Project Management

PROFESSIONAL SYNOPSIS:

A dynamic result oriented professional having sound analytical ability and

software development expertise around 3 years of working experience.

Bachelor of Engineering in Computer Science and Engineering and have

skills to take up new challenges and deliver while meeting personal, client

and organizational goals and objectives.

Current Employer: - IBM India Pvt. Ltd.

Location: - Pune, Maharashtra

Tenure: - April, 2012 - till date

Designation: - Application Developer.

Domain: - Manufacturing, Financial Services Sector (Credit Card/ Loan)

Technology: - Pega 6.x(Business Process management), IBM BPM

7.5.1(Lombardi)

TECHNICAL SKILLS:

Pegasystems: - Pega PRPC v6.1, v6.2, v6.3,

BPM Applications, Smart Dispute Framework

Programming Languages: - C, C++, JAVA,Oracle, UNIX.

Operating Systems: Windows, RHEL 6.4

Software Applications: MS Office, ADOBE (Reader).

Databases: MYSQL, SQL SERVER 2008, IBM DB2.

Certifications: Certified System Architect

(CSA) PEGA PRPC v 6.2 in 2012.

EDUCATION:

2007-1 Name of the College University Aggregate Score

1

Govt. Engineering College GEC 71.78

Bilaspur

Year Name of the School Board Aggregate Score

2006 St. Joseph Hr. Secondary Chhattisgarh 65%

School Education Board

2004 St. Joseph Hr. Secondary Chhattisgarh 78%

School Education Board

Work Experience SummarY:-

April'12 - Till date IBM India Pvt. Ltd., Pune

System Engineer

. I am working for IBM in American Express Project from July 2012 to Jan

2013 in Bank Project. I have contributed my work for POSHS Metal Industries

from Feb 2013 to November 2013 in Manufacturing domain. Currently I am

currently working for Sun Trust Bank, detailed as follows:

Roles and Responsibilities:

Overall responsibility comprises of Project Reporting, Document Analysis,

Questioning and Suggestions to the client and day to day operations of the

project Preparation of Technical / Architecture / Application deployment

documents

Involved in all client communications in Functional as well as technical

related issues.

Understanding and Analyzing the requirement document, Code Walkthrough and

review of Test Cases and Testing

Involved in delegation of tasks in team and responsible for timely

deliverables.

Testing of the developed application end to end based on the use case

scenarios.

Planning and Monitoring Defect Prevention Activities.

Identification of Instances for Decision Analysis and Resolution in

Project.

Technical issue handling (design reviews with client, build integration

onsite, diagnosis and reporting of technical issues)

Mentoring and helping new Joiners in the project. Assigning daily tasks to

the trainees and keeping a track of it.

Dealing with business and continuous querying for any gaps in understanding

requirement.

Coordinating offshore-onsite status call & Weekly Status Report with

Business.

Development mainly involves creating rules once requirement document is

signed by business.

Preparing the Component and Assembly Test Conditions and uploading them

into QC.

Executing test conditions in QC and resolving the defects in Test and

Production environment

Supporting SIT/UAT testing and fixing defects if raised during SIT/UAT

Raising CMR(Change Request) to move code into Production support for

warranty period

Managing the IMR fix Report and Rule Metrics

Creating Services, Configuring and Building Agents, Connect-HTTP Rule,

Connect-SOAP Rule.

Project 1# :

Title : POSHS Metal Industries

Domain : Manufacturing

Role : Softwear Devloper

Team size : 5

Tool : C++ and Oracle

Project Duration : Feb 2013 to November 2013

Discrption:

I have contributed my works for POSHS Metal Industries . Where we

provided solution to automate the process which reduce the time and human

innervation. As well as it increase productivity and it is cost effective.

We used Enterprise Process Protocol System to implement this. It is

software solution that address all the needs of enterprise with the process

view of an organization goals & integrate all the functions of the

enterprise.

Contribution:

Worked in different modules like Human Resource management system, Fiance

approval system, material management system, production & quality

management system.

Created user interface page to access the tool . And provided role based

access within system

Created multiple unit of measurement in inventory.

Created dynamic graphic of data head.

Role & Process flow based approval mechanism.

Project 2#

Title : Sheared Service

Client : SunTrust

Domain : Loan Document Review

Role : Developer

Team Size : 4

Tool : PRPC 6.3, ALM,QTP.

Project Duration : December 13 to till date

Discrption:

Consumer landing Solution Centre project will enable existing SunTrust

clients and prospects (new customers to SunTrust) to apply for different

kinds of consumer loans through New Account Centre. And to review the

document for Loan application .To comply with new rules he CEPB Qualified

Mortgage and National Servicing Banking Servicing Standard,as SunTrust

must implement certain technology and process changes . One of the

requirements of Qualified Manager is to retain all documents to include all

income an employment document for the life of loan plus 7 year. It is not

possible to constantly meet this requirement with the current right Fax to

image manual process. Upgrading to an imaging solution will ensure that the

bank meet tis document storage requirement. Document must be imaged within

3 days of receipt for single point of contact.

Contribution

Creating properties and data models for the classes.

Creation of Classes, Properties etc.

Designed UI using Rule-HTML-Harness, Rule-HTML-Section rules and Portal.

Designed and developed Flows and how the workbject is routed from one

person's worklist to other.

Development of Code Following the Pega guardrails.

Define Naming conventions/standards for coding for PRPC.

Creating Services, Connect-HTTP Rule, Connect-SOAP Rule.

Creating RDB's, Models.

Store Procedure to Insert/Update entire page-list structure at a time into

the external database.

Created Activity and Reports for application.

Project 3#

Title : Export Blue

Client : American Express

Domain : Credit Card

Role : Development

Team Size : 10

Tool : PRPC 6.1, ALM, QPT.

Project Duration : July 2012 - January 2013

Contribution :

Designed UI using Rule-HTML-Harness, Rule-HTML-Section rules and Portal

Designed flow for application.

Creation of Properties etc.

Created Activity and Reports for application.

Supporting SIT/UAT testing and fixing defects if raised during SIT/UAT

Fixing the bugs in the post Production support.

Description:

The Global Dispute Management (GDM) application has been developed using

PRPC to help the American Express to set up and deal with Card Member

Disputes for all non US, JAPA markets. With a vision to create a single

global application for handling dispute, the first release of the

application deals with ISSUER part of credit card life cycle. And then in

the second phase the application is developed for the ACQUIRER side of the

markets. It does interact with various other business and network partners

to cater information to set up a case and handle the disputes. This is

achieved through various Service level and Database calls. It interacts

with GNS (Global Network System), OPSNET, Globestar, Communication Utility,

Genesis & Imaging at different stages of Credit card dispute Life Cycle.

The Dispute life cycle follows several activities like setting up of the

cases, Retrieval Request (RR), Fulfillment (FF), First Charge Back (CB),

Second Presentment (2P), Second Charge Back or Final Charge Back (FCB) &

Arbitration/Good Faith.

Project 3#

Title : Export Blue

Client : American Express (EMEA)

Domain : Credit Card

Role : Production Support

Team Size : 8

Tool : PRPC 5.5, Manage Now 4.5, Service Now

Project Duration : March 13 - October 2013 (8 Months)

ACHIEVEMENTS and SOFT SKILLS:

Participated in IBM Liquid and Bluemix projects. And Received Orion award

from IBM to contribute good work.

Permanent member of the IBM Club and the Export Blue event club and have

sound practical experience to host events at the project and the

organizational level.

Worked as Publicity Coordinator for Annual College Fest in 2007.

Participated in Annual technical festival in IIT Khadgpur .

HOBBIES AND FIELD OF INTERESTS:

Listening to music & cooking

Playing basketball, badminton.

Crazy towards exploring the new place.

PERSONAL INFORMATION:

Name : Chandrakanta Gavel Father's Name

: Narayan Prasad Gavel

Gender : Femal

Mother's Name : Rashmi Gavel

Marital Status : Single Date of

Birth : 07/07/1988

Nationality : Indian

Languages Known : English and Hindi

Declaration:

I hereby declare that the above-mentioned

information is correct up to my knowledge and I bear the responsibility for

the correctness of the above-mentioned particulars.

Chandrakanta Gavel.

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