i like to work with call centre

Tanay Bardia

E-mail : ***************@*****.*** Phone : 773-***-****

Address : city police holi kachowk, jodhpur

Qualifications

-B.COM graduate from Vyas institute college in year 2014 with 50 %.

-Passed intermediate from sardar childrens School with 50 % in year 2011.

-Passed high school from sardar children School with 50 % in year 2009.

Education

b.com july 2011 july2014

vyas institute of management

Interests

-Listening Music

-Interacting with new persons.

-Playing cricket.

References

career objective

To be associated withprogressive organization that gives me scope to apply my educational and professional skills and

provides me with advancement opportunity and knowledge empowerment..

Key skills

-Strong written and oral communication

-Good interpersonal abilities

-Quick learner

-Team Player

-In depth technical knowledge of home appliances

-Good reasoning ability

-Confident

computer knowledge

- Well versed in working with computer.

- Internet Savvy

responsibilities handledProviding customer services and understanding the needs of the client

Tanay Bard ia 1

-Managing the team effectively to ensure achievement of target and performance

-Presentation of proposals for business development.

-Establishing work plans

-Delegating assignments to team members

-Supporting customers by emailing and online chats by giving them technical solution of their product in use

-Documenting problems of a particular product in large numbers & reporting to company and concerned department

-Review and sign off on requirements, process flows, gaps, and design documents.

-To study the functionality and business process changes and suggest necessary actions to be taken and training to be

provided to the team members

-Socialize the changes in business processes and organizational design

-Training the new employees in the voice process as well as in the technicalities of the product to provide support to

customers

-Generating leads and business opportunities.

-Communicating with clients regarding grievances from the company and also giving new information on new products or

services.

-Making calls to the customer after generation of their first bill

-Determining the needs of the client

-Overseeing the quality of deliverables

personal details

date of birth: 17/04/1994language:known hindi,english

address: city police holi ka chowk jodhpur

Tanay Bard ia 2

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