,

professional image, and positive attitude

. Prior experience in developing and implementing territory business

plans based on market analysis, product/market trends, and key clients

. Team player who also works well independently, encompassing energy,

pride, confidence, organization, and a dedication to quality work

. Effectively utilized interpersonal skills, organizational skills, and

customer knowledge to positively influence customers and assist them

in applying products and services to their needs

TESTIMONIALS:

. "I have known Stephen Kader for over ten years. His engaging personality

includes being an active listener and an intelligent and mature

communicator. I know him to be passionate in the performance of work

responsibilities. Stephen is a dedicated family man. He is honest and his

moral character is beyond reproach. Stephen is a quick learner and would

be an asset in any organization." William M. Coombs, Retired Region

Manager, McKesson Medical-Surgical

. "I have known Stephen for several years. I met Stephen while he was

employed as an internal recruiter for a major west coast insurance

marketing organization. One of Stephen's great strengths, and he has

several, is that he understands how to cultivate relationships, and he

knows how to communicate effectively with people. Additionally, Stephen

always put the company first. He continuously looked for ways to increase

revenue for his company and his clients. What separated Stephen from his

peers was his desire to win, to be the best, and to always do things the

right way. These attributes, make Stephen an invaluable corporate asset."

Antoine Orr, Internal Recruiter, Plancorr Wealth Management

Stephen Kader, B.A. Page Two

SALES/CUSTOMER RELATED EXPERIENCE AND BUSINESS-TO-BUSINESS SALES EXPERIENCE

Sales Consultant CarMax, Escondido, CA 08/11-

Present

Successfully sell used cars for this FORTUNE 500 listed company, named one

of FORTUNE's "100 Best Companies to Work For," eight years running. More

than tripled monthly sales volume in less than 8 months of selling.

Sales Consultant Asset Marketing Systems, San Diego,

CA 04/04-08/11

Successfully sold a diverse portfolio of financial solutions ranging from

indexed annuities, to life insurance, long-term care, to securities under

the direction of a business venture founded in 1997 with a mission for

sharing best practices for the proper marketing of insurance products,

tactics for garnering more prospects, and strategies for converting leads

into sales. Required to produce a high volume of sales calls, as many as

100-150 calls per day, and the recruitment of 7-10 new agents per month.

Sales Representative Doctors Assistance Corporation, La Mesa,

CA 11/03-04/04

Successfully sold and promoted an educational venue, which consisted of

strategies for becoming HIPPA compliant as well as strategies for

retrieving payment from insurance companies. Prospective clients included

physicians and specialists nationwide. Leveraged the total office call to

garner access to the physician or specialist. Created product champions

among the ancillary staff including nurses, office managers, and medical

professionals. Required to make more than 100 calls per day and utilize

strong consultative sales skills to garner buy-in on the spot.

Manager Trainee The Hertz Corporation, San Diego,

CA 04/03-10/03

Successfully made crucial business decisions in an entrepreneurial-spirited

training environment impacting sales, marketing, customer service,

operations, and finance under the guidance of skilled mentors. Assisted in

managing all daily business operations including but not limited to:

management of people and profit and loss statements, fleet and finances,

and implementation of comprehensive business plans to ensure future

profitable success.

Account Executive Lewis PR, San Diego, CA 07/02-

12/02

Served as an Account Executive, for this global PR communication agency

specializing in digital, technology, and consumer public relations.

Delivered persuasive sales presentations to marketing department

professionals of the high-tech sector. Leveraged exceptional interpersonal

and needs identification skills to land 2 new and lucrative accounts

despite adverse market conditions.

EDUCATION

Bachelor of Arts San Diego State University, San Diego,

CA 1995

Asian Studies

GPA 3.8

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate